The customer service is terrible. I made an appointment twice on line. The first time was texted to…read moremake an appointment for the next week. Made a second appointment, arrived and was told they could not service my car that day. There was no apology or promise to work me into the schedule. Was told I should have called to verify the on line appointment. Why have an on line booking if you have to call as well. The person at the desk had no customer service skills and was actually combative. Never coming back here again ever!

Cassels Garage is truly an honest business. As a young female taking my car in, they always were…read morevery honest and didn't try to over charge me like other garages I've been to in the past. They also quoted me lower compared to all the other garages in the area. I will forever be a lifelong customer!

Great people that helped me get my hood opened as it was stuck closed! Told me to come right bye…read moreand went out of there way just to help me!

They charged me to replace a part. They never touched the car. Same old part, same old issues…read more Dishonest crooks !

So, in my last review yes, I had issues with them for how things went from good to bad. Today I…read morewent for an oil change which was done in a timely manner and even washed my car. So, this is a step forward in doing business with them again

Took my car in for an oil change on 09/26/2025 since they had a special deal going on. Then tried…read moreto sell me on $600+ worth of stuff.(appreciate the hustle) but no thanks. After getting the oil change and got home my check engine light turned on and has stayed on plus having weird hiccups with my car. So I go back in a few days later and see what they can do. An hour later they tell me it's gonna cost me $200 to run some checks. And that's probably before they figure out a solution. I don't recommend going here. Definitely a cash grab place You're more then likely gonna have to keep going back cause the issues they keep giving

I was referred to this place by David at Carter's Garage. My car was shaking at 60 mph. I took it…read moreto them for repair. They found a screw in one of my tires. They fixed both of my problems in a timely manner for a reasonable price. I highly recommend them. Thank you, Satisfied Customer

Absolutely amazing work repairing my tire. I have a 7 year old tire that's in amazing shape and…read moremost corporate places wouldn't fix because it's "over five years old". Glenn's took my keys no questions asked and fixed the tire without issue. Super cheap too only 30$! What a steal!

This is coming from a women . I put full trust in rob and his shop. I started big with my engine…read morenow that I have recovered from that rob is doing some dashboard lights for me and it's first oil change since he put the engine in . The other day my car just stopped starting for no apparent reason . I had it towed to rob and he figured it out ( and stated he has never come across this problem before ) for me and fixed the problem and was beyond fare with his cost . It is hard to put your trust into a stranger but I want to reassure you that you are in very good hands with Rob ! Thank you once again for taking care of me and not taking advantage of a women . If I could rate you with 10 stars I would ! Thank you for your honesty .

The owner Rob is amazing , I was recommended by actually two separate buddy's of mine, because I…read morewas worried about finding someone to give me an honest opinion about what was wrong with my truck, he got it fixed within 20 mins and I even tried to over pay him for the job because I was so please about the price, which he wouldn't even take. I was so impressed with him, because I have been taken advantage of so many times in the past, that I took my truck back to him to get the AC Serviced, which again he was honest and great with the pricing. If you are looking for a honest and trustworthy job on your vehicle, check out 321 Racing and Machine Shop! Damon Callaway

Best shop in the area! Did a great job on my brakes for a solid price. Have went to Mike for…read moreeverything from tires to brakes to batteries to other maintenance items. Anytime people have car issues (or maintenance), I point them to Mike!

Mike's is awesome!! I had a tire leak that I've been trying to troubleshoot for month. I took it to…read moreMike's and explained my problem. He took me right away and had the tire off like a NASCAR pit crew. He put the tire on the machine and couldn't find anything. Then he took the tire off and inspected the inside. He still couldn't find anything but he said that there was corrosion on the rim. He proceeded to wirebrush the entire rim on both sides. When he was done he put it all back together, and reinstalled it. I don't think I was there more than 20 minutes. After all that he only charged me $20. The best part? The tire hasn't lost any air since. Thanks guys!

I got stranded when Hyundai sonata would not start and tow truck suggested Solotech. Riley called…read morethe next morning letting me know it was a known problem by Hyundai and that he called dealership and verified that it would be a warranty covered repair! they didn't even charge me for diagnostic. That is a honest mechanic shop!

Had an issue with brakes and rotors that was installed by Solotech. Had warranty on them and Eric…read moretook me in for an appt, replace brakes and rotors and have no issues any more. Love how they are very attentive to your needs. Will come back again.

I'm now a regular!…read more Fair, thorough, professional, and great to deal with. The vehicle inspection and accompanying report are yhe cherry on top.

Customer service was attentive and professional. The space was clean with a calm atmosphere around…read more0900, which made the visit easy and comfortable. A couple of times it felt like the service tech was suggesting additional services, but they were respectful when I politely declined. Overall a smooth experience, and I would visit again with my BMW 430i.