We have a love hate relationship with this place. We've been going here for 2 years, boarding our…read moredog at least 3x. The first two times they still had their policy in place that they'd send pictures of our pet everyday when they were let out. We would have to call and beg for these pictures! Even when we did receive the first set of pictures, the next day they "took him out" they sent us the SAME picture from the previous day. When we dropped him off we asked about pictures again but now their policy has changed. They now post pictures on their Facebook for us to see. As soon as I checked their Facebook the most recent picture was 6 days ago!! Their reasoning for changing the policy was because people kept calling them for pictures since they weren't receiving them. We boarded him for 5 full days, one day being a holiday, and we did not see a picture of our pet. Although I don't agree with the harassing calls, pet parents are entrusting you with their loved ones. It's extremely hard to trust them when they don't even follow their own policies and we're left in the dark about our pets well being.

Our little frenchy was returned with a concussion and dislocated hip. She was dropped by one of the…read moreteenaged handlers as I was picking her up. The owner of VIP denied responsibility and refused to help with the 700 dollar vet bill. Disappointing. Do not recommend.

LONG POST: Be aware of DIANE'S PET CARE...We recently hired Diane from Diane's Pet Care to watch…read moreour 11yo Great Dane, Odin, and our Chihuahua, Diesyl, for 10 days while we were out of state for a wedding. We paid her the rate she advised us for staying overnight AND an additional $30.00 each time she stopped back to our house to let our dogs out during the day. She said she would stop back 2 additional times during the day to let them out to go the bathroom and take care of them. That's an additional $60.00 per day to take care of the dogs and clean up after them if they have accidents on top of her overnight rate. We advised Diane that due to Odin being 11yo he is in diapers for his urine and that he does have occasional accidents (Poop) in the house that she will need to clean up after. (he does go outside the majority of the time). Diane advised us that she cleans up poop all the time for her job and she is used to having to do that, so that is not a problem; "part of the job". (She's getting paid PLENTY to do so as well) We left several of Odin's blankets that were clean(waterproof king size blankets) so that if his diaper leaked or he had an accident, she would have many other blankets at her disposal to replace the soiled one. We made up my deceased son's bedroom for her and put Odin's bed in there so that he had a very short distance to get outside as his back legs were getting very weak. It would make it easier on Odin and Diane. SIDE NOTE: She went into my deceased son's closet without permission (where we still have all his belongings along with some holiday things stored in his closet) and for reasons beyond my grasp she used a Christmas tree skirt from his closet for "something". (It was left outside on the patio along with all the soiled blankets, rugs, dishtowels, etc...) We have a tiny air ionizer on the nightstand in the bedroom she stayed in; she was concerned it was a camera. We let her know it was not; however one of our indoor security cameras was unplugged and turned over less than 1/2 hour after her arrival the first day. Our house was clean when we left; I had just bleached all of our floors as I do regularly; especially since we have our daughters family with our 6month old grandson who just started crawling living with us. What we came home to: Poop smears all over our floors, furniture, on TOP of our formal dining table, smeared on door frames, poop covered up by rugs that were not on the floors when we left (the rugs were clean and in our laundry room). She put every dirty blanket of Odin's on our patio, when we picked them up to bring them in and wash them; poop fell out of them... she didn't even clean the poop out of the blankets, she just rolled them up and threw them on our patio along with a christmas tree skirt from my son's closet. We found an entire pile of poop covered with clothes in one of our master bedrooms closet. We know that our Great Dane can't cover up his own accidents. We feed our dogs RAW food, Diane spilled blood from the thawed raw food all over the inside of our fridge, down the sides of our cabinets, on the floor by our island. There was chunks of dried raw meat on the handles of our fridge. I've attached some pictures, a video, and a text from her as examples of the type of "work" she does and her attitude towards work she is being paid to do.The picture of Odin sitting on a "cushion" in the kitchen; that is a cushion from our rocking chair that we rock our grandson in. NOT to be used as a pet bed, especially without a waterproof blanket on it; Diane took it upon herself to remove it from the rocker in the living room and use it as a pet bed. Diane asked us on one of the first days she was pet sitting if we would like her to have a friend of hers come to our house and trim Odin's nails; we said that would be great. She had her clip them in our master bedroom and did not pick up any of the nail trimmings; they were all still on the floor for us to clean up when we arrived home. His diaper had leaked all over the house; she never cleaned any of that up. Our house smelled like ammonia from the urine and poop she left all over our house. She left our house so disgusting and filthy. Diane was paid in FULL via Venmo before we got back to FL. After seeing our house, I sent her a msg asking her to please call me when she had a minute to talk. (she never took more than 5 minutes to respond the entire time we were gone). She never replied. I called her after more than an hour, she answered (on speaker). I asked her "what happened to the house?" Her husband immediately started SCREAMING AT THE TOP OF HIS LUNGS, "You guys are FILTH, YOU live in filth, you're SAVAGES, you live like savages! Your house was filthy like that from the beginning" He screamed this over and over so fast and loud, I could barely hear what Diane was saying. No apology and she hung up on me.

