... Just got into an argument with the owner of this place... Saint Charles county has never had a…read moremask mandate, yet apparently masks are required to enter the building... She informed me you could take them off after you walked in, so what is the point?... I will not patronize any business who still thinks this scamDemic was about a virus and is requiring a slave signal...

Late for the Initial Equipment Rental and a No Show for the Reschedule that THEY Offered (9/2021)…read moreWhile the equipment was of quality (projector and outdoor movie screen), the company was much later arriving than my reserved time. My guests for a movie/birthday party had arrived and were waiting for the arrival of the equipment (I booked for setup hours earlier). The company offered to do another night for me at no cost, and I booked again for a few weeks later. I thought that was a nice gesture, however I must say that I am extremely disappointed that they were A NO SHOW for the second event. What an embarrassment for my family to have a yard full of invited guests for an evening of relaxation and entertainment and the equipment that I needed was never delivered or setup as promised.  Because of the pandemic we couldn't move the crowd indoors, so our evening was a bust. After several calls and leaving voicemail messages, they sent a text and told me that they would be late. We even waited 3+ hours (served dinner) for some type of cancellation communique, but nothing.  I never received any sort of communication or apology about this.  I sent an email to the company to this affect six days later and never received a response. This was a very poor standard of service, especially when they were the ones that offered the second package complementary to make up for the very late delivery on the original day.  I am now looking for a reputable rental company for more parties and we will not be using this company.

Absolutely recommend! The owners were extremely friendly, helpful and accommodating! Worth every…read morepenny! I looked at other "bigger" companies but wanted to support a smaller family owned business and so happy I did! We will most definitely use them again!

Our second time with this company and very much the same review!…read more They set up at 10AM and came to pick up at 6 PM! we paid $350 for the entire time! They company is so great to work with. They always try their best to accommodate you and your wants!

Dependable, Kind, punctual . Always use Axel whenever I need medical transportation…read more Service very necessary in my life due to poor health.

Yes I would. This is a very good service especially for handicap people who have to get around. I…read morerecommend good drivers that I have been with is Donna and Rick.

We called A-1 for a last minute VERY early ride to the airport for our daughter who was visiting…read moreSt. Louis. Douglas answered our call immediately and was a pleasure to work with over the phone. He reassured us that she would be well taken care of. The driver showed up on time and our daughter reported that it was "the most pleasant ride she had ever had." Would definitely use A1 again. Thank you!

Great service. Driver A+. Car clean and roomie. Would recommend this car service to anyone!!!read more

Delayed review but wanted to say that this service was impeccable! The party bus was on time, very…read moreclean, and the driver was friendly!

We have hired Smiles Family Entertainment for the past 2 years for birthday parties. First for a…read morecharacter appearance and again for a bounce house. We have been very happy with their prompt and courteous service. Their prices are comparable to others and they go the extra mile to make their customers happy. Definitely hiring them again.

Great service!!! The character was on time, the price was reasonable, the kids were engaged with…read morethe character and my daughter's party was a success

My daughter recently turned 12 years old and wanted to have friends over to the house for her…read morebirthday party. I wanted this to be a very special day for them all. So many kids birthday parties are held at trampoline parks and similar places, which are a lot of fun, but I was looking for something that would really stand out my daughter and her friends... Something that they could always look back on with the fondest of memories. That is where Book-N-Bounce comes in! I inquired about the services and received a prompt and friendly response. Because my thought to rent a water slide was sort of last-minute, I thought I would be out of luck - Not so! I worked with Matthew who was very accommodating and made it all happen. In addition to the water slide, I also ordered a snow cone machine with all the flavors. Matthew arrived early and got everything set up and tested. It all went very smooth and the kids had the time of their life. The snow cone machine also came with cups and scoop which was very helpful! Matthew and I agreed on a time for pickup, and he was there when he said he would be - Got everything taken down and loaded up in no time at all. What a great business this is - I can't wait to order again soon!! Thank you for making my daughters birthday a GREAT and memorable one!!!

I have never booked a bounce house before. I was a little worried about paying in advance but the…read moreservice was awesome!

Wonderful communication! They were GREAT..so nice to have a small family owned and operated…read morecompany! This will be the only place I'll recommend for rentals. Thank you!

AMAZING!! family owned, great service so polite and on time!…read more exactly what you want when it comes to rentals, and the bounce houses are clean and the set up and take down so quickly! boys actually got two extra hours out of it which they fully took advantage of. From now on they will be my go to!