Outstanding Customer Service every one works with you. Day of job Alex and Jeff were fabulous…read more They let me watch them work I've always been fascinated with how things work. Mid Oct 2024 they moved my 3ton A/C unit over and further from house making it easier for me to keep clean. It's taken me some time to write this review as I'm still recovering from surgery. Come Spring or Fall I'm planning to renew my maintenance contract. They come out twice a year to check HVAC and clean everything up. Again outstanding Customer Service every one works with you. END RESULT very happy customer. Highly recommended!!!

This company is GREAT! After another company replaced my furnace and messed it up by miss matching…read morethe plenum size and furnace I got McHenry to do it. The other furnace was crap and only lasted a year before the blower failed (because of the pressure miss match caused by the plenum mismatch). They replaced the furnace with a good one, AND got it up off the floor like it SHOULD have been. In addition to correcting the plenum, they put a NEW and correct filter housing on it. That doesn't seem like a big thing except the prior company had some dummy install a filter housing with the screws facing IN to the slot where the filter sits making it a real pain to replace. So ya, I definitely recommend them.

Keith and his team are always professional. We've been using them for PM services on our furnace…read moreand air conditioners for almost ten years. They're honest and reliable. I wouldn't hesitate to schedule with them.

Yesterday, 7/2/2026 I called Keith at Premier Heating & Cooling because my ac wasn't working…read more later that afternoon/evening, James came out and fixed my issue. Premier H/C are the best at what they do!! Reasonably priced too! Great local family business!!!

All Star Installation. The best. 10 years ago they did our siding and it was done extremely WELL…read more When we needed new roof I knew WE wanted ALL STAR. Awesome pricing, got us on his schedule super fast and his crew very hard working. Roof turned out awesome, cleanup was great and Chris always kept us in loop with workers, weather and when completion would be. I highly recommend them. You willl see they are one of the best. Thank you ALL STAR!!! - - - - Tammy Lillie ​​​​​​

I have found a fantastic team in Allstar Installations and I'm letting you all know !! Thank you so…read moremuch for taking my job to the moon and back!! We couldn't be happier with our new roof and seamless gutters. The compliments are pouring in!!! I highly recommend this company if your looking for honest hard working guys to do what they say they're going to do and in a professional manner!!

I do not know what happened to this guy. Roger was my HVAC guy for over 10 years and never had…read moreanything but good things to say. A few years ago, he went MIA. He would set my reg service appt, cancel or just not show up. This happened repeatedly for months. He wouldn't respond to a call or text. I have referred him to both friends and personal clients. But he did same to them. I thought maybe he was dealing with personal issues and gave grace for his lack of professionalism. I had to scramble to get another company and they're fine. But now I am having issue with a unit he installed and i cannot get a simple reply to a text regarding warranty. I have no idea what happened to this guy. I always paid at the time of service in full. His employees were great... But now I am at a loss with warranty issues because he doesn't reply. I've seen the truck occasionally so I know they are still in business. Totally unprofessional and not dependable at all. I don't recommend.

They are very responsive and comptetent. I recommend Roger Ray with no reservations. They have…read moreserviced our heating and air conditioning units for a few years and also our Mr. Cool units inside the house.

Fast, communicative, thorough, and honest, all for a great value. Angel arrived as scheduled,…read morediagnosed the exact problem, gave the timeline for repair, and everything was done as promised. Part was replaced and heat was back on in no time. Trust the Yelp certification, Cook's will be our go-to for our HVAC needs.

Right before our last heat wave our AC went out. The owner came out that light to take a look and…read morequote us. The next day the tram came out to install a new AC and we haven't had any issues since. Don and Brian were both very knowledgeable, friendly, professional, and quick. The quality of work is worth the money; great value.

I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot…read moreon! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.

I highly recommend using service this business offers!!! Now, after project has been completed, I…read morecan say for sure Erik will do a great job, no matter what it'll be! I saw him working - in addition to knowledge and experience he has a good working culture, and you'll rarely find it these days!!! He did a complete A/C system replacement for me. He quoted the project and after that explained all the details I was asking about (even I was asking quite a bit more than a usual customer would). As a result we slightly corrected his initial standard proposal to better fit my not quite standard case. His price was sure better than those big companies estimated. After being a customer of Allied Air Conditioning and Heating Corp. for 37 years and watching deterioration of service level there as well as a price increase I'm switching to ThermPro Heating and Cooling on a permanent base for all my HVAC needs. I can see that here you can talk it through and find solution (possibly even not a standard one) that will fit your needs and checkbook. Corporate America does not operate this way (it just cannot) - they have a set of rules and some company standards that they have to be within, but I, as a customer, do not care about. In addition to all I see that if we, consumers, will not support businesses like this one, we will be paying more for less service. So I strongly encourage you to consider ThermPro Heating and Cooling for all your HVAC needs! And I thank Erik very much for the good job he's done for me.

10 stars if I could. Eric came out after I got the run around by every other hvac company. He gave…read moreme a quote to do the repairs on my AC which was very reasonable pricing. Came out the next day and did the work, he even had to do a little extra that wasn't forseen but didnt charge me more. cost was exactly as quoted. very nice guy who knows his hvac. highly recommended. will be using this company every time going forward.

Prompt response and arrival , fixed issue by replacing capacitor. Local business, Highly recommendedread more

Our go to HVAC company, they always come during the time they give, we've used them for years and…read morenever steered us in the wrong direction. They do our annual inspections and any maintenance needed. Pricing is always fair for the work being done.

Paid them to put in a split air conditioner. They put a kink in the copper tubbing…read more He will not back his work. I have left message after message for him to come back and fix it. They will not return phone calls.

Paid Bonafide to fix a heating element and fill and leak test my hot tub. Took my 300.00, did a…read more1/4 of the work left and wouldn't come back and finish. Lou is a con artist. He agreed to give me half my money back then stopped taking calls or answering emails. If I could give zero stars I would.