I see several others wrote a similar review about a female who they spoke to (I think the boss) who was SUPER rude on the phone. I called to order a dumpster and I have a rather long address. I told her before I started the address that I was located in Plainfield. When I began to read it and spell it, she goes "are you kidding me!?" in the rudest tone because she didn't want to take the time to take the address down. She then says in another rude tone "I'm gonna take a pass that's too far for me". I am located in Plainfield so I can understand it was too far but could have been dealt with in a MUCH more professional way. After reading the other reviews it's almost comical how awful she is to her potential customers. Do not recommend giving this woman your business - there are much nicer companies to work with! read more

I needed a dumpster so I called them. The male owner was great. I called back to delay 1 week due to scheduling. A female answers and I asked her what her name is. "THE BOSS" is what she says. I ask again her given name. "THE BOSS" iM the BOSS is all she says. Having been contracting and renting dumpsters since 1975 this is by far the most rude , most self indulged person I've EVER dealt with. I do NOT recommend them at all!!! Bob gasca read more

I'm good with the service I received. I called on Friday and got a price. I told them I would call back on Monday. I called to schedule a Tuesday delivery with a pick up on Friday and would call them Thursday to confirm. They set the box as I instructed, picked the box up as per scheduled and were very reasonable with their prices. I've read some not so favorable reviews which Yelp is famous for displaying. This "small business" is what we're built on. "Small business makes big business"! Treat them like you wanted to be treated and you'll quickly learn what kind of business this really is! Thank you very much! read more

I have to say that I am quite disappointed by the service provided (or lack there of) by this company. I talked to "Susan" several times and she was always talking over me and very condescending. She didn't seem to want to help and kept say how she is "so busy". Well we all are busy in business lady! Now I am a professional myself and believe in a high level of customer service, but this was really bad. In fact I rarely leave a negative review. I thought this was promising when I talked to the afterhours man, I believe to be one of the owners or manager? I will take my business elsewhere and trust me that I will be sharing this experience with my business community, family, and friends. read more

10 stars! I had an absolutely phenomenal experience from the moment that I first contacted All Disposal and Recycling to the moment that the dumpster was picked up from my driveway a week and a half later! My wife and I were a couple of weeks from the arrival of our second child and we needed to declutter our home a little bit to make room for the baby. We were doing our homework on dumpster rentals and this one stood out above the rest, not only in price, but in quality of service. The initial phone call sealed the deal, but all interactions were just as pleasant. I first spoke with a gentleman on the phone that very quickly assessed my needs and was able to recommend a dumpster and quote me a great price. What surprised me was their great use of technology partnered with loads of knowledge and experience. They were able to type my address in on the spot and survey the space that I have available, before recommending a perfect sized dumpster for my driveway and my needs. After my wife and I unanimously agreed to use the service provided by All Disposal and Recycling, we were able to schedule a time for drop off. I next spoke with a very kindhearted lady on the phone to set up a time and date for drop off, and I got off of the phone feeling like I was just on the phone with my own mother. At first it was a business phone call, but our conversation lead to talking about kids and furry babies (dogs and cats) to clean up after. I got off of the phone with a huge smile on my face because I knew that we chose a service that truly cares about it's customers and is doing a fantastic job connecting to their situations and needs. Our dumpster was dropped off the Saturday before Father's Day by the owner of the company, and knowing that we might need some family time on that Sunday, we verbally agreed to keep the dumpster through the following weekend. They were very flexible to our needs. The process for pick up was very quick and simple. I gave All Disposal and Recycling a call the following Monday when I was all done with the dumpster and they came by the very next day to pick it up. Overall, I would give All Disposal and Recycling of West Chicago all of the stars possible (and more) because of their friendly and caring service, prompt response time, quality product, and outstanding price. I HIGHLY recommend All Disposal and Recycling for your dumpster rental needs. read more

