Staff was very rude. Tried to charge us a fee for a new policy that we were not properly informed…read moreof. WILL NOT BE BACK.

After being a customer for about a year I've had nothing but positive experiences with every single…read moreemployee. They will even go into the fridge and text me pictures of available stock as I'm trying to decide on certain shades without being there physically. They also keep a great stock of product like ribbon, floral foams and mechanics. I plan on using Red Mountain for years to come!

Everything about this shop is amazing. Their arrangements are absolutely beautiful and they can…read moremake something that can fit any occasion!

Wish I'd checked here before I ordered online from this company. Needed a very specific type of…read morearrangement and colors for a funeral, also wanted to support local. Funeral happened very fast and had to order after closing on a Friday for a Monday holiday delivery. The two stars are for the freshness of the flowers and getting them there on time (I don't know if they went to the funeral home on Saturday or the chapel on Monday but they were there for the viewing.) The website gives you two choices, both are florist designed so you don't really know what you're going to get. Choices are "soft and delicate" or "bright and bold." No funeral flower section but one of the reviewers mentioned them doing a good job on funeral flowers so I thought it would work out. Chose "soft and delicate" at the $150 "amaze them" price point. There was an added $9 product mark up (for what?) and $9.99 delivery and I tipped $15. (How you're supposed to tip in advance is always a mystery to me.) I wrote in my checkout notes to please contact me on Saturday. Saturday morning I had not heard from anyone and I sent an email. My bad there, should have called, but wanted to send a picture of the preferred arrangement type and colors and you can't do that over the phone. These flowers needed to somewhat match the families and absolutely had to be a standup spray. Even a standup spray of all carnations would probably have been OK if they had been soft pinks or purples. Yikes, I was so embarrassed, had someone ever called me or emailed back, but it never happened. Got the sense they just wanted the $$ and don't care about customer service. If you know flowers, I can tell you that wholesale, this was no more than $50 max to create, and that's erring high on the estimate. The colors were absolutely wrong, honestly, I would call these "bright and bold." Certainly not worth the $200 with tax that I paid for them, although I would still tip because they got them there on time. Two star rating is due to the poor communication.

Beautiful fresh flowers kept in a cooling frig to last longer. Walking into the frig it smells so…read moregood. They sell ballerina farms quality meats! Beautiful shop and always people ready to help. My daughter bought me hand picked flowers that lasted a long time. They were wrapped in brown paper with a bow around them.

My wife and I used Wright's Flower Company for our wedding flowers, and honestly, they were below…read moreexpectations. My wife was very clear about what she wanted for her flower crown, and thankfully we decided to go in for a test run because it was not what she had asked for at all. They had to completely redo it. When it came time for the wedding, she clarified once again what she wanted, and luckily she did, because they were about to make it wrong again. In the end, they did get it right, but it took a lot of us staying on top of them to make sure it happened. I also gave them specific instructions for my boutonnieres. I requested that they include feathers from certain birds that I hunt, and I personally supplied the feathers. Even after showing them in person exactly what I wanted, they still did them incorrectly. On top of that, I asked if there were any leftover feathers to please save them so I could pick them up afterward. They never let us know if there were extras, and I believe they were simply thrown away. The bouquets and corsages were fine, but overall we were disappointed with the customer service and the lack of attention to the specific instructions we gave. For something as important and personal as wedding flowers, we expected better communication and better listening. Unfortunately, I would not recommend bringing my business here.

The gal that helped me was so kind and answered all my questions. I had a very specific request for…read morethe size of rocks I needed, and she made it happen with no issues and gave me a fantastic price. I will be back.

Life comes at you fast in ways you don't expect. I would have never though that I would need a…read moreflorist in Payson, but when an old friend had a sudden death in the family, a group of us rallied to try to do what we could to show support for her in that difficult time. Many of us live in far flung parts of the world--as far away as India--and so I called Karen's to see if we could arrange to have everyone in our group call in and pay whatever they wanted to donate. Originally this was a great idea, and they were amenable, but we quickly realized the funeral was a day sooner than I had thought, and we didn't have enough time. In fact, it was the following morning from my phone call, and they were amazing to step up and agree to not only do the arrangement but also to have it delivered to the service in the morning. We were talking at around 5pm, and they committed to have it to the church the next morning by 11am or so. Huge thanks for the fast turnaround, flexibility, and for agreeing to help out. In the end, it's hard to fully judge the whole experience, as I never got to see the finished product. I'm told by our friend that it did indeed arrive, so I'm grateful as can be. I dunno how it looked. I'm quite particular about flowers, as it turns out, and so I just hope it was a nice, full arrangement. I don't mind the express deliver fee we were charged, and we certainly didn't get a deal on flowers, but for what I needed, in my long distance situation, I was just grateful they would work with me. One thing--I did try to stop by on December 26 as it was serendipitous that I would be passing through Payson that day and I wanted to make the arrangements then, but they were closed. I was there during business hours but it was locked and dark; I imagine it was a holiday break? I found them here on Yelp and you can Request a Quote here on the site (praise be!) but I wish they had used the "Special Hours" feature to show a variance from their regular hours and I would have just tried to call the next day instead of stopping by.

I called 10 places to find helium and everyone was out. I called Karen's and they had some. They…read morewere so helpful and friendly. The shop is adorable, there were beautiful arraignments everywhere. Karen is so sweet. Such a cute little place.

Red Poppy Floral was my saving grace for my wedding. Camille is so wonderful, professional, and…read moretalented. I couldn't believe how gorgeous the flowers turned out for our wedding; they were everything I could have dreamed of and more. Camille went above and beyond to make sure they were absolutely perfect, and she spent HOURS making sure that the flowers on our hanging lanterns were just right. I can't say enough good things about her.

usually great but one girl with blonde hair and kinda old was super sassy and missy and got mad at…read moreme and my friend when we're deciding on ice cream so that's the only reason for the 3 stars

These guys are awesome. Very friendly, knowledgeable, and the service itself is quick and…read moreefficient. They are our family's first choice for prescription needs every time and the price always seems more than fair. Thanks guys. Keep up the good work!

Everyone is Professional, kind and really cares about how little eyesight I have leftread more

I had a great experience with my daughter. The eye center was very professional and the doctor as…read morewell was great! The office experience moved along quick and they got my daughter and I back to our appointment right on time!