Recently, we installed our entire house with Impact Windows & Doors by E & D Quality Install…read more They did an excellent job for us. Their work was of extremely high quality, always treating our home as if it were theirs. Truly received white glove treatment from all team members from sales, installation, and support staff. They did a customized install of our doors per our request when others said it was not possible. Truly a QUALITY firm. Would highly recommend!!!

The best Window guy around. Installing impacts at my own pace one at a time. Extremely…read moreprofessional, honest and highest quality work.

Amazing experience working together with Michal, Daniel , and Javier. Great customer service and…read morethe install by Javier was perfect. Thank you so much and I would recommend anyone looking for doors or windows to give them a call. Thanks again

This review is based solely on my personal experience and interaction with Prestige…read more My experience: When the windows were delivered on November 15, 2024, I was unable to reject the delivery as I was informed verbally, and they confirmed in writing, that the windows first "needed to be installed" before any inspection could take place. Per the contract terms, I was required to make the payments due at each stage -- including the delivery day payment, which brought my total paid to 90% of the $24,378.89 -- or face financial and legal consequences. FDACS public records: On March 2, 2026 I filed a consumer complaint with FDACS, State Consumer Mediator. Last week, on April 28, 2026, Prestige stated to the FDACS Mediator that I had: "inspected, accepted, paid for (in full), and permitted full installation of the product. No timely rejection occurred under the contract terms." BBB public record: However, 7 months earlier under the BBB complaint filed June 30, 2025, Prestige stated in a response on August 11, 2025: "When the client tried to 'reject the delivery', we called the manufacturer and they told us the windows had to be installed for them to look at them." I will now be taking the next legal step, supported by the detailed documentation I have compiled from Prestige's statements, responses and interactions over the past 18 months. My suggestion: Read the full complaints from the BBB (7/30/2025) and the FDACS (3/02/2026) which you can request to view at no cost. Based on the information in those documents and my experience, you can decide whether this is the right company for your project. In the meantime, see the photo of the windows that I get to look at every day, which shows four distinct multi colors (bright silver, light gray, medium gray and dark gray) visible from 30 feet away. (Click on photo which are best viewed on a computer screen, as phone views are tiny thumbnails.)

After a long and exhaustive research I decided to replace all my windows and doors with Hurricane…read moreimpact windows. I decided to get 5 different quotes and compare them based on price, reputation and the overall "vibe" I would get from their representative. To make a 4 month story short, no company compared to the presentation, price and vibe that I got from Prime Window and Door. From our first meeting I was very impressed with Robert and his company. He answered all of my questions and actually asked me a few which was something that no one else had. I could tell he had a genuine pride for his work and loved what he does. Robert was up front about pricing and didn't play any games. We discussed financing and I decided to go with him. The install went flawless and Prime Window did an amazing job to keep the mess to a minimum. The windows look amazing and my home is safe for storms (and much more energy efficient). If you're on the fence with who to go with for this major home improvement don't think twice, check out Robert and his crew at Prime. They will treat you like family.

Excellent team! Great communication throughout the whole process, got the job done! I would highly…read morerecommend this business

We cannot say enough wonderful things about this company. From start to finish everything was…read moreoutstanding. Ricardo explained everything to we knew what to expect Friendly. Professional and patient. The installation crew was on time,worked with incredible cae and cleaned up to the smallest details. If you need hurricane windows and doors Heavy Duty Glass is the team you want. We are grateful for their excellent work and highly recommend them to everyone!

Decided to go for a change on my sliding door to a French door and it did not disappoint!…read moreCommunication and Installation process was great with punctuality and regardless of the rainy weather; they still made it happen. I would highly recommend!

I requested a quote on a Wednesday afternoon and heard back within hours. He came out to measure…read morethe same day, sent the invoice by email, and had the door fully installed by Friday. The installation itself took about 30 minutes, and his attention to detail was genuinely impressive. we're talking alignment down to the eighth of an inch. The shower door and glass combo looks great. He was also very thoughtful around things like which direction you wanted the hinges. On top of the speed and quality, the price came in meaningfully below what another contractor had quoted us. I recommend him highly.

Set me an appointment, but didn't show up, and I need to drive to this place. :( This is not what I…read moreexpected.

Beware! We had an extremely disappointing experience with Kyle C. Almahod and his Presto Building…read moreDesigns & Impact Windows and Doors company. We hired them months ago to replace our windows and paid half of the cost upfront. Since then, Mr. Almahod has disappeared and the company's office on S. Dixie Road is vacant, and he and his staff have been completely unresponsive. We are now working with the authorities and city and county officials to recover our hard worked money and to prevent this from happening to others. Be warned and stay away from this person and company.

I Hired Kyle Al Hamad to completely remove and replace all openings on my house. Including garage…read moredoor. Background on our relationship. Sadly. High school buddies. Then co-workers. Guess where...... a window shop! Some background on this event. I did finance it. He closed the permit and has been paid in full by the bank. I don't know how that's even possible. It's been since September of 2024. the job is not complete. The front window won't even open. Pieces are missing. The finish work is pitiful. I don't do stucco and could have done better. He damaged my personal property. A vinyl wrap on a vessel was damaged by workers and still nothing has been done to repair it I put him in contact with installer and even good stucco guys. Kyle if you are reading this I'm sorry but I can't let others (which there are confirmed others) you have done this too Happen to anyone else. If I would have read something maybe it would have changed my mind. I trusted you and my family trusted you. Run from Presto. There's too many people out there. Do your homework and don't trust anyone. Set penalties up for missed milestones. If anyone has a suggestion that could help me dont hesitate. He doesn't answer my calls. Texts. Emails. VMs. Or Social media messages. This is my last resort before appealing with bank and hiring atty. Stucco and vinyl repair with the addition of a non functioning window. Oh and I was charged for 1 extra window which has not been removed From my invoice. We are looking at close to $7,000 in damages

on time. and did a good job!! He explained everything that…read morewas needed to clean and update my hurricane shutters, after many years.

They took a week to answer the several txt messages I had sent them trying to get their attention…read moresince they would not answer the phone. Finally they replied to a txt message saying they would give me an appointment to repair my hurricane shutter but they never did send me an appointment date nor did they contacted me again....they just forgot all about me!