Dear Jim, Business Manager. First of all, calls with concerns or questions to your office are not…read morerecorded! And in a last ditch effort to down play my experience? You're implying I've misrepresented what happened to me! Again, I stand by my review as I do with all my reviews...(I've since moved over directly with my Travelers Insurance.) Which by the way, avoids me any delays, and they're not Commission based as your Agency? If you didn't get my point before in my review, I will reiderate: The rate increase is neither here, nor there. That cannot be changed, as it is across the board? It's the unfortunate way this agent, Martha acted by misquoting my Policy renewal in an email, at which I will post to show she had me thinking that there was no change in the rate at this renewal in October? At which any customer would have at a minimum have Trust issues with at that point. Then blinsidedly, I receive a letter directly from Travelers Insurance that I have a 30% increase? That type of an increase merits a phone call in advance after the email she had sent me, telling me the complete opposite!! With Zero personalized service on behalf of your Agent, which you apparently defend over a valued customer such as I, with this Policy since 2012. Furthermore, my Insurance Carrier, Travelers debunked your Lie you stated in your reply to me..(that in fact all agents were notified of this increase since May 2023!) And not the "only 30 days in advance", as you've stated? I remind you again, defending an Employee over a valued Customer is never an Option for a business Manager, or an owner? "The Customer is Always Right"

Due to an at-fault accident, my teenager's rates skyrocketed with my existing insurer. 360…read moreInsurance came highly recommended, and Stacy was amazing to work with! She helped my daughter understand her options, she was easy to communicate with, and we felt like we were valued as customers. She was able to save us over $40 a month compared to the other coverage, which doesn't sound like a lot, but for an 18 year old, it sure is. I'd never used an insurance broker before - and BOY did it save us time! They're listed in Vegas - we are in the Reno/Sparks area - and they were still able to help! Thank you for an amazing experience, Stacey & 360 Insurance!

Carolynn was amazing!! Awesome customer service and very fast. Would highly recommend her.read more

Tresja made miracles happen. I called many brokers to get me covered for a new homeowners…read moreinsurance because I was getting denied due to making 2 claims in the last two years with StateFarm. No one could help me. All the major insurance companies denied. Even the Small ones. When I told Tresja my situation she said she will see what she could do. She called me back in 20 minutes and got me approved. I could not believe it. I felt like it was too good to be true because I would be told I got approved then later on I was told I was denied. Tresja is God-sent and I am so grateful to her. If anyone needs an insurance policy please give Tresja a call. She will make it happen.

Cindy was the most amazing person to work with. She worked past her shift on a Friday to make sure…read morewe could have insurance and found us the most cost effective option for us. I would 1000% recommend calling this company and ask for Cindy specifically, you will not find a better person to work with. She is kind sympathetic and understanding and true to her words. She has a customer for life with my wife and I. God bless you Cindy thank you!

This company was amazing, helping our family obtain insurance for our mother. Cindy was polite,…read moreprofessional, and expeditious in helping us; she was a godsend and I highly recommend her.

We've been with AMS Insurance for many years, but unfortunately, the customer service has…read morenoticeably declined over time. It's disappointing to see the difference compared to how things used to be. Another concern is that AMS doesn't check or offer quotes from all available insurance providers, which limits your ability to find the most cost-effective coverage. You're not necessarily getting the best value. I recommend checking other companies first--such as Navy Federal, GEICO, USAA (if you're military), and others that AMS may not work with. Be sure to ask which providers they represent and which they don't, so you can make a more informed decision. Personally, I recently switched and ended up saving more than half on my monthly premiums--while also getting better coverage than I had through AMS. Another downside is the process for making policy or account changes. While claims can typically be handled directly with the insurer, all other changes must go through AMS. This adds unnecessary hassle, especially since their current customer service is slower and less responsive. You can't make quick updates yourself, which can be frustrating. Before COVID, I would have recommended AMS without hesitation. But since much of their team now seems to work remotely, the service just isn't what it used to be--and that's unfortunate. I'm grateful to have found a new insurance provider that offers better rates and allows me to manage my policy directly and conveniently.

Met with Chad , he was honest and straightforward, appreciated the information he gave meread more

Friendly. Professional. Knowledgeable. Affordable. Great…read moreteam there. Would highly recommend them.

Jebron and the team have provided excellent service for my home and auto policies. They have gone…read morethe extra mile to make sure that our family is well covered and respond in a timely manner.

Blue Sky made the whole process of navigating through the maze that is Medicare a breeze. Steve…read morewalked us through the various options and determined the package that best suited our needs. We now recommend Blue Sky to friends and family for all their insurance needs.

Thank God i found this place. Steve and Amy were so helpful in finding the right plans for me…read more This is a family run company that actually cares about you. They searched all of the current insurances and found the best value for me. I really appreciate all the time they spent with me. They also got my house policy switched over to for even more saving. If you are looking for actual interaction with your agent then give them a call.

Jayna Magliaro is the best insurance Agent in all of Las Vegas! Jayna's office staff is also a…read morepleasure to work with. Jayna is knowledgeable, professional, and friendly. She always throughly explains everything and is pleasant to speak with. Jayna is always fast and efficient, and definitely goes above and beyond. Thank you Jayna for all you do. I really appreciate you.

"Amazing and Personable Service"!I have been a perfect, safe driver for 30+ years and State Farm…read morecongratulates me for doing so by charging me ridiculous rates and canceling my fiancee policy because of 2 minor accidents!! Allstate AND Jayna's office understands that nobody is perfect, but they still were able to manage to insure both of us for less than State Farm with BETTER coverages and handling it with grace and a wonderful humane attitude towards my family's situation. Lanai was awesome!

Bryan can provide you the best possible price in insurance coverage ranging from personal to…read morebusiness. He's able to pull from multiple companies to get the rate. He's also licensed in all the western states so you never have to shop around again. He's meticulous in his care and attention with his clients. I highly recommend using him for ANY insurance need you may have.

Bryan made my insurance switch to him very easy, Got me a great rate and tried his hardest keep me…read morearound. 5/5 Customer Service.

I wanted to express my sincere appreciation for the outstanding service I received from Murray…read moreAgency, particularly from Dwayne Murray and Sofia. Dwayne Murray impressed me with his extensive knowledge of vehicle insurance. Sofia was amazing; she promptly addressed all my questions and consistently kept me informed throughout the process. I never had to follow up for updates, which made me feel much more comfortable entrusting my insurance needs to your agency. Thanks to their efficiency, I secured my vehicle insurance well before my deadline. The process was fast and effortless, and the rates were very competitive. Because of this positive experience, I will be sending you more information regarding my personal vehicles and home insurance. Again, thank you Dwayne, Sofia and the entire agency for your invaluable assistance during a stressful time.

Beyond happy with Dwayne and all the people at his office! I used to be with AAA for years but…read moreswitched to State Farm because they were able to give me the same coverage for much less. Over the years with State Farm, I've had 1 accident (ran over a sign that blew into the road) and I was impressed to see how quick the process was with having my towing and repairs reimbursed. Beyond that, Dwayne adds a high level of care and attention with his clients. So much to the point that I recommend him to my friends and clients in the area when they need a great insurance agent. I recommended Dwayne without hesitation!