I can't say enough great things about Matt. He absolutely saved me this week…read more My Lenovo laptop completely failed to boot after a graphics driver cleanup utility corrupted the Windows boot configuration and recovery environment. The system was stuck in a recovery loop, BitLocker was triggered, and Windows wouldn't load or even reliably enter repair mode. Multiple shops I called said it would take several days just to diagnose the issue. Matt turned it around in essentially one day. He was able to manually access the system, unlock BitLocker, repair the corrupted boot configuration, rebuild the necessary Windows files, and get the machine fully operational again -- without wiping my data. That was critical, as I had local files that weren't backed up to the cloud. Beyond the technical expertise, what impressed me most was: * Clear communication * Fast turnaround * Extremely reasonable pricing * No upselling, no unnecessary "reinstall everything" approach He diagnosed the real issue quickly and fixed it correctly the first time. If you're an independent contractor who depends on your machine daily, or you run a small to mid-sized business and need reliable, competent IT support, Matt is exactly who you want on your side. Look no further. Highly, highly recommend.

Tremendous knowledge and service of all things computer related whether building a high powered…read moremachine, getting your network tuned, advising on purchases and designing your technology solutions. Takes the time to make sure your questions are fully answered and understood. Fully recommend with no hesitation.

They did a great job installing new TV and upgrading our internet service. All installers were…read morethorough, professional, competent. They even responded quickly to a follow up issue. Highly recommend.

Couldn't ask for more from Hooked Up Installs! Brent was ultra responsive and his team was very…read moreprofessional / efficient and more importantly on time. Would strongly recommend their services!

The service technician was completely inept, sloppily dressed, lacking in business accumen, and…read moreapparently disoriented (more on that below). I also got the feeling they were overselling. Save yourself the trouble and look elsewhere. I contacted Active Alarm Company because they had previously been responsible for monitoring my alarm. They're located in Lake Zurich but service the Chicago area; I'm in Lincoln Park. I gave them a call to come out and take a look at the system. My initial conversation with the sales representative seemed productive; we set up an early morning service visit (7:30). The sales person said that it would not be a problem to connect the alarm to the phone line. But then the day of the service visit came. To start, the technician called me at 5:30 in the morning. I had initially planned on rolling out of the bed at 7:20, so suffice it to say I was pissed. When he arrived, I realized that this particular technician was an older gentlemen, so I was hoping that he would bring his many years of experience to bear on our alarm system. Not so. It became pretty clear that the technician was pretty out of touch with current technologies. He spent a good three hours walking up and down the stairs of our house trying to connect the Comcast phone system to the alarm. Then, when he finally had it done and did a test, he determined that our system was outdated and would not work with the Comcast modem. This after four hours of work. (Mind you, I had been explicit in mentioning that I needed to be into work that day, hence the reason for scheduling the early visit). What would have been more effective would have been to look at the system and first determine if it would work. Instead, he spent wasted hours trying to rig a system that was never going to work in the first place. Also, he was obviously disoriented. Every time he went out to the truck he wandered up and down the street looking for his vehicle. I thought I was seeing things. But all three times that I watched him go out to the street he looked around with this stupid blank stare. Obviously this does not inspire confidence when this person is charged with helping to protect your home. But what really got me was when I overheard his manager tell him on the phone that he didn't want him to "leave there empty handed." (The technician had the volume on his phone turned up so loud that I could hear the entire conversation). When I confronted the manager with that piece of information later in the day, he tried to (unconvincingly) explain it away. In spite of all that, I was still willing to give them a chance. However after prodding for quotes for four days and receiving nothing, I finally gave up. I went with Alert Protective Services. Their monitoring fees are $5 more a month, but the installation of a brand new and much better system cost me much less than the rough estimates I was given over the phone. Plus, Alert Protective services ripped out the old system and installed the new in less than 2.5 hours. It would have taken the Active Alarm guy at least a full day, based on my observations of his work. So if you're in Lincoln Park look elsewhere for alarm systems. See my review for APS coming soon.

