We've been going to Abilities for OT and Speech weekly for the last 10 months. Every person there…read moreknows my 5 year old by name, and her therapists are wonderful- so caring and thoughtful about what they do with and for my daughter.

There is a mask mandate in effect. Children who get therapy here rely on the whole Abilities Team…read moreto protect our children by adhering to the mask mandates because many of their patients cannot mask up. The fact that your business doesn't require the compliance of all your employees is concerning. I can't in good conscience allow my family to utilize your services if you have no regard for the health and well being of others during the height of the most recent surge in Covid-19 cases. I expect better of a facility that deals with vulnerable children. I will add that all of your therapists wear masks. So why aren't the people who deal with taking appointments (Aubrey) and payments at the front desk wearing them? Seems to me it's just as important (if not more so) to ensure that the parents and guardians of your young clients be protected, too.

Only giving 5 stars because I can't give 10!! I have 2 children with ASD. They're 3 (girl) and boy…read more(4). I can't say enough good things about BIG. Before starting therapy my husband and I were terrified to leave our babies with strangers and have no way to supervise whether they were ok or not. They've created such an environment we knew when we walked in the doors for assessments that our babies were in good hands. We were greeted with a warm welcome and buzzed into the back to take a tour of the facility while assessments were being done. There are devices in place to prevent children from eloping if they're prone to that. They are in a classroom setting however they still have a therapist assigned specifically for your child. Compared to other ABA clinics, BIG is the GOLD STANDARD of the Baton Rouge, Hammond, and the New Orleans area hands down. I love that they require a certain level of education to work there as well as requiring continued education. I won't go into detail, but It's very obvious that the children's well-being is top priority and this company isn't in it just for the money. Cassie, one of the owners seems to have a very close knit relationship with all the kids involved in her clinic. She has treated me and my family nothing short of like her own family. There is a BCBA present at all times instead of like some companies that just have a BCBA supervise periodically. Kelsey and Kourtney are AMAZING BCBAs and we started seeing huge improvements with both kids within the first week. My children are non-verbal and had no way to communicate upon starting. They VERY QUICKLY implemented PECS and gave my babies a way to talk to me. We've never had any issues with inconsistent staffing or had any days where there was not a therapist available to work with them unlike other companies who constantly have that issue. When we pull up to the building in the morning the kids both light up and begin smiling and laughing and I can just tell that they truly enjoy being there. I never wonder if they are being mistreated while they are there. Any time there is the least of an incident, they call and let you know what happened and send home a note with their daily report. Never have came home with any unexplained bumps or scrapes. They offer regular parent trainings which helps tremendously with implementing at home. They are very transparent when it comes to what their goals are with the kids and how they plan to get there. They educate you at meetings on the what/whys of everything they're doing. We live over an hour from Baton Rouge and stopped services to go with a company closer to home. That ended up a total nightmare. After extensive research on every single ABA company we could find in Louisiana, we ultimately decided the kids progressing in leaps and bounds was worth making the drive and are placing our kids back at BIG. We have to move closer to New Orleans within a year and have made the decision to even make that drive, that's how good they are. Also, BIG isn't JUST ABA therapy, they're an accredited school and there is no other clinic like them anywhere near the area, so there's no worry of rushing them into a traditional school system before they're ready. I can honestly say that I do not have one complaint about BIG or any of BIG's employees.

I've been knowing the owners Cassie and Renee before they got their own building! They inspire me…read moreby building their business helping those with autism and their families. I love the idea that they have locked doors to go in and out for the "runners" that attend classes and therapy here! As a mom with a child with exceptionalities, safety is paramount! All the employees are easily identified so you know who is staff and a visitor in the building! We are excited that our family member is attending a social skills classes that will help with everyday conversations and to also prepare for job interviews. I really like how professional they handled our application to the class: the professional phone call, the email with the application to see if we qualify for the class, the meeting with the behavior therapist to see if our family memeber is best suited for the class. Our family member was okay to take the class because they felt welcomed in the meeting before the class. The sitting area is comfortable with a tv that shows an informational video about their successful stories. I also did not know they have parent classes, educational tutors and classes for pre-k readiness too! The main goal is behavioral therapy for children with autism to be social, to speak, and to overcome their sensory issues All to be socially accepted in the "real world." BIG gives children that chance to learn to talk and make friends. I'm very excited that my child will be apart of the BIG family!