Our garage was a disaster, and the only answer was a massive purge! I called three different services for quotes on a dumpster. Susan at All Disposal answered right away, was incredibly friendly and cheerful, and answered all my questions (even the ones I didn't know I had). She assured me we could have a dumpster in our driveway promptly and for a week to 10 days -- even in the midst of spring cleaning season. I should have just said "yes" right then. My second phone call to another service met with a man who seemed too busy or distracted to deal with yet another household dumpster delivery. His prices were comparable to All Disposal's, but he suggested if I wanted the dumpster any time soon, I should decide quick, or he might not have anything available. I told him I'd let him know. The third phone call went to voice mail. They never called back. So, obviously, we chose All Disposal. The dumpster arrived on Friday afternoon, right on time (a few minutes early, even), and the driver put it exactly where I requested. He was friendly and helpful. For $260, Susan let us keep the dumpster through two weekends, with pick-up on a Monday. That gave us plenty of time to purge the garage the first weekend (which nearly filled the container), then do a little de-cluttering in the house throughout the week. Susan called first thing the following Monday to confirm that we were ready. That afternoon, the driver returned to take the dumpster. I was on a conference call and didn't even hear him come and go. I hope we don't accumulate enough stuff to need a dumpster again for quite some time. But when we do, I'll call All Disposal for sure. Great service, great value. read more

I had a huge project clearing out a 4000 sq. ft. Building. Over the life of the project Susan was very helpful and accommodating. From the first 30 yd dumpster to the fourth, she met all timeframes. The driver that delivered and picked up the dumpsters was very professional and placed the units right in the designated spot. I will use these folks for all my disposal needs. read more

Very good service. Would highly recommend them. Susan was very helpful and responsive to my calls.

Awesome company! My basement flooded and I had to remove everything that got wet. I also had some spring cleaning and yard waste to get rid off. I rented the 11 yard dumpster. All Disposal and Recycling was a pleasure to work with throughout the entire process. The woman I spoke with was very nice and she talked me through what could and could not be thrown in the dumpster. Scheduling was a breeze, delivery and pickup were right on time and the driver was very nice. Next time I need a dumpster I know where to go! Thank you! read more

Excellent company to rent a dumpster from! Never had the need for one so shopped around. The price was lower. They delivered the next day (I didn't call about one till about 4 p.m.) Another company that was more expensive said earliest we would have a dumpster would be a day later than this company. Susan, who answered phone immediately was very clear on pricing and options of sizes. She was friendly and professional. Asked all the right questions such as what we would be using dumpster for to help in size needed and where we wanted it placed. The driver arrived at the time expected, 1st thing in the morning after my afternoon call the day before. He was courteous and considerate backing the dumpster in so that we'd be able to swing the door open for easy loading and still be able to park. The dumpster arrived empty as I had read reviews on other companies sometimes they don't. The dumpster was picked up at the designated time. Susan had made sure we had it for as long as our needs required. I can not say enough about our great experience with this company. I highly recommend them and if we ever need a dumpster again would use their service! read more

Excellent, excellent company. Susan was professional, thorough, confirmed drops-offs and pick-ups, and followed through on every detail. The dumpster itself was in excellent condition, not the eyesore so many dumpsters can be. The pricing was very reasonable; after Susan listened to what I needed the dumpster for, she recommended the size, which was perfect. I rarely rate companies, but, the service and quality of this company was so exceptional, I wanted to make certain I let others know what a top-notch company this is. read more

They are great! Nice, helpful and go out of their way to make the experience as easy as possible. They were also much cheaper than anyone else we called. read more

What an unprofessional place. When I just called to let them know that I had requested a quote and never heard from anyone despite their website saying they return calls within four hours, seven days a week, the rude woman one the line said they don't respond to quote requests on Sunday. I said according to your website it's says you do. Then she told me that their website can say whatever they want and and then told me to find someone else...then hung up! Wow!! But I guess it actually works in my favor because this likely screams how they do business! Thanks for the rudeness and the belligerency but I'll pay the extra money to ensure I use a professional business that will deliver honest and reliable service. Hmmm...same day service/delivery, seven days a week but you can't even provide a standard quote in the timeframe quoted on your website? I think not!! Approach with caution folks! I can tell they could be a serious headache!! Yikes!!! read more

We ripped up our hardwood floors and needed a way to dispose of all the material. Originally we purchased a bagster which did not fit nearly what it said it would and we would have needed three of them. I then shopped around for roll-away dumpsters and got multiple price quotes. All Disposal & Recycling was by far the MOST affordable. Additionally, because we live in a town home, our association required wood to be place under the dumpster. All the other places required us to pay for the wood or just purchase our own. All Disposal and Recycling brought it free of change. We had all the wood piled in the garage and really did not even need to have the dumpster sit in the drive way, so they offered to do a "load and go" which worked perfect. The driver even helped us load the wood in the dumpster. He was prompt, friendly and the whole load took less than an hour. The entire process was easy and seamless. I would absolutely hire this company again should I need it in the future! read more