Not sure where to begin. My father in law passed away today at the Meadow Green nursing and Rehab…read moreCenter in Waltham. My FIL was there for 5 years and his care was superb. The nurses and CNA in the Brooknoll unit were excellent. I literally felt that they loved him. He was always happy, clean and very well cared for. He just loved living there. I also watched how other residents were cared for and they were also well cared for and happy and to me that speaks volume. If i could give 20 stars i would.

It's kept much cleaner than other facilities I've visited. That's it's best attribute. Care is…read morewildly inconsistent with basic needs such as access to water varying day by day. Weekends are particularly bad. Staffing is inconsistent and many are portly trained. An example of this is that some CNAs pick up patients by hand for bed to wheelchair transfers instead of using a Hoyer lift. If they DO use the Hoyer, many times it's only one person when it is supposed to be two. The administration will tell you this never happens, but they are flat out lying as I have witnessed it. I have seen patients who are on oxygen not being reattached after a transfer. Once again, you can raise these issues with nursing staff or even in team care planning meetings, but they will tell you it's untrue. I actually stood with a nurse in front of a patient who did not have their oxygen cannula on tell me that the patient was on oxygen! You just can't make this stuff up. Many times, you cannot reach a loved one OR their unit on the telephone, the first because the aids don't set up residents who are not ambulatory or able to get to things, the second because they are short staffed and/or inattentive. Patients are not always provided access to call bells. Personal items left in drawers, etc. are treated with disregard. For example, one might find their items smeared with toothpaste because an aid shoved an open tube into a drawer after use. I have seen open moisturizer packets tossed into bedside drawers where they then get smeared all over personal belongings. One might find their limited storage space (drawers and such) inundated with towels, diapers, pads, wipes, etc. which get left by one aid and not used by the next. The more care a loved one requires, the sloppier it gets. The administration will take a position that patient reports are undependable and that what family reports isn't actually true. I've rated this place a 2 ONLY because it is sadly better than many other places. That said, the fact that what should be considered baseline is often not met is disgusting. It is apparent that supervision is minimal because the things I've mentioned, along with countless others, can be and have been observed repeatedly.

Poor communication, terrible food. Nursing has limited English...very hard to understand. Poor care.read more

If I could give CareOne zero stars, I would. My grandmother…read morewas moved to care one after about a week and change in Emerson hospital for RSV. In her time at careone, she did not improve from her state in the hospital. The reason was clear after we asked for a care log and realized that she was getting PT *maybe* once a day, with entire days of none. She ended up getting released for "lack of improvement" and after another ultimate hospitalization, got replaced at another location where she improved significantly in comparison. At CareOne, she also would be left to sit in adult pull-up diapers for HOURS without being changed, even after calling for help to get to the bathroom. When asked to call us for certain updates, we were often not updated at all and couldn't get in touch with the right people to answer our questions. I will say that some of the staff were helpful to talk to (mostly in admin), but it is clear that this facility is doing the bare minimum of care in a way that likely means plateauing or getting worse rather than getting better. They also do not warn you if someone is plateauing, so we were very surprised when my grandmother was told to be out by the end of the week for that reason. There is no real conversation of how they can adjust to any care needs. We will never recommend careone in Concord. As a side note, they have a bunny on the second floor but every time we saw it it was in a room hiding under a table in the corner, so Im a little worried about how that bunny is doing.

I am the only child of my elderly parents. My Mom has many issues...no balance, excess fluid, and…read moremacular degeneration. She needs constant care and my Dad is her primary care giver. My Dad had a medical emergency and required hospitalization which now meant my Mom needed assistance. Most importantly immediate overnight care. I was in a complete panic as to what to do. I was referred to Nursing on Demand. I cannot begin to say how grateful and thankful I am. I spoke with Brenda right away and she was able to get someone immediately!! I was so relieved. Angela has been a god sent. Thankfully my Dad is finally coming home. I hope I never am in a situation like this again, but with elderly parents with medical issues it is inevitable. I will absolutely be calling Brenda again. The attention and care that Nursing on Demand provides is without a doubt the best thing you can do.