My experience with Active Alarm has been excellent. I've used them for many years, and they've…read moreprovided security systems for 3 houses for us in that time. I have found their products, technicians, and customer service to be of great quality. I also appreciate their friendliness, professionalism, and responsiveness to my questions. When I had an issue, they went above and beyond to fix the problem efficiently. I enjoy working with small family businesses, so that's a plus, too. Recommended!

I asked Autosonics to install a retro-fit radio and screen…read moreon a 2012 Fiat 500C drop top. Look no further. These are your guys. Knowledge and taking care of the customer is front and center. You be the judge:

Have been using Mario and his team for years for all my auto and marine stereos. Autosonics also…read moreinstalled remote start kits for me on my older trucks. His attention to detail is outstanding. If you're looking to have work done right with amazing results give them a call.

I had Irrigation Guys come out and certify my RPZ valve on my residential irrigation system…read more They were prompt, reasonably priced and quick in the service.

Gary from Irrigation Guys came out and completely refreshed my old, unmaintained sprinkler system…read more He solved a multitude of issues in a timely and efficient manner. I got 2 quotes prior and Irrigation Guys responded the fastest and offered the best value. Couldn't be happier.

We hired scott and this company to install EverLights on our building and the experience has been…read morehorrible. It's been 2 months and it's not done. He said it would be a one day job. He also originally said they could work with and around the scaffolding we had up but then quickly changed his mind deliberately delaying our job. Every mistake they make they blame someone else. They Say my roofer took their product out and tried to reinstall but broke it. They are trying to charge me for this when I have documentation that my roofer wasn't there the day they claim this happened. It was actually the same day he took out the stuff they his people installed in the wrong space. They sold us a product without a detailed explanation on how it works. they said they could add up lights without ever telling us that the up lights are a completely different product that works on a completely different platform and app. the intent of my original request was to have everything work in one app. This is very frustrating and This is very very poor customer service. It should have been explained in explicit detail. their people installed where it wasn't supposed to be installed and they left huge holes in my brick. It's still not patched as he said it would be. The lights worked for one day and have not worked since. My list goes on and on and if I could give them -5 I would. This has been a very negative experience.

I'd highly recommend DHT to anyone needing a home security system. Scott, the owner, is…read moreprofessional, responsive and his staff provides excellent service. Scott went out of his way to personally install our home security system during the holiday season as he had given his installers some time off. The alarm system is great and we are pleased with the services provided.

Sound Living did a fantastic job at one of my listings recently. They were quick, professional and…read moredid an amazing job of simplifying and organizing all the wires and cables of two televisions and components. I highly recommend them!

Excellent quality work in my backyard and basement. No question I will use them again once the need…read morearises.

Very knowledgeable and professional. They were very accommodating to our needs and budget. Always…read moresatisfied with their service. We use their service on an ongoing basis. I recommended their service to my sister and in laws.

From the owner: Elegant Resolutions is one of Chicago's premiere electronic systems integrators and a leading…read moreexpert in entertainment and automation systems serving discerning residential and commercial clients in the Chicago metropolitan and suburban areas. We specialize in making large and complex entertainment system simple and easy to use. Our team members are courteous and professional and our customer service is second to none. Our specialties include: whole-house music, whole-house video/television, home theater, surround sound systems, lighting control, landscape lighting, intercom, network/Internet/WiFi, microphone and sound reproduction, home automation and control.

We decided to go with Security Doctors to install and service our hardwired security cameras at our…read morehouse. After initial emails and a call with Carlos, we set up a meeting to review our needs at our house. Throughout the entire process, Carlos was prompt in replying and always very helpful and gave us great customer service. When his team arrived to complete the install, the work was also completed professionally. The team of three wore masks and shoe covers when inside the house. They were very courteous and explained everything they were doing prior to doing the work. I was really impressed by the job from start to finish. I'd recommend Carlos and Security Doctors.

Security Doctors came to my home and helped me design a security system. There were choices they…read morehelped me learn about, answered all my questions. Together we set up a system that works really well. Their installers were very professional, caring and neat. Even though my system was installed years ago, I recently had a technical question and the follow-up I got was awesome. I would recommend anyone to consider Security Doctors if they want to design a system with a caring company that isnt just concerned with their profits.