I have been using Rick and Brian since moving to the area 4 years ago. They are always so…read morefriendly, kind, and helpful. I first needed a new AC on my 21 year old unit and then I have them come out for yearly maintenance. They are very reasonable with the charges and do such a good job. I cannot say enough. I would and do highly recommend them every time I get the chance. It is such a pleasure working with nice guys.

STAY AWAY.Charged $506.00 for one man 45 minutes to repair dripping pipe.Then Rick comes and makes…read moreout large bill.Im quadrapalegic and my room is right across from basement stairs but he wouldnt explain the charges to me.He took advantage of my 90% blind wife to write check.Bill says for parts $198 for air vent and$50 for 12" pipe to stop leak.Then charged 2 hours labor for 2 men when 1 man did complete job in 45 minutes.I looked up exact air vent from supply house for only $16 and he charged $198 for the part.This part just unscrews and screw new on in,maybe 1 minute.This is elder abuse.Rick wont answer calls or reply to messages.I do have photos to back up my complaint about this thief.Charges for labor and service call were outrageous.Very evil man.Stay away,do not trust this company.

I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

Good guys who do good work and work with you to do it for a good price. One of the better…read moreexperiences in the area. Give them a try.

I highly recommend using service this business offers!!! Now, after project has been completed, I…read morecan say for sure Erik will do a great job, no matter what it'll be! I saw him working - in addition to knowledge and experience he has a good working culture, and you'll rarely find it these days!!! He did a complete A/C system replacement for me. He quoted the project and after that explained all the details I was asking about (even I was asking quite a bit more than a usual customer would). As a result we slightly corrected his initial standard proposal to better fit my not quite standard case. His price was sure better than those big companies estimated. After being a customer of Allied Air Conditioning and Heating Corp. for 37 years and watching deterioration of service level there as well as a price increase I'm switching to ThermPro Heating and Cooling on a permanent base for all my HVAC needs. I can see that here you can talk it through and find solution (possibly even not a standard one) that will fit your needs and checkbook. Corporate America does not operate this way (it just cannot) - they have a set of rules and some company standards that they have to be within, but I, as a customer, do not care about. In addition to all I see that if we, consumers, will not support businesses like this one, we will be paying more for less service. So I strongly encourage you to consider ThermPro Heating and Cooling for all your HVAC needs! And I thank Erik very much for the good job he's done for me.

Came in and did exactly what he said he was going to do, no hidden cost everything felt above…read moreboard. Absolutely through on his work and left no mess. Would hire and recommend for anyone I know.

Not an honest company, they charged 100 just for service call, then 260 to replace a thermostat…read morethat I provided. No new parts nothing else done. Extremely expensive

No way, I had them come out after hours so I get having to pay the $35 overtime charge. What they…read moredon't tell you is if the guy doesn't get it diagnosed within a half an hour they charge you half an hour or almost an extra $60! I'll say more about the quote that was given after the job is done by someone else. Let's just say he tried to take advantage of my need for heat.... and the guy that came out was from G and R Heating. Not who I thought I was calling.... there are too many other good companies to deal with this stuff. Find someone else. Update: another company did the job for less than half of what they quoted me! Jesus

Compass Heating & Air is a top tier contractor that puts focus on quality installation and customer…read morecare. Mike and his team successfully installed a Daikin VRV system in our home literally right before our old unit died. His team of installer/techs not only were cordial but extremely knowledgeable. As a business owner myself I am not shy about the cost of the solution we provide. I am a firm believer of "you get what you pay for". This fit the old mantra to a T! We had quotes ranging from 5k to 17k. No one knew the product as well as Mike and no one offered multiple products like he did. It was either cheap or the extreme. We are very happy with the installation, product, and responsiveness that Compass has provided to us. I can confidently recommend Mike/Compass to anyone looking for a quality product and install. Best part of all. The Daikin unit is so quite that you have to stand next to it to hear it run. It is very impressive and efficient. Compass Heating & Air - 5 Stars all day!!

I can't recommend Compass enough. Especially if you are in the market for a Mini-Split like I was…read more This is a major purchase and must be done right. I discovered Compass through a referral from another HVAC company. Think about that for a minute! Mike and his crew were excellent in every way, every step of the way. Usually after large purchases I tend to second guess if I could have done better or gotten a cheaper price...not this time. Mike's knowledge and expertise is obvious once you meet with him and that's all I needed to know I was in good hands. It was a no pressure sale also. Thanks Compass!

The team replaced my furnace, A/C and water heater, working through a difficult physical space…read more They gave me multiple options, answered my questions and were all around great to work with. Prices were very fair and I am very pleased with the results.

Outstanding Customer Service every one works with you. Day of job Alex and Jeff were fabulous…read more They let me watch them work I've always been fascinated with how things work. Mid Oct 2024 they moved my 3ton A/C unit over and further from house making it easier for me to keep clean. It's taken me some time to write this review as I'm still recovering from surgery. Come Spring or Fall I'm planning to renew my maintenance contract. They come out twice a year to check HVAC and clean everything up. Again outstanding Customer Service every one works with you. END RESULT very happy customer. Highly recommended!!!

Northern Continental replaced my furnace as well as some ductwork that was damaged by a leaking…read morepipe. They worked alongside the plumber so he could repair the pipe between removing old ductwork and putting in new ductwork. It wasn't a simple job because they had to remove some dropped ceiling in order to get the ductwork out and in. They also replaced some damaged conduit and replaced the ceiling and trim. They fixed any issues they found, issues I did not even know existed. I could not be happier. Thank you!!

I have been working with this company since moving into the area 4 years ago. After 4 years of…read morecleaning and checking my furnace and air conditioning, I needed it replaced. No pressure at all. They provided multiple options and didn't pressure me when I wanted time to compare prices and products. After I chose Northern Continental, I received excellent work, at a competitive price, for better products. This shows how they service customers for both big and small needs. Different options for my replacement were offered at different price points, all reasonable and well explained. They took the time to answer questions, make a competitive quote, and completed a professional and clean installation on my timeline. I will continue to work with them for routine maintenance, and highly recommend their services. Another very happy local customer.

Great HVAC company in the greater Chicagoland area. Have been using this company twice a year for…read moreseveral years now and had excellent service each time. Thank you, Eddie, for servicing our a/c and teaching us how to replace the air filter. No need to remember when to have your furnace or a/c service because this company call YOU to schedule when to come. Isn't that great. No other company does this and we really appreciate their thoughtfulness.

Our furnace was making a strange noise earlier in the week. Al came to look at it yesterday and did…read morean outstanding job of not only making sure everything was running smoothly but also talking through the process and explaining how each part works and what to look and listen for in the future. Very thorough in his inspection and very informative in his explanations. I would definitely ask for him again when needed!