Phones answered promptly with a friendly voice! Very accommodating.. every Vet and tech I've…read moreencountered takes time to listen and are very caring towards my dogs.

I was SO satisfied after my first time visiting this vet for my cat who was struggling with matted…read morefur on his back. (He is a long haired black cat that I can usually brush to get his mats out, but this time was different). Keiley at the front desk who I spoke to about this issue to book an appointment was the absolute best! She gave me all the information I needed, plus more! Before even going into this vet, I already had a mind at ease knowing he'd be well taken care of just from my interaction with Keiley over the phone. Once getting there, Dr. Ashley, was incredible with my cat. Making him feel comfortable and making me more calm as well! Dr. Ashley was phenomenal, caring and kind. I will be changing vets to make this one my primary vet clinic after today's experience. Thank you Huntley veterinary hospital!

Heartland has actually taken care of my parents' cats through the years. They have always provided…read morestellar service. Now that I have moved in with my parents to care for them, my cat Spock is a new patient here. It's so nice to just bring my pet to a vet without having to wonder whether or not my cat is in good hands. Out in Woodstock, there's a level of care that you just don't receive in a bigger city like Chicago. That's not to say your pet isn't in good hands in a bustling city. There's just less of a rush, no traffic, easy parking, and definitely more personable care. I feel like the staff will remember me the next time I bring my cat in. Thank you!

Best veterinarian clinic we have ever used. Dr. Shannon is so kind and caring with our animals, as…read moreare ALL the other staff there. Their prices are very reasonable, unlike some other vets in the area. We take our Chihuahua, and two cats there yearly. We absolutely will continue to use heartland! They do an amazing job!!!! And most importantly, they CARE. They treat our animals how we do, like FAMILY!

We have been using Woodstock Animal Hospital for awhile. Dr Sinott was incredible, but she recently…read moreretired. Her replacement Dr Rehe, as far as we are concerned, has carried the expectations and services EXTREMELY well in our book! Recently we needed to have our puppies growth removed. Dr Rehe, was "OUTSTANDING", not just with what she did for our puppy, but her demeanor and advise. Both her, and all her nurses / helpers..are all "GREAT PEOPLE" in our book! Thank you for everything you did to help our Max! God bless.

if I could I would have given a negative star review we took…read morea very happy healthy 5 year old boxer for his yearly immunizations he returned yelping every time he moved his leg. he can no longer jump up on his perch without a horrid yelp and at night he pants continually. we were told he probably hurt himself getting into our car. really. do t think so. his inoculations in his shoulder have damaged him e pain that has not stopped but the vet said it's our fault but they MIGHT have hit a nerve and acted like it was no big deal this has been going on now for two weeks she hurt my dog and takes no responsibility

I began going to Randall Road Animal Hospital back in 2014 when I got my 7 month old lab, Jake…read more.. I regret every stepping foot into this place and putting my trust in them- I recently found out my dog has chronic pancreatitis after going to Bowes Animal Hospital because Randall Road was either closed since it was a Monday when I needed to bring my pet in or they were booked when I needed them most. I've had bloodwork done on Jake routinely when he became a senior- everytime Randall Road Animal Hospital would call me with the results, they would say his liapse is high, quit feeding him table scraps, tho we don't feed him table scraps.. and failed to do further testing to find out what was REALLY going on-I took him to Bowes Animal Hospital, repeated blood work as his liver enzymes were elevated- Bowes recommended further testing as his liapse was high and so was his liver enzymes, which indicates inflammation somewhere.. well, after five years of elevated blood work at Randall road, he was diagnosed tonight with chronic pancreatitis- Not only did we find out he has pancreatitis- he also has cancer. I was told by Randall Road a lump on his ankle was probably a fatty cyst- further testing was done once again at Bowes after Dr said that's not a fatty cyst- came back as soft tissue sarcoma- removal for this can't be done until pancreatitis is treated if it's able to be treated. Lastly, my dog also suffers from laryngeal paralysis- I took it upon myself to research meds to give him to calm him down as excitement causes laryngeal paralysis to get worse... medication Randall Road recommended for arthritis- liberala, found out after doing my OWN research doesn't interact well with dogs that have laryngeal paralysis, so I recommended he be switched. I am so disappointed and most of all let my pup down... please think twice before choosing this place to be your place to take your babies too- I put my trust into this place and was let down not once but three times and have a pup who suffered from it

Amazing Vet office that has treated my dogs like family since the first day i have brought them in…read moreas Puppies. The staff here is amazing and have gone above and beyond answering my questions when my one dog was experiencing stomach issues in his youth. This will be the only vet office i every use for my furry family members. Also after reading some of the other reviews i just want to say i have delt with the office manager Lisa many times and not only is she always a pleasure to speak with in my experience she is also extremely knowledgeable and sweet!

