I am an Attorney and most of my practice is dealing with the elderly. I benefit by their wisdom,…read morebut I am troubled by what I see in their inherent weaknesses of old age ( mental, physical, etc..) and what uncaring or even worse, unscrupulous people/companies can do under the disguise of elder services. There is only one company that has not only my loyalty, but my full faith and confidence when dealing with, helping, trusting, caring for and even loving old people with dignity and respect..... and that's Joanne MacInnis and her crew at Aberdeen. Take a bow team, this is my review .....

I am so grateful for Aberdeen's diligent and thorough care for my 96-year-old cousin, especially…read moreduring a health crisis over this past weekend. Ordinarily an Aberdeen caregiver is scheduled to be with my cousin just a few mornings per week, and there was no one on duty last Friday when some visiting neighbors became concerned that she was unwell and phoned Aberdeen for help. The Aberdeen Case Manager, Diana Shepherd, promptly rushed over to my cousin's house to check and take care of her. Diana then stayed with my cousin until she could arrange for Aberdeen caregivers to stay with her 24/7 until the health crisis passed. I appreciate that it was not easy to find caregivers on such short notice, and am grateful to those kind caregivers who rearranged their schedules during this busy holiday season just to be with my cousin. I live four hours away, so having this dedicated team in place means the world to me, and gives me great peace of mind. I cannot say enough good things about Aberdeen, and Diana and her wonderful caregivers!

I would never recommend northeast nursing/northeast clinical services to anyone under any…read morecircumstances. Dealing with the quality of nursing services and underhanded tactics that this company's management uses was beyond a nightmare. I dealt with them for the past five years, and if it were possible to do it over....I would prefer to try any other possible company except this one. Be very careful what they tell you vs. what you sign. For a supposed non-profit, this company is NOT run right, and this starts at the top. Deal with them and you too will learn the hard way. There are some nurses are very good. Just as many, if not more, are beyond awful. Nurses won't show up. No notice, just don't show up. They insert nurses into the schedule who are not trained to the patients specific care, they just add them into schedule. Some work some don't, the patient really suffer in that kind of hiring/firing process. The ones who don't work do things that you would believe. They tell you every nurse ..."she/he is highly skilled and comes so highly recommended", then you quickly realize over and over they are just feeding you lines. So long as the scheduled hours are full they collect regardless of the quality of care. Nurses fell asleep on the job overnight most nights. They lost vital medicine somehow, regularly, between the medicine cabinet and the person they were caring for in the other room. We had painkillers go missing. Even meds that were crucial to the patient staying alive!! I can't describe in words adequately how poorly we were treated by this company. I watched them take advantage of our situation, and I hate to think of how many future families will go through the same thing with northeast!! You just don't know how bad this company is until it's too late. Learn from our experience. There are many other nursing companies you can try. This one should be prosecuted. I truly would recommend any other nursing agency in front of this one.....or go with out. I come from a kind, understanding, educated, caring based family. Never ever let northeast clinical services/northeast nursing care for your loved one. Consider any alternative that is possible would be my advise from out experience. Best of luck

RUN, hired for overnight care- Alzheimer's parent. caregiver slept all night(cameras), another…read morecaregiver left my fathers home to go to Dunkin, daily shower not given. charged for hours not worked. owner notified "sorry". Care plan and extensive notes left for guidance and not even read. If there was a zero to rate Senior Helpers then that is how I would rate. they will keep your deposit if you do not ask for it back.

Beware! they keep your deposit! Had them as companion care for my wife. Cargiver came about 6 times…read morethen no longer wanted service. according to agrreement signed, deposit was supposed to apply to last invoice. It never was! still debited my account And won't refund my deposit of $320.00!!!! so beware, especially for larger amounts!

The quality of the food is the worst. My husband called me to go bathroom he use his call bell . I…read moreheard it ringing I drive there being 8 minutes away. He was still waiting and the call bell was still ringing! There was many days when no rehab PT or OT would show up. He would go to group exercises classes but he was not independent in movement both lower extremities ! The head nurse was nice, the greeters were friendly. The Dr assist was kind and good. The nurse on main floor have too many patients for good care.

Last November a friend of mine was very sick and was…read morediagnosed with Walking Pneumonia. He got a little better but then would get sick again. He was in a few times but kept getting worse. His muscles were breaking down from non mobility. ( he's in his 80's) He was sent to a rehabilitation facility for PT , rest and what have you . It didn't go well ! He ended up signing himself out' because the care wasn't very good . Needless to say he ended up back in the hospital. The hospital recommended that he go to a rehabilitation facility for Physical Therapy and care . He refused to go back to the previous facility. Thankfully he didn't !!!!!! He was sent to a place called Hathrone Hill in Danvers Ma . If I could give this facility 10 Stars I would! From the first time I went to visit to the day he was released, I was impressed! You are greeted by friendly and informative staff. They show you how to check in and give directions to the room . As my husband and I went to the elevator we noticed how clean everything was. We also noticed the PT areas and activity areas were also very well maintained. We made over way to our friend room and dinner was being served. OMG ! It looked , smelt and from what he said , tasted delicious. ( the other facility's food wasn't even close to being that good ). I don't think it's appropriate to name them as I don't write bad reviews. Hathrone Hill is worth writing about. I think it's hard enough to see a family or friend going through medical issues. So having a place you feel comfortable with is a major stress relief ! I waited until my friend was released to write this because truthfully I was ready to write this review from day one ! I waited until he was released because I felt that I needed to write a review of this importants , that was not just the first impression but also the last! Hats off to everyone involved in the process and care of the patients in your facility. God bless you all

My child's father was taken in for hospice there after being diagnosed with cancer. The staff was…read moreamazing and very caring beautiful place inside and out. I definitely would recommend this place.

My brother in law spent his last days here. The rooms are beautiful and the ability to wheel the…read morebed outside on the private patio meant a lot to my family.

We went there for SHRINE appointment. The lady took our appointment was very nice and very helpful…read more We got all the information we need for our retirement insurance choices. Hope they continue to offer the service without getting cut by the latest WH administration. The services are vital for the seniors

There customer service was get i was unprepared and not ready but they treated me like a human…read morebeing and not a sloppy unprepared person i respect that greatly they tried everything they could to help and because they helped me when I just didn't have the mental capacity to now im looking forward to our appointment haven't had treatment like that in awhile

My mother-in-law was released from the hospital and my wife was unable to take the time from work…read moreto take care of her 24/7. After looking into several agencies it was nice to find one that had reasonable rates. The two care givers that came to her house were pleasant, caring and and very helpfull. They got her lunch, made sure she took her medicine along with helping her with some of the household chores.

From the owner: Northeast In Home Care provides the necessary help to meet all the daily needs of homebound…read moreindividuals. Whether it's a friendly visitor for supervision, or assistance with hands-on personal care, a trained professional will formulate a care plan through consultation with the physician, client and family. Our Home Companions, Certified Personal Assistants, Personal Care Aides, 24-Hour Care, Live-ins, Daily Care and Overnights are available to you 24 hours a day, 365 days a year.