Incredible business & very friendly staff. My dog looked incredible. Mandy the groomer is the best…read morearound Jefferson County Alabama

I took my newest midsi ze golden doodle there who had never…read morebeen cut. To my knowledge had no matts but picked her up completely shaved to the skin. I took their advice, needed to b done. But there were multiple nicks/cuts i noticed later. Never complained.i figured probably due to the shave. When trying to give a 2nd chance and groom more often. Cant even get a return phone call to book an appt. Or anyone at any day or time to answer the phone. Horrible business practice. I will take both dogs and $ elsewhere.

So pleased that the groomers here can handle my very lively mini australian labradoodle, you know,…read morea mutt but very lively. He always looks and smells amazing when he is done!

Shelby gave my boy the cutest cut today! Highly recommend. He smells so good and she listened to…read moreexactly what I wanted! The bandana was the perfect touch!

Comfort Groomimg is the only groomer I will use for my dogs. Jess has so much experience and…read moregrooms each dog, one at a time, from start-to-finish. My dogs are never left unsupervised or underneath a dryer for hours. She focuses all of her attention on each dog and has the ability to make appointments that easily work into my schedule. My dogs come home looking amazing, totally calm, and I know they've been pampered. I can't recommend CG enough.

Jess the groomer took great patience and care of my pet. I really appreciate her texting me with…read moreupdates throughout the grooming process. This was one of the fastest groomers I've dealt with! Literally just a little over an hour my dog was ready! This was our first time here and I'm very pleased with the results. Fair and reasonable prices. Appt only scheduling. If you don't cancel within 24 hours , there is a $30 fee to hold your next appointment. Makes sense. I will definitely be using this groomer again!

First time foster fail dog owner here. (Thanks pandemic) I'm pretty clueless. But the staff has…read morebeen amazing. Started my baby at daycare and LOVE that I could see a picture of her or a short video on snap chat. I quickly became THAT pet mom with daycare screen shots on her phone she sent to friends. The drop off and pickup is very quick and easy. When I realized I would need to board her last minute, I called and they were very accommodating. My baby seems happy and tired when she leaves there. And all too eager, in my opinion, to jump out of the car when we arrive. The owner is attentive and friendly. Highly recommend this place for anyone looking for a clean indoor daycare or place to board their pup.

Wags is a top notch place. Staff is amazing and really care about our pets. My labradoodle has had…read moresome brutal haircuts due to groomers not being knowledgeable about doodle hair. Wags listens to what you want and discusses what will work best for your animal. Merritt and her staff are great!

Not exactly my fav location. The girl in the back by the fish and reptiles I didn't even know…read moreworked there- she was on her phone the entire stay. She finally asked if we needed help and I was shocked at my realization she was an employee. The guy at the front was awesome, and sure kind. I really enjoyed his chat with me and he was very excited to help. They were not well stocked in fish and animals. This was more of a modern looking location inside. The bathrooms also were not very clean and smelled like ammonia. I wasn't a fan of that. This is not my favorite location and I probably won't go back here unless it was a dire need. I may try it one more time, but hard to say.

I came in with my dogs the other day for fun and to buys some treats. The problem was, when I went…read moreto pay for these treats, the computer glitched and even though the POC swiping part said it was approved, it wasn't coming up on their computer. So they reset everything and told me to try the payment again. And I told them I had already been charged on my account, the amount had been taken off my Apple Pay. She then called Someone over to "fix" the problem. I don't know who the person is, but she was not friendly and maybe shouldn't be working in the front with customers. I was treated like I was being difficult because I didn't want to get charged twice. I ended up swiping again, because I'm not trying to steal anything, but then the transaction was showing up twice on my account. I was assured that it would fall off, any extra pending payments do.(Also, I heard them talking about how often they're having computer problems, so it's not a new issue.) And if it didn't, I just have to come in and they'll fix it. Great. Now I'm left with an errand and unfinished business. Big surprise, I just had to go in again today to get the refund since they indeed left the charge on t here. Except now I have to sit here watching my account to make sure it does show up. I'm guessing if it doesn't, I'll need to make a call. Oh, and the "fixer" was there again. About as helpful as she was the first time, didn't make eye contact with me and was non apologetic for the waste of my time. I'd advise people to buy from any other place, no point in going to brick and mortar stores if you're not getting good customer service anyways.

While treating my dog for mainge. The vet shoved the needle into the dogs hind leg bone. Causing…read moreher to be lame for an hour.

my cousin took her cat to them on last week. she has been using this clinic since she moved to…read moregardendale. the cat got recently and they told that he was a anemic. the cat was eating and losing weight drastically. they have taken her money and misdiagnosed her cat for about a week until she had to take him to mercy animal hospital were she was told the cat had cancer. Needless to say he had to be put to sleep and this has caused her much pain and money. my cousin is so distraught and in so much pain because her baby. please dont take your fur babies to this clinic!!!!! they only want your money!!!

I am so pleased with the service here! He made my fur baby so at ease. I totally recommend coming…read morehere.

Excellent service! My Bichon was the whitest that he has ever been. The owner was very personable…read moreand very accommodating. He actually listened to my request and delivered.

Natalia and her assistant did a great job on my Shitzu's. They finished when they said. My dogs…read morehaircuts were very nice and manageable for the summer. I plan on returning as a regular customer.

my friend got her dog dead from this place ! pet owners be…read moreCAREFUL ! Drop off the dog alive ! And came back with a dead dog in Amazon box !