Dr Jacobson is a wonderful caring vet. He is calm and conservative. I love his bedside manner.read more

Good, competent vet with positive vibes and rarest, amongst the current population of questionable…read moreplaces in the industry, a good value.

I brought Charlie in because he was lethargic and not himself...... Dr Hamid diagnosed him with…read moresevere pancreatitis, diabetes, and high cholesterol. At that point, he should've told me that this was critical but he didn't. $1600 later, he sent him home with five meds insulin, & IV fluids.... He started going downhill almost immediately and every time I called them and told them literally I think Charlie is dying they acted like I was over exaggerating ....The instructions I got from them was sometimes it takes awhile - give him a teaspoon of food or give him fluids....After he died, I was told by the vet that if my husband hadn't been there, they would've been more honest about his condition. So because of that, my dog died a horrible death a little over a week later. I will never forgive them and I will never bring another animal to them.....

Every time I call I am able to get an appointment same day or next day. Everyone there is so kind…read moreand really seem to love taking care of animals. Any questions I have are met with understanding and clear answers. I have brought 4 of my dogs here and will continue to do so. I have called around for pricing and Dr. Hamid always is right on point.

First, I would like to say how much I truly appreciate entire clinic. Every visit has been a…read more positive experience. The veterinarians are knowledgeable, attentive, and caring, and the entire staff--front desk, veterinary assistants, and technicians--are always kind, welcoming, and professional. The atmosphere is consistently calm and friendly, which really helps my dogs feel at ease. The facility itself is also very clean and well-maintained, which I value greatly. I would also love to highlight groomer, Daniel. He is honestly the best groomer I've ever had. Not only do my dogs look absolutely beautiful after grooming, but what matters even more to me is how they feel. They come back happy, relaxed, and not stressed at all. That speaks volumes about the way he handles and cares for them. Thank you for creating such a wonderful place for both pets and their owners. It truly makes a difference. Jolanta Schubert

I realized I haven't updated my review since they changed locations. This is still where we bring…read moreall our pets. Unfortunately for us, Dr. Washington only does the dental program now, but she's an amazing vet and I trust them. When our cat had to go in for a repair in his canine, they realized he had a number of teeth that needed to come out in the back that never would have been noticed otherwise and called to discuss out options. We've now got cats treated for hyperthyroidism, osteoarthritis, FLUTD all going to this vet. The front desk staff are amazing (Patti and Maureen are amazing and always so bright and cheerful!), and when they make a mistake (filling a med with the liquid version out cat won't take), they make it right. We now see Dr. Williams, and she's incredibly kind and makes sure to explain any and all issues we have, as well as answer any questions. We always leave feeling confident our pets are receiving the best care. Honestly? The only downside is the high ceilings of the new building can allow for barking echoes inside that didn't exist in the other building. Worse for the staff than anyone else, and the only bad thing I have to say.

The staff at the animal Hospital of Woodstock are not only immaculate but also incredibly…read moreknowledgeable. However, Dr. Emma is one of the best veterinarians I have ever come across. Her communication and people skills along with intense knowledge of both large and small animal types makes her perfect.

Used to be great. Our pets have gone there nearly 10 years. The two vets who owned it retired,…read moreothers left and office staff left. Bruised our dog when expressing anal glands. Our dog used to be happy to go and excited to see everyone, not afraid. Now the dog is scared to go and afraid of the employees when they come to get the dog but we are not sure why. This group had stopped letting owners in the exam room during covid and it carried on a very long time so who knows what went on in the room. They have also gone woke and have a "gender-neutral" bathroom sign on the door which is totally unnecessary as it is a one person bathroom. A single person bathroom already indicates male or female, the only two biological sexes. Everything else is just made up nonsense used for virtue signaling and narcissistic attention grabs. Believe it or not, your biological sex plays a very important role in healthcare, athletics and psychology. Stop playing into this garbage.