Jerry is easily one of the best in the business! It's been at least 5 years since he's last done…read morework for me. However, The moment I realized plumbing work had to be done, I knew exactly who to call. Jerry is punctual, kind, informative, and most of all, affordable. He's not trying to get over on people, he's extremely honest about the work that he does, which is always very good work every time. It's very hard to find honest and affordable help these days. I'm so glad we've found Jerry. Advocate Master Plumber is such a blessing to us. I give Jerry my HIGHEST of recommendations!! 5/5

I had an issue with my water heater. I had two other companies telling me two different issues. I…read morewanted a third opinion and reached out to Advocate master plumbing. I explained the problem of this one pipe leaking. Advocate Master plumbing explain what the problem was including sending me website links to explain what was going on. Jerry told me what the cost would be depending on the two things I may need to replace. I appreciate the time he took to explain what the issue was and how to fix it in simple terms. He was very professional and easy to work with. I will definitely be using Advocate Master Plumbing in the future!

I had to replace my HVAC system and these guys were awesome! From the estimate to the install they…read morewere knowledgeable about HVAC systems and the units they were installing. They were very efficient they installed the A/C unit and furnace in one day. If you need any HVAC work I highly recommend using them.

Being honest and competent. I had a bad experience. I would never hire this company. Came into my…read morehome and made adjustments to my thermostat and caused me heat and air conditioner to run at the same time. Ran my electric bill up 3 times the usual amount. Then lied and said my furnace valve was broken.

Awesome service and very friendly technician, Michael! Would highly recommend using this company…read morefor plumbing requests!

I used Bill Fry for the first time today. This is the only plumber I will ever use in the future…read more Extremely honest and ethical. I highly recommend him for your plumbing needs.

All great guys! Came out and had cold air and a new furnace all in one day. The prices are great. I…read morewould recommend them to anyone looking for heating or ac work! Great honest company!

We had a new unit installed in July 8th of 2025. August of 2025 had to call them back out because…read morethe unit wasn't operating properly. December and January 6th or this year system iced up. They came out said it was fixed. On Saturday January 10th, system iced up again. Called them the lady said said there wasn't a tech available and someone would cal.today is Jan 13and no return phone call. They say they're open 24hrs. No Sundays. They offer 10yr.parts 1 for labor!!! We got a bill for labor on a unit installed 6 months ago. They don't stand behind thier word and this is poor business. Our next step is to contact the attorney general about their business practices.

Devon has provided years of wonderful heating and cooling service, I can highly recommend. He…read morealways correctly assesses needs; offers solutions and accurate cost estimates; and leaves with everything working perfectly. You'll know within minutes this is a friendly guy who doesn't push...just delivers. It was zero outside the first time I called for service. He arrived quickly, as now I have learned to expect, and surely will please you, too!

Love the Day's and how quickly they responded. Very efficient and made it within a couple of hours…read more Amazing service. Would recommend to anyone!

To say I was impressed with my experience would be an understatement. Called Monday morning, they…read morecame out within two hours! Everything went extremely well. Fixed the issue, person was extremely helpful and professional...and the price was much less than I anticipated. If I still used a Rolodex, their number would be added. It is certainly on my phone now!!!

The guy did a fantastic job. However, it cost twice as much for the same job six months ago.read more

So glad to have 'Yelp' and 'Google' for business reviews. Found 'KC Water Heaters' on Yelp with…read more5-star ratings. Contacted the owner (Chase) on Christmas Eve(Sunday) after discovering no hot water and unable to light the pilot. Chase stated he would be here 9:00am Tuesday morning. After performing reviews on our current Whirlpool water heater, could not find a positive review for the unit, so decided no matter what the problem, would have a new one installed. Contacted Chase again to let him know to bring a new unit. Chase arrived on time and right off could tell he was very personable, professional and respectful of property. After going over the Whirlpool unit, he agreed it was time to install a new one. What gave me full confidence is his knowledge of the water heater unit operations, venting, chimney importance(flue through chimney) and root cause of the rust(and how to prevent it in the future) which had accumulated on top of the unit. Another factor was the expansion unit which was totally rusted, preventing water from entering. The goal of Chase's satisfaction was to make sure we were totally satisfied with the install, all questions answered and stepped us through the new unit controls, etc. He uses 'Bradford White' water heaters which are highly rated. Chase is a perfectionist, making sure the unit is level, good drainage and secured a couple copper lines which had broken away from the rafter. I will recommend 'KC Water Heaters' to anyone knowing Chase is the template by which all business owners should follow in 'outstanding' customer service. UPDATE: Last month(12/2025), noticed some water dripping from the overflow valve. Contacted Chase to explain the issue. He came out the next day in the morning and replaced the valve at no cost. After checking the main house water pressure, it was right at 80 which is considered high that may have contributed to the leaky valve. Chase reduced the pressure and everything is working fine. Even after two years, KC Water Heaters provides exceptional customer service.

I would give KC Water Heaters 10 stars out of 5, if I could. There are plenty of times I've had…read more"good" or "acceptable" service from those in various electromechanical/plumbing/HVAC-type trades. Usually, it involves having someone out that is just there to get in and out as quickly as possible, doesn't want to be bothered by details, doesn't show a lot of attention to detail, and rarely cleans up well after themselves. That is not KC Water Heaters. I'm almost dumbstruck by how responsive, communicative, consultative / informative, and all-around thoughtful Chase was throughout the entire process. He arranged and quoted everything with a couple of brief phone calls and some photos I texted to him, all within a couple of hours...and then they were out the next day to replace a leaking water heater (showing up on time, no less!). He completely reworked the plumbing and drain lines associated with the water heater, and educated us on maintenance and the effects of water softeners on water heaters (wow, was that an eye-opener). All throughout the process, he even talked us out of more expensive, but unnecessary options, and redesigned the placement of the water heater to make it more supportable and safe. He literally thought of, and anticipated, everything. We could not be more impressed!

I appreciate their rapid response. I want to especially thank the owner and his team for their…read morerapid response. They came out and diagnosed the previous issue. Fixed it and were up and running. Excellent service.

Fair price but went with a different contractor who gave me a better deal and wasn't hires by a…read moresecond company