Absolutely the best, most supportive, compassionate, and high quality speech therapy care. Sheran…read moreis so patient, and knowledgeable in her skillsets. No doubt she had made an immeasurable difference of the lives of many children and their parents.

My son has been a patient at ABC for several years. He has made so much progress with his caring…read morespeech therapist, Lisa Suire. Everyone at the clinic is friendly and welcoming. My son asks to go all the time! They make every effort to work with your schedule and can sometimes even see your child at their school. I highly recommend Lisa Suire and her team!

I called my Medical Insurance Company, United HealthCare, and they reccommended that I call Emerge…read moreCenter on Innovation Park Drive in Baton Rouge for my Hearing Health. I did and scheduled an appointment for a hearing test. Very nice people there and had my hearing test done the week I called and now waiting on my ENT to accept their testing and Hearing Aid recommendations. Hopefully soon, I will have my hearing back to normal with the help of the staff at the Emerge Center. I will add any updated information when I receive my Hearing aids. Thank you!

It took us 6 months of continuous calling to get a return phone call to set up a hearing test. Now…read moremy husband has a +$7000 pair of hearing aids that do not work & he can't get a return phone call after 3 months of continuous calls & messages to find out why they aren't working. We flew to BR being told we would be seen the day after Christmas, and here we sit in BR with zero communication about his appointment. We flew to BR from Atlanta and are EXTREMELY FRUSTRATED due to the lack of professionalism and horrible, nonexistent communication. We tried to express our frustration to the receptionist & were put in our place being told the audiologists are too busy to return phone calls. Who runs a business like this???

Very reliable. Goes above and beyond for her clients. Treats you like family. I would recommend to…read moreanyone!

My husband has dementia and Parkinson's so when I say I GOTCHU CUSTOM SERVICES has sent us a very…read morespecial caregiver, believe me I do mean special!She cares for my husband three days a week, preparing meals, washing clothes, providing transportation and companionship and we could not ask for more. She is truly a kind and caring person and goes well beyond her job description and definitely exceeds my expectations. She is like one of the family and puts a smile on his face daily, as well as mine! I know he is safe and happy whole in her care and we treasure her companionship.

i also want to thank my main physical therapist, daniel, and the exceptional job he did so i could…read morebecome pain-free. daniel was great. daniel was professional and helped me very very much. also, i want thank seth for everything he did for me. i of no better stronger, professional leader than seth! a huge thank you to daniel and seth!

This is an awesome clinic to go too if you need physical therapy. The building is kept very clean…read moreand all the staff is super nice. Gabi is a tech that makes your visit enjoyable! She's so nice to all the patients and always has a smile on her face. Matt is the other tech that is so nice to everyone. All the PTA's are good at what they do. They get along well with each other and make your visit fun. They truly care about their patients and work side by side with them the entire time. Then you have the PTs. So friendly. They like to work with their patients as well. So just know going here, you will be in good hands!

I come here specifically, so my daughter can be seen by pediatrician Dr. Aimee Ferrell. She…read moreswitched here a few years back and we have been happy to have her even closer to us than when she was at another clinic. We love Dr. Ferrell, since my daughter has been seeing her from when she was a baby! My daughter is 9 now, so it had been a while that she has been under Dr. Ferrell's care. I made a same-day appt for her and even though it took several call backs, I finally got through to a human rather than a recording. I did leave a message, but I had no idea how long they were going to take, so I just kept calling and calling until someone picked up. They are located close to the main OLOL hospital. Everyone was great at the front desk and the nurse were so sweet. I hope Dr. Ferrell will remain for awhile because there because she is a wonderful doctor. She has never tried to strong arm us do any treatment that wasn't mandatory. So, if you are looking for a pediatrician, you have come to the right review!

From the moment you walk in to check the facilities out for your family, to the move in and care…read more.. this is a wonderful place to call home. In this assisted living facility, the nurses and caregivers are top notch and very personable! I am very pleased that my parents are here and finding this new home a very special place. So beautiful!!

Sweet caring staff, clean facility, great food, fun social activities and holiday parties for the…read moreresidents and great entertainment brought in!