I have a property in Anniston and my tenant was experiencing no heat/a broken HVAC system, in this…read morecurrent frigid winter. I reached out to Dunn initially through a Google search (after hours) and received an email and text message reply within 24hrs. I appreciate the prompt reply. I called the next day and their phone system used an automated AI response initially, but I was then rerouted and able to speak with a service person. They dispatched a technician, diagnosed my issues, sent quote estimates to my email, followed up with a confirmed booking, and came out within the next day with the proper part to service my broken system. Before the serviceman arrived, I received text updates with pictures of who to expect and with their estimated time of arrival. The communication, timeliness and efficient service provided by Dunn was exceptional. They charge a standard assessment fee which is factored into the overall cost of service. I would recommend Dunn if you're local to their service areas.

We had a couple of issues going on and Dunn's worked through them to get tot he root cause. As with…read moreso many home projects, one thing leads to another and we finally replaced the sump pump at the heart of the matter. Given all the things that had to be done along the way, the manager gave me a good deal on a couple of the other issues that were repaired, which made feel they were very value conscious. Among the firms that I reached out to through Yelp, they were the first on the site and ready to start work. I'd definitely use them again.

Third time using Shane for upgrade projects and troubleshooting issues. I've been 100% satisfied…read moreevery time that I've used him and I would highly recommend him for anything electrical.

While setting up my AV equipment I found that the receptacle didn't have a proper ground. I called…read moreAlabama Electrical Service and was rewarded with quick service and a reasonable price. Shane was very professional and accurate in his troubleshooting. The repair was accomplished quicker than I ever thought it could be done and now I can safely continue with the AV setup. Yes, I would recommend AES and have added them to my Contacts. Great job!

Had work done in a friends older home so the wiring was grandfathered in, they sent a young man who…read moreworked great by himself, cleaned up after himself and we had a new light outlet and garage door working before he left!!!

If a half star was possible, it would be more accurate. I contacted them via phone and their…read morewebsite to connect a sub-panel to the main panel at an older home, built in 1978, that we are updating in Southside. They would offer no estimate other that to ensure that I knew they would charge $149 fee to dispatch a truck to THEN get an estimate. Now I provided all the relevant information for materials cost. Sixty feet of 2-2-2-4 cable to connect a sub-panel, wired without a ground by the previous owner, to the main panel. The entire run would be in the crawlspace of the home. We would not be replacing EITHER the main nor sub-panel, but may be interested in a replacement main-panel with disconnect - should the work to connect the sub-panel go as planned. After 30 minutes on-site, I got a call from the dispatched electrician. They wanted to charge $968 to run roughly $100 (at my retail pricing at the home-center NOT what an electrician pays in bulk) of cable. I told them I would pass. Then I get the attached chat from the owner via their website. So they get my $149 for an estimate, and I get a lesson in dealing with so-called experts.

Our smoke alarm/carbon monoxide detector near the home office began chirping. We did everything we…read moreknew to do, but the chirping would stop for a day and start back up again. We found out through the web that it was at end-of-life and needed to be replaced. The problem was that the detector was wired in and neither my husband nor me are electricians. I found Jackson Electric and decided to call them. Mr. Steven Jackson was very professional and let me know that he would contact me the next day to schedule an appointment. Around lunchtime the next day, I got a call from Michael, who said they would be coming in 30 minutes. I had a training to do, but made adjustments so he could come. Three guys with masks arrived to find out what needed to be done. When I showed them what was going on and showed them that I had the replacement, they did the work in about 5 minutes. The workers were very professional, cleaned up after themselves, and the price was very reasonable and I was pleased the chirping had stopped. Unfortunately, about 3 days later, our other smoke alarm/carbon monoxide detector began chirping. I called Jackson Electric again because of the great service we received the first time. He told me that he would contact me to schedule an appointment. The next day, Michael called and said, "We are in your area - can we come now?" Unfortunately, I was unavailable. Michael said, "No problem. Please call Mr. Jackson to reschedule." I tried several times to get in touch with Mr. Jackson to reschedule with no luck. I left a voicemail with times that I was available to help with his scheduling. I left text messages to try and reschedule. My husband called him a few times to try and reschedule. We did not receive a response. My husband ended up calling someone else. I will say that our first experience with Jackson Electric was great. Not sure what happened the second time, though.

This company is incredible! First and foremost, they are responsive and, in a timely manner. They…read moreactually respond AND show up when promised. Their rates are reasonable and the work is beyond impeccable! The work was done with utmost care and was explained in detail along the way. They left the house just as they found it and without a need for anyone to go behind them and clean up. I cannot speak highly enough of this organization. I strongly recommend their services and can say with 100% certainty that you will be pleased with the work they do! Bill Pesnell Hoover/Bluff Park