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    Emergency Restoration Team

    5.0 (2 reviews)
    Open Open 24 hours

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    Response time

    20 minutes

    Response rate

    100%

    Services - Emergency Restoration Team

    Mold remediation

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    2 years ago

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    2 years ago

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    Jaime E.

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    Ask the Community - Emergency Restoration Team

    PuroClean of South Charlotte

    PuroClean of South Charlotte

    5.0
    (2 reviews)

    A few months ago, I experienced a small pot fire in my home. My home filled with thick, gray smoke…read morebecause I left a pot of corned beef cooking unattended for too long on the stovetop. Thankfully the house did not burn down but it left a terrible odor! A burning pot fire (according to a firefighter friend of mine) is the stinkiest kind of fire you can have. It left my home smelling rank; like a dirty old hotel room that has been smoked in for 50 years. You get the idea. Even after cleaning, deodorizing, and airing the house out completely for many, many days, we could not get the awful smell out. That's when I decided to call PuroClean. PuroClean placed an ozone machine in my house for three days. No humans or animals could be present while the machine was running (that's how strong an ozone treatment is)! After three days my house smelled like springtime. There was no hint of smoke or nasty smell left. It was like magic, LOL, and it was not expensive! I highly recommend PuroClean 704-644-8686. They also specialize in water, fire and mold remediation. Here's a link to the website: http://www.puroclean.com/north-carolina/charlotte/28277/501/restoration-services-charlotte-puroclean-south-charlotte

    Mike and his crew were wonderful to work with! Our experience started with me calling the 24hr…read moreline on a Saturday at 10:30pm. To my surprise someone actually answered the phone! That someone was Mike Powers. From our very first conversation I could tell that Mike really cared about his customers. He listened to all of my concerns regarding the toxic mold we had in our home, and really made me feel like he cared about me, and my family's concerns and safety. He addressed my concerns promptly coming out that Monday to give and estimate and evaluate the situation. By Tuesday he and his crew were back to tackle the problem. We gave them full access to our home while we stayed at a hotel, and I am happy to say that all of our personal belongings remained fine and intact. The best part of it all...when we had our next air test, all of the toxic mold was gone!! They were able to eliminate it all...something that another local company tried to do, but was unsuccessful in their efforts. I would highly recommended Mike and his crew. They went above my expectations with their customer service. Thanks again!!

    Roto-Rooter Plumbing & Water Cleanup

    Roto-Rooter Plumbing & Water Cleanup

    1.0
    (1 review)

    I am writing to express my dissatisfaction with the service I received during a recent plumbing…read moreappointment scheduled through your company. When the plumber arrived at my home, his very first comment was that he doesn't like working on toilets and doesn't understand why your company keeps assigning him those types of jobs. This was unprofessional and immediately made me uncomfortable. He then informed me that in order to provide an estimate, he would need to open the top of the toilet, and that doing so would cost $140. I explained that when I scheduled the appointment, I was clearly told the estimate would be free of charge. His response was that it was only free for him to show up--not to do anything beyond that. Frankly, this explanation was both unreasonable and misleading. This experience was a complete waste of my time and left me extremely dissatisfied with your service. I expect better communication, transparency, and professionalism from a company that offers home repair services. I hope you take this feedback seriously and address it with the technician involved, as well as review the clarity of the information provided to customers during appointment scheduling.

    From the owner: Same Day Availability. Free Estimates & No Trip Charge for Nights and Weekends…read more When you need an emergency plumber near me in Matthews or a drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your fast & reliable plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning & sewer cleaning. We fix drain clogs, clogged toilets or sinks, blockage of main sewer lines, slow draining shower and bathtub drains, sewer lines and leaking or burst pipes. We also specialize in water damage restoration & water cleanup services. We can fix and clean up your flooded basement too. Roto-Rooter is a 24-hour plumber near you and provides emergency service.

    PRS Construction

    PRS Construction

    5.0
    (1 review)

    Due to his background and familiarity with public adjusters, Jim Sisson (sales rep) went above and…read morebeyond with inspecting our old roof and researching why two previous roof claims got denied as well as forming a plan to deal with our insurance policy and addressing our concerns with getting a great roof warranty, ensuring it was extra sturdy, and he even coached us on how to shop around for a much better policy to protect our forever home. Tony Noviello (co-owner) did an excellent job with managing logistics of the roof teardown and replacement and addressing all of our requests for improvements. Not only that, but his crew took their time with attention to detail and took no shortcuts. We are very pleased with the finished product and can confidently tell you that this new roof is noticeably higher quality (and prettier) than the previous one. I do not regret hiring them and recommend them to everyone. If you call them, please tell them you heard about them from Vina.

    From the owner: Flood & Water Damage Our team is available 24/7 and will…read moreimmediately get into action to quickly remove water using state of the art equipment and techniques. After the water has been removed, they'll work tirelessly to properly and thoroughly dry your property to prevent further issues. Mold Removal & Remediation Mold in the home or workplace can create health risks including allergic reactions, asthma and other respiratory issues. Our technicians will test for the presence, type and location of the mold. Often times mold is hidden behind walls, floors, ceilings and basements. We'll work quickly to contain and safely remove existing mold. Lastly, we'll take appropriate action to prevent re-infestation. We also offer complimentary crawlspace inspections ensure there are no moisture issues. Roofing PRS Construction installs roofing for residential and commercial applications.We're a top rated installer in the southeast region, with over 1,000 installs to date and a 1,000+ satisfied customers. General Contracting Whether it's a residential remodeling or a foundation up commercial build out, we've got you covered. We work with our customers from initial project planning, build out,through completion. Our team will manage all aspects of construction projects to ensure that we meet our commitments and maintain maximum control over quality, cost and schedule.

    United Water Restoration Group of Charlotte

    United Water Restoration Group of Charlotte

    4.5
    (8 reviews)

    Honest company who actually is looking out for you! We had a small bit of water damage around a…read morebaseboard in our master bath. Had one company come out and tell us that we had major water damage behind the walls, under our floors and into our master bedroom which would cost us or our insurance thousands. Then had Scott from United Water Restoration Group come out and show us that we had absolutely NO high moisture readings in our walls or master bed. Only a small bit of moisture in the baseboard that we suspected. So glad we got a second opinion from these guys and that they were honest and so helpful, saved us thousands! Hopefully will never need to use their services for actual water damage but would absolutely use them in the future if we needed to!!

    We had a kitchen fire recently in our home that completely filled up the entire bottom floor with…read morethick smoke. After the fire, the firemen made quite a mess. It was a scary ordeal and quite stressful. Thankfully I have Cindy and her company's number on speed dial and was able to contact them immediately. Even though it was a Saturday, her husband and business partner Rob and his team came right away, set up the equipment, and organized the entire mitigation. In less than two days the smell of the smoke had completely dissipated from the home. They worked directly with our insurance and everything was handled in a timely manner. This team is fantastic. Honest, very knowledgeable, kind, and fair. My family and I are very grateful. We highly recommend this company. Anytime you experience fire, water, or mold damage, give them a call. Keep them on speed dial! These guys are wonderful.

    Emergency Restoration Team - damagerestoration - Updated August 2026

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