Tip Top was just here to clean & check the chimney for leaks due to a recent storm when we noticed…read moreleaks. There was no mess left behind, he didn't try to give me any crazy fix costs. He talked to me about what he found, what he could do and what he recommended and when he recommended it be done. He even took a look at the chimney and said if I wanted to put off the cleaning for a year, it would be fine. I love having an honest & reliable company I can turn to for this!!

I had Kevin who is one of the owners clean my chimney. I was able to speak to someone immediately…read morewhen I called and made an appointment for the following week. When Kevin arrived on time he explained what he was going to do and put down drop cloths and brought in his equipment. The cleaning was done from the fireplace to the top of the chimney. I do not use my wood-burning fireplace on a regular basis, but it had been seven years since it had been cleaned and desperately needed attention. He even removed the wood I had loaded for my next fire and then proceeded to remove the damper for access to the flu. Within a half an hour everything was done and there was no dust whatsoever in the house. He then proceeded to go up on the roof and check the top of the chimney and found that I had some cracks in the crown of the chimney. He took photographs and explained what needed to be done. I am very pleased with his thoroughness and professionalism and would highly recommend him to anyone in the area.

Had my fireplace inspected and swept today and while it wasn't the news I wanted to hear, I'm glad…read moreI chose Smoke Alert. Very nice, very professional and I would definitely use them in the future.

Absolute best! Won't go back to anyone else ever again. Lance was very knowledgeable thorough and…read moreeducational. He communicated clearly when he was going to show up and prepped our fireplace in advance of cleaning. Inspected all of our smoke detectors and carbon monoxide detectors even tested the batteries in each. Explained everything as he went along and gave me some great advice. I ask a lot of questions and he had answers that made sense to all of them! Hands-down would hire again!

Owen's and their team are top drawer! I've had a few things done with the chimney and they are in…read moretime and work quickly. They have great knowledge and trouble shooting skills. Roberto and Rhett came today and were outstanding.

We are very impressed with Adam their technician, he came on time, inspected and cleaned our…read morechimney. He was very professional. We have used Owens Chimney service for years and highly recommend them.

A Chimney Sweep/Charlotte Air Duct, were called out for duct cleaning. Prior to this company coming…read moreout I had another company out, which 2hrs after they left dust was still making it's way through the vents, called them out for the 2nd treatment, their (Sears) truck broke down. This company Charlotte Air Duct came in and they were very thorough, even to go as far as taking each vent off and cleaning them, which the other company(Sears) did not do. Also, (CAD)person + young helper, was so very helpful in explaining the process, telling me the filters I should use, cleaning the coil part, which I was shown, and it was filty & clogged. I just cannot say enough about this person, he was so kind, I really appreciate that, and all that was done, I forgot his name, he came out on 08/05/17. I am now breathing fresh air..YAAAAAH!..Thank You Ms H.

Do not do business with this company. I paid A Chimney Sweep…read morefor to perform the "Clean & Inspection" package on my gas fireplace. The inspectors found certain faulty components in my system, but they neglected to clean the fireplace as advertised. The service tech promised to circle back with me with a quote on the replacement parts then never called. I reached out to them via phone several times and finally got a hold of the owner who told me the parts are unavailable, and he promised a refund. He never refunded me the charges. Now when I call, the secretary tells me the owner is unavailable to speak with me.

They did not do the job that they were hired to do. My fireplace had rainwater in it a month after…read morethey were hired to fix it. Don't use this company. They never did rectify the problem. I had to pay another company to fix

I had an appointment. Very pricy . All I wanted was to have chimneys cleaned!! I ended up canceling…read more, before I spent $400+ for an inspection. If it didn't pass inspection, they wouldn't clean. I have NEVER run into this with chimney sweeps in the past. I, of course, was living in TN. How do I know they were taking photos of my chimney and not someone else's?? I was told, by a friend, that the " CHIMNEY SWEEP BUSINESSES" are a HUGE scam. I will see if I can find someone outside of this area, or go ahead and use my fireplace!! I am tired of being price gouged!!

Thorough inspection of my chimney/fireplace and the technician explained what I was seeing on the…read morecamera.

Fantastic!! This company did a great job. Helped with an insurance claim. Prompt, courteous,…read morecleaned up! Very pleased.

Chris is awesome! He was referred to us by our realtor for our initial chimney inspection during…read morethe closing of our house. Not only was the inspection package itself detailed, he also provides video where he walks through the package and explains your fireplace system and any notes he made. We've since used him for a repair that was needed that he found during the inspection. The initial process used to repair the backwall didn't take, and not only did he redo the repair with a different process at no additional charge, he also came out on a Saturday morning to ensure it was fixed before the holidays. In summary, he's timely, professional, nice and detailed. And all of this at affordable rates. We'll be continuing to use him for any future cleanings and repairs!

Awesome service by an industry expert. Would definitely use them again. Reasonable price tooread more

Mr. Davis was able to convert our "Mother in Law's Suite" fireplace to a new electrical log set-up…read more BEAUTIFUL system that can be used year round. No more cleaning up ashes or that fireplace smell. TOP NOTCH WORK!

Mr Davis was prompt and professional. He inspected our chimney (storm damage), explained what was…read moreneeded now vs what could be done later (more cosmetic). He completed the repairs soon after, and did an excellent job. Highly recommend.