Efficient. Explained things well. Jesse was respectful and unassuming. Asked me several times…read moreduring appointment if I had any questions.

Called Service Professor today so they can snake my sewer drain. What I really need done is a…read moredescaling of the sewer pipe. I have that service scheduled with a provider who I have researched to be the best in the area. I had Service Professor scheduled to come and look at this same issue too. Now with full certainty of what the problem is decided to use another provider. These guys quoted me $20 to come snake my drain. I'm like, wtf are you talking about this is so cheap. I politely asked them to cancel my appointment for tomorrow and scheduled an immediate sewer unplug for $20. Landyn shows up. Nice enough guy. I explain to him that I intend to use someone else to do the descaling of my sewer drain and that I would pay more for the service he is providing today. Went to his truck and called someone. Came back to my house and said that he decided to decline the service. Dawg. I would have paid you $300 to do it. LOL why are you out here charging dirt prices for something? I was completely up front with my intentions. Told you the whole time what I wanted. I have someone coming to do the job for $300. Which is CHEAP. Idk what kind of business model you all have. Something like the show "Tires" on Netflix. Where the oil change is $5 and the only way you make money is by upselling. Meant what I said, the Landyn dude was a nice enough guy. Could brush up on his sales skills. Peace!!

Gave us great advice on outlet placement. Left the place spotless. Great value. Would definitely…read moreuse again.

Poor electrical installation on their part cost me $166.00. I will never use the electrtical or…read moreplumbing services again.

Mr. Rooter was able to send a technician out within 24 hours of the issue; they gave a two-hour…read moretime frame, called 30 minutes before they were to arrive and came in the early part of that window. They do not have flat fees and will not quote over the phone, as every house and issue varies, requiring different solutions. However, the house call is free and you can decline services at no charge once they discover the problem and quote their recommended solution. My particular problem happened to be a clogged main line, and they give several solutions with varying prices and results. Specifically, my technician was Les and I recommend you request him if such a thing is possible. He has a very calm and relaxed demeanor, arrived on time and simply asked for my description of the problem. Les is very knowledgeable and experienced and could hypothesize what my issue was pretty quickly, but did not speed through the process. He was very willing and, perhaps, enjoyed answering any and all of my questions no matter how basic they were; I learned a lot about my house, it's plumbing and how he was correcting the issue just by talking to him throughout the job. He gave me a lot of options for the fix and did not pressure me to choose any of them or up-sell me, he only gave recommendations and guided me through what each of the processes were. Les explained they operate and sustain their business with honesty and thoroughness, both of which were very true. He got to work and snaked the main drain, while also running the camera in the line so I could see the obstructions he was hitting. He'd hit each clog several times (being thorough) to make sure he'd get it the best he could and ran all the way out to the city connection. Most of the blockage was tree roots and he showed me what trees they were coming from and also gave advice on how to keep the line clean and how to resolve the, unfortunately, reoccurring issue in the future. Les took excellent notes in my file so that the next technician, should it not be him, would know exactly how to achieve the same caliber result. I think everyone is skeptical about this type of repair and, with a few seemingly indistinguishable competitors out there, it's hard to know where to start. However, Mr. Rooter (and Les, specifically) was a great choice, being easy to get out to your location and with no pressure to even spend any money after the house call and diagnosis. With my particular situation being the clogged main line, you can expect to pay anywhere from $350 to $750+ depending on what you need or should choose to have done. I will note that if the line is over 100ft it will be more expensive. Also, you can choose to run a drain auger or hydro-jet the line, with the later being more thorough and, thus more expensive as well. It all comes down to your house and when and how it was built. They also don't know what the source of the clog is, whether it's tree roots, sludge, a children's toy or even a broken line. After talking with Les for a while, you begin to understand why plumbers get paid what they do. Cheers to Les! I certainly hope Mr. Rooter realizes how important he is within their staff.

