Before buying my first Harley-Davidson, my Dad said we got to go see Hank and talk to him about…read morewhat you want to do to it. So my father and I went to Widowmaker Custom where I met Hank and Patrick for the first time. We talked about what I wanted to do to a bike, he offered his advice on my plans, and we came up with what was going to be an awesome motorcycle. I found the bike I wanted, bought it, commissioned some work, and the work was unparalleled in craftsmanship and quality! Unfortunately before it could be finished, a man caused me to wreck my beautiful machine. As I laid there on the asphalt with my arm shattered, I called my Dad to tell him I'd had a wreck. 5 minutes after talking with my Dad, Hank Thibodeau was at my side checking on me! That is something that I will never forget and goes well beyond customer service...that's what a friend would do! Long story short, the bike was totaled, my arm required a couple of surgeries, and the court settlement took almost 18 months to get; but I finally got a new bike in August and it is at Widowmaker Custom right now getting some work done! I cannot recommend Widowmaker Custom enough! If you want something custom done or just want your bike serviced without filing for bankruptcy, go see Hank and Patrick at Widowmaker Custom!

Great customer service, Great knowledge and know how. if you haven't used these guys , you need to…read morestart. I was more that happy ,service and value of the work done.

Cannot express how great Jeb is! A moment or two into a phone conversation and you'll quickly…read morerealize how knowledgeable and professional he is!

Nothing amazing, just good work done here by Jeb and his team. They're limited on a waiting room…read morebut otherwise I'm happy with the work done to my 2015 Vstrom 650

Awesome! Mike has worked on several requests and always does a wonderful job! Latest was a tune…read moreup on my Raider and it's running great!

Best bike service experience ever. He is very…read moreknowledgeable, and professional. My 02 Roadstar now runs great... AND stops... thanks to Mike. I am back on the road and loving it.

By far the best motorcycle service I've had Knowledge like I was in a masterclass Had my bike…read morefinished quickly and the price completely fair

Brought in a rare Janus, Phoenix 250 for a performance upgrade package installation. Other shops…read morewouldn't touch it, said it "might be trouble." TDC took it on the challenge as as a matter of professional pride, and gave it to me straight, "there might be trouble," as it was a package they hadn't installed previously. Bottom line: No trouble they couldn't handle, bike runs like a champ. Good communication. A fair price, within their stated estimates. No surprises. Also, generous with advice after the job was done.

This is the best motorcycle shop I've ever been to. Mark and team are incredibly skilled at what…read morethey do, and customer service is unmatched. They have gone above and beyond for me whenever my Indian Springfield has needed work. They have done brake replacements, sensor replacement, fixed my leaky exhaust, and changed my wheels and tires; all a great price. If you need work done on your bike, do yourself a favor and go to Mark's.

These guys are the best! From the moment you talk to Mark you know he's honest and decent and will…read moredo his best for you. He did my fork seals a year ago, and one of the seals started leaking a bit after a while. A year later I called on the weekend and left a message. First thing Monday morning he called me and offered to rebuild the forks with new bushings etc... and he absorbed the labor cost. Super nice guy and always does the right thing by his customers! Highly recommended!

Mac (Bo) is a very professional, informative, and honest when it comes to working on a vehicle. His…read moreestimates are accurate and his prices are very fair. I took my ford f-150 to get some service and fluids changed, along with some other mechanical work. He not only provided services that were actually needed for my vehicle but he also respected and took care of my vehicle like it was his own. If you need an honest mechanic that has knowledge on vehicles and isn't going to sell you on things you don't need then I would highly recommend Mac. He will not disappoint.

Had a cylinder misfire, called 7 shops and B&C not only gave me the best quote on price but had the…read morecar fixed well under the time frame I expected. They kept me well informed with everything that they told would be going on with the car, and the price I would be paying upfront t not at the end. It was all accurate and there were no surprises at all and the best service I have had in long time.

Excellent service! Been here multiple times for inspections, 10 k service and back for tires. Louis…read moreknows what he is doing and beats the big box store's pricing.

Bought an old bike. Louis took the time to go through known issues and things to look out for,…read moregave me servicing tips, and showed me everything he was doing to the bike. Got new tires, fixed an electrical issue, and did some other maintenance all at a very reasonable price. Great place and great guy.

Don't hesitate to call TPT for help, when you need quality service. Highly skilled, honest,…read morefriendly and prompt, you will leave with your machine repaired, upgraded, or tuned to perfection.

Amazing service. Had a problem with the crankshaft. Harley couldn't find anything even though it…read moresounded like a bad bearing in a lawnmower. Brett took one look at it and made the call. He replaced the crankshaft from Blackwater and problem was solved. These guys know Harleys better than the Harley Dealership. It's sad but glad that I found them. Thanks Brett!

Jeremy got my new tires put on within a couple of hours and I was ready to roll. Great service,…read moretrustworthy, and reasonably priced. Great shop!

Jeremy started working on my ATV the same day I dropped it off. By the next day he had diagnosed…read morethe problems and gave me a quote. When an extra part was needed he texted me for approval before buying it. A couple of days later it was ready for pick up. A great experience with a great guy. Fair, straightforward and no BS. Highly recommended and I'll definitely be back.

Went in for my state inspection. Only took 10 minutes. Told the boss man behind the counter this…read morewinter on a ride, I thought my rear tire ran over something, and later that day I noticed one of the cams my quick release Memphis Shades windscreen locks onto had fallen off- and that the Memphis shades website wasn't very easy to navigate to order just the exact part I needed, and a new bracket was about 50 buckets IF YOU GOT THE RIGHT ONE and if you got the set (easy to tell the correct set, but not the part) that was about 140 bucks. The manager told me to wait a minute and rummaged around an old box of parts and produced both the correct bracket and cam. The only thing missing was the spacer which I made from 2 dollars worth of stainless steel washers at Ace hardware. I gladly offered to pay generously for the part, but being a gentleman motorcyclist he declined my offer. Look, common customer service ain't so common anymore, so I wanted to give a shout out to the good guys at MOTOMAX North Raleigh...

Currently have walked around this sales floor for 30 minutes and the only customer in the building…read more With intent to actually buy... sales gentleman at the desk not worried about it nor the gentleman in the office .. I'm just left wondering why none of the sales people will acknowledge me or offer any help or maybe sales assistants .. I'm just left to guess or assume I just don't fit the stereotype of a biker. Definitely a let down on this experience. I was excited because I had my mind set in a particular bike.