From the owner: After someone left this review trying to slander me please email me for my information. Thanks read more

I've had such a great experience with this kennel. Every person I've interacted with has been…read moreawesome -- genuinely friendly, patient, and attentive. They ask all the right questions, which really reassures me that they care about getting to know each dog's needs and routine. Rufus has stayed here for overnight boarding, and he'll be staying with them again next week. I feel completely comfortable leaving him in their hands, and that peace of mind is priceless. Highly recommend!

Have boarded 2 dogs at least 5 times - booked in advance on their portal for numerous additional…read morestays. My husband and I are more than pleased. It almost hurts our feelings - when we drop them off their tails are wagging and they don't even look back when we say bye. :( That's the best sign of a good kennel!!!!!!!!!!

Wonderful experience for my two dogs--one which is an elderly chihuahua with sensory deficits. My…read morepets were treated with such loving care. Very friendly and caring staff. Reasonable pricing, as well.

Very clean and everyone friendly . First time there but…read moreever if I'm in need of a sitter while in Daytona for Chealsea and Minnie I will definitely be back. Thank you 5 pups rating

I can't say enough good things about the veterinarians & the entire team. From the moment we walked…read morein, we felt welcomed, heard, and truly cared for. The vet took time to explain everything clearly, answered all my questions with patience, and treated my dog with so much kindness and respect - it is obvious how much they genuinely love animals. The clinic is well-organized and runs efficiently without ever feeling rushed. It is rare to find a vet who combines such deep medical expertise with such a warm bedside manner. If you are looking for a veterinarian you can fully trust with your pet's health and well-being, this is the place!

Techs and Dr Abreu are fabulous! Great experience over the past year! They are excellent with both…read moreme and my dog. We'll be sticking with Halifax Veterinary Center for the foreseeable future!

Mimi,my Pug, just had her first full day of doggie daycare yesterda.i am just so impressed with…read moreHounds Town, the staff was amazing! Mimi had some separation anxiet as I have never left her. I called several times to check on her. The staff texted me updates and photos of Mimi and a few of her new friends. Will never leave her anywhere else. Thank you.

From the owner: Offering fully interactive doggie daycare, overnight dog boarding, and pet spa services, Hounds…read moreTown - DeLand is the place for dogs to be dogs! With expansive play areas for all day play, large luxury suites for overnight dog boarding, and a pampering doggie day spa offering bathing services, Hounds Town is a town designed just for dogs. Our natural pack environments allow dogs to play in groups of other dogs their own size, temperament, and play style all-day socialization that contributes greatly to a balanced life for a dog. Our themed overnight boarding suites allow for a relaxing and restful sleep after a full day of play.

Outstanding service and amazing veterinary professionals! Took my elderly cat in for first visit…read moreand I walked out after the visit with a huge smile and feeling of relief. Everyone was so welcoming and explained every option and every cost - every step of the way. It was a wonderful experience and I will take all of my pets back there! Dr. Ashby was so knowledgeable and kind. My cat, Midnight, approves this review 100%!

I wish I can put in negative stats... pls do not take your dog there don't let the made up reviews…read morefool you. Took my dog for a normal exam came home to a dog in a lot of pain. Went in next day and they charged me again and gave us meds we did not need been trying to get ahold of them and they do not return calls or answer the phone... pls be careful bringing your dog there and they seemed so nice too