Called for an emergency service. The gal said someone would be calling me back. Never got a call…read moreback from the on call technician. Super disappointed

**WARNING: READ IF CONSIDERING THIS BUSINESSES SERVICES***…read more I had to pay $1300 up front for a bad gas valve and thermocouple on my water heater that was still under warranty. I understand the warranty doesn't cover labor. They told me they would reimburse me after the paperwork was completed and sent. They reimbursed me $300 for parts only after repeatedly asking them to turn in the paperwork that was "lost" for 4 weeks, stating that this was more than I should have gotten. The tech was here for 2 hours. So, apparently the cost of labor is $500 an hour. Don't bother asking, they will not tell you what they charge for parts or labor. It's more than most doctors and lawyers make an hour. On a positive note, if you work here, you may want to ask for a raise.

I don't recommend this company at all! I had a small clog in…read morethe pipe leading from our house to the sewer line in the street. With camera shots to show me they hipped up the seriousness of the problem. They caught me off guard and the whole job cost me over $4,000!! Unbelievable. I really felt scammed. My regular plumbing company said it should have been at the most around $500. Don't let them pressure you into making a foolish mistake like I did! Tony Weits Work done in June 2022

Great customer service! Advantage has been our "go to" for plumbing & inspections! Highly recommend…read moreAdvantage Plumbing- Thank You!! ~Meadow Stone Apartments, Hastings, Michigan

Had a clogged, 12 inch drain tlle under our driveway. An artesian stream runs from the back hill…read moreunder the driveway to the Lake. As a result of the clog, our driveway was flooded and it came close to flooding our garage floors, Advantage sent to service guys the day after I called, and a separate truck with a huge pump and power spraying capability. They used the up to 8000psi pump to shot a powerful stream of water into both ends of the drain tile. It took about 45 minutes to unclog and clean the tile. They used all of their 400 gallon water tank and did a great job! About $600.

Wow! Our plumbing system was sluggish and slow, and then last night (which, of course, Friday) the…read morekitchen sink/garbage disposal backed up into our bathtub. It was a super stinky, disgusting mess. I called our plumber and he recommended Clog Squad. They are the epitome of impressive. I called first thing Saturday morning and the owner, Ken, came out and fixed our problem using a system he invented. He and his partner were quick, thorough, respectful, friendly, neat and tidy. Their service was also reasonably priced, especially given it was a weekend call. I will be recommending Ken and his crew to everyone I know.

I'm a positive person and find it vital to share my wonderful experiences with "Clog Squad" and…read moretheir remarkable team including Ken, Matt, Mike, Mark and the rest of the gang not only for solving my decade old, constant septic problems BUT also understanding their customers at a personal level! With a fair initial estimate (@ the lower end); they graciously lowered it even more ,being empathetic to unexpected financial obligations. Thx to all the crew, and keep up the Quality service that you provide! Mr. Ed ,(aka ez2 in disc world)

My kitchen sinks were clogged and it was the day before Thanksgiving and I was hosting! Of course…read moreit didn't happen until after 5 PM! Everyone I encountered either on the phone or in person, Austin, could not have been any better. They saved Thanksgiving for me!!

Started our Monday morning with a sewer backup. Called at 8am and had a technician Scott K at our…read morehouse by 9:30am. He was professional, polite and did a great job. Love the instant payment and text message with my receipt. Never like to pay for stuff like this because its always unexpected, but honestly worth the price, and peace of mind, to remove roots in our line out to the street are gone. I will not only use Rapid Flush in the future, but recommend to anyone who asks. Props to Randy for running a great local business!

The owner is rude and threated me. I wouldn't recommend this guy to my worst enemy. Plenty of…read moreother businesses out there that won't be rude and arrogant.. TURN AWAY NOW!!!

Had a plugged kitchen drain called Jack he was at my house to fix it within an hour. His prompt,…read moredoes excellent work and his prices are reasonable. I would call Jack again and would highly recommend his service.

Laten came out and replaced the valve, he checked his work, tried the hot water, still no hot…read morewater, so he went and checked the line from the hot water heater till it disappeared to come into the shower area, he said everything was right. The mystery of no hot water still remains. I may have to replaced the whole shower. But I thank Laten, and Moore Mechanical for the work they did.

Joshua was so helpful with the leak we had for our outside faucet piping and very educational…read moreduring his stay. Great employee! Great customer service. Fast and efficient. Thank you. Greg and Kirsten Weeks