COO and CEO of this company work hard to place their personnel into environments that fit their…read moreskills. They follow up to their employees needs and offer personalized support! Great company to work with!

I went to one of their walk-in COVID testing locations in JP recently and received results within…read more24 hours. The folks at the Anna Cole Community Center were professional, efficient and there was proper social distancing between stations as well as privacy.

Our initial introduction to LCG resulted from a chance encounter with Aaron Chan, Care Manager…read more As a pioneering force of nature in his own right and every bit the savvy entrepreneur - the kind of qualities that make it all Possible. Yet he's quick to point out that it his experience as Caregiver and role as Champion-to-a-cause which are the more important qualities - ingredients that make it all Matter! Our initial introduction to Legacy Care Group came about through a chance meeting as neighbors - our enduring memory of what makes them so unique and valuable is as a Family in need - friends for whom Aaron and team made a real difference. Making what MATTERS... POSSIBLE. The Legacy Care Group Difference.

My homebound, MS disabled wife had her home care services ended and she was discharged without the…read moreappropriate written prior notifications that Medicare requires. No clear reason was given why they were dropping her. Three different people gave us three different answers there. This agency clearly has no empathy for the persons they are supposed to be caring for. We were led to believe that her services would continue until they transferred her to a different home care agency, but instead they just abruptly stopped her skilled nursing, and home health aide services leaving us scrambling to find another provider. Pathetic. Communication horrible. Call backs and phone messages ignored.

I didn't even want to give them 1 star for how they do business…read more One of their employees destroyed my property and the company is covering it up. She originally had told me the truth about what happened and admitted her mistakes but then lied to the company so she wouldn't get in trouble. Now I have to pay for the damages this person caused to my house.

I contacted Curantis, because I needed help administering my fertility injections. Antonette was so…read morehelpful and very easy to work with from start to finish. Antonette and her team of nurses were very thorough in helping me with medication injection and educated me on the injection process and potential medication side effects. They alleviated my worries of going through this process alone. I highly recommend Antonette and her team if you need help with your fertility injections.

From the owner: Curantis Private Nursing Services LLC is the most reliable and trustworthy concierge nursing…read moreservice in Boston and the surrounding areas -- providing private, excellent mobile concierge nursing care solutions to patients who are recovering from surgery or who are dealing with injury/illness in the comfort of their home, hotel or preferred location . We are committed to meeting all of your health needs, and go above and beyond to ensure you get the best care available. We believe that providing exceptional services gilded with luxury care, excellent recovery, and optimal comfort are key components of the patient's healing process. Curantis offers Post-operative care, Plastic/Cosmetic Surgery after care and IVF Injections. You will be cared for by a registered nurse with specific training and experience in post- operative care. Our nurses will help manage and evaluate all aspects of your plastic/cosmetic surgery recovery, follow your doctor's instructions, and act as a liaison with your medical team. We will travel to your location and administer your IVF injection at your preferred time. We will alleviate your worry of injecting yourself.

This organization is a scam. Collins hires young professionals looking for jobs to work for him by…read moremaking calls to health professionals and setting up meetings. After working for a month, he refuses to pay the base salary and tells you that he will never pay you. 24HoursCare treats their employees like Donald Trump treats his contractors. Collins is a complete disappointment and I strongly suggest for anyone looking for a job to stay away from 24 Hours Care.

From the owner: registered nurse Live In Care running errands bathing feeding client medicine reminders &…read moresupervision

Couldn't be happier with the quality of care here. My mother has had some difficult issues of her…read moreown making and the staff have been incredibly flexible and helpful. I rest easier knowing that my mother is somewhere safe and that she is well cared for.

Wonderful Memory Care facility! After visiting nearly 20…read morefacilities that offered Memory Care as an adjunct, we found Artis. All residents have memory issues and they are handled professionally and with warmth by all of the staff. I HIGHLY RECOMMEND THIS FACILITY FOR ANYONE LOOKING FOR MEMORY CARE PROFESSIONALS TO TAKE CARE OF A LOVED ONE!