I was there recently and I was recommended Librela from this establishment, and they said it would…read morebe safe for my dog. Within a day or so he was disoriented, not reacting well, had trouble moving around, and at many times just not move at all just staring at a wall. It's been less than 2 weeks and he passed away, :( my friend was older but his health declined super quickly immediately after taking a shot they deemed to be safe for my dog. I should have researched it before I accepted them giving him this shot. But I was trusting my Vet, and my dog trusted me. And now he is gone

Dr. Blondin has been so great caring for and treating our new puppy Layla. She's very professional,…read morekind, and understanding. Above all else it seems like she really cares for her animal patients and their families. Very happy with her and the staff here, definitely would recommend them to anyone looking for a great a vet.

I have been taking my dog to Dr Shipley for over 4 years. She is amazing and the rest of the staff…read moreis super friendly. I can tell they love these animals like their own.

Dr. Phillips was amazing, kind and extremely patient with my cats, Ray the tech was an absolute…read morepleasure to speak to and also extremely kind. however, I would strongly encourage rethinking the staffing choices for the front desk. Tessa the receptionist was not only rude and condescending but she was also extremely unhelpful. My first appointment ended with needing medication given to my cats. When I went to go pick it up, she slammed it on the counter and glared at me. I asked if I could get some instructions from a tech on how to administer the meds (I'm a first time cat owner) and she rolled her eyes and said "you can call the office" while I was already standing there in person. I gave her the benefit of the doubt and assumed maybe it was just a bad day, then I returned today and was treated even more disrespectfully from the minute I walked in the door. I wish I could say that this was a pleasant experience but the person at the front desk absolutely ruined the quality of care from both the tech and the doctor. disappointing, do better.

Took my dog there for first time about a week ago. Everything was explained well and concerns…read moreaddressed logically. Overall just a good experience. They called a few days later to see how things were going too. The offices are modern and clean.

I Brought my sweet girl here for the first time since moving from Chicago a few months ago. We were…read morereferred by a local family member. Our experience at first was pleasant everyone was super nice and excited to meet us. When meeting the tech, My dog did display that she was nervous and scared but eventually was taking treats and displaying her normal behavior with the vet tech. What i didn't particularly agree or appreciate was the method used to give her the Rabies shot: They asked me to stand outside of the room in the doorway and the vet tech held her down while the vet came from behind her with a towel and covered her completely & held her down while the shot was administered. That was kind of scary for me, I could only imagine her in that moment. My dog is a Black Lab mix and 41lbs. Not a mean bone in her body, she didn't show teeth, she was afraid. I didn't feel like this method helped with her fear at all nor was this method explained to me in depth prior. I was just told to stand at the doorway. I was surprised by that method and this sadly left a bad taste so we will not be returning. It was the end of the day, the vet herself seemed short and maybe had a hard day. I get it. I'm sure they felt that i wasn't pleased by the time we left. I got a follow up call after our appointment however, like most Adult's, I was working and couldn't answer. I am leaving this review to be transparent to any new patients looking locally not to bad mouth the business at all. If the communication is that good after our visit, methods used to like the one performed on my dog should be explained thoroughly prior to doing them. This is not my first vet visit and not my first dog, never have I seen this method used on a non-confrontational dog it's disappointing that we will not be a good fit since we are local.

There truly are not enough words to express how grateful I am for Dr. Deb and her incredible team…read more From the moment you walk through the doors, you can feel the genuine love and compassion that Dr. Deb has for every single animal and family she helps. She doesn't just treat the pets -- she treats them like they are her own, and that kind of heart is something incredibly rare and special. Dr. Deb has such a beautiful, gentle, and reassuring way about her that immediately puts you and your pet at ease, even during the most stressful or emotional situations. You can tell this isn't just a job to her -- it is truly her passion and her calling. The level of care, patience, and kindness she shows means absolutely everything when you are trusting someone with a member of your family. She is also incredibly thoughtful when it comes to finding effective care plans that are realistic and manageable with a tighter budget, which is something I am deeply thankful for. The entire team at the clinic reflects the same compassion and dedication that Dr. Deb shows every day. The techs are incredibly kind, gentle, and knowledgeable, and the other veterinarians I have worked with have been just as caring and thorough. It speaks volumes about the culture and standard of care Dr. Deb has built within her clinic. Every interaction feels genuine, supportive, and comforting. Finding a veterinary clinic where you feel completely safe, heard, and supported is priceless, and that is exactly what Dr. Deb and her team provide. I am endlessly thankful for the love and care they have shown, and I would recommend them to absolutely anyone who wants their pets treated with the same love and dedication that I have received.

Pet Vet is absolutely great! I had to put my dog down and just had back surgery and things kind of…read morehappened quickly but at the end of the day, they came over and took care of my Tess and she passed peacefully! This is such a great service I cant thank them enough for helping me through this ruff decision. Shawn E. Yates

We have been with this hospital since 2019 and have had a variety of experiences but it all…read morecompletely depends on the vet that you are with. Every single appointment we have had with Dr. Gilham has been truly awful, she does not read our pets history, has misdiagnosed her, claimed she had visible cancer masses then immediately tested her (surprise, they weren't cancerous) and pushed medications that our dog was allergic to that she previously prescribed. However, the appointments we have had with Dr. Stone have been truly incredible. She will get on the floor with your dog and shower them with love and attention and takes all of your concerns into consideration. She is truly amazing and I adore the care she gives to our animals. Dr. Lexi Meverden is newer to us but has been truly amazing as well. I cannot say enough good things about her or Dr. Gilbertson.

They simply do not care about the pets and it's simply all about the $$ especially with the new…read morebuilding. Had two 12 MONTH scripts written JUST 3 months ago for my two furry animals for heartworm meds . Went to fill the heartworm medicine and Red Barn DECLINED BOTH simply because ONLY ONE of them was due for heartworm test next month????? Just had them in on Feb. 27th for wellness exams and shots. Brought TWO fecal samples. Why didn't they test then like every other vet? The answer is because this way they could force us in again and their prices have increased. I didn't even realize they weren't done. WHY DID I GET TWO 12 MTH. SCRIPTS FOR INTERCEPTOR if they weren't done??? Who the heck do they think they are canceling BOTH scripts when only one dog is due? Who does that? This office "manager" and front office girls could give a crap about the pets. What were they going to do I was going to bring my one dog in and then they suddenly would give me two prescriptions one for each dog or were they going to force me to bring both in? I wouldn't go back to this place if you paid me in 10 months from April 2023 to February 2024 I spent over $3,800 with them. They should get rid of these women who could give a darn about the pets and get vet techs for the front office like all the other vets do. They're cheaper, less freaking attitude, and they love animals. This so-called office manager didn't comply when I requested the doctor call me and I could think of quite a few different ways she could handle this so much better which would have stayed within the guidelines of Red Barn but most importantly would have kept my pets heartworm medicine!!!!!! FOLLOW UP NOW 5 DAYS LATER I just went on to take screenshots of my 12-month prescriptions and I see that they just issued one month for both dogs without calling me because they saw one of the reviews I left and this way they could write that they do care about the animals. What a joke!!! How the heck was I supposed to know the scripts were even there. They're just trying to cover their butts. Be careful if you go here honestly find a different vet there's so many good ones out there I simply went to them because they were conveniently close which was a big big mistake. The nickel dime you to death. Make sure when you bring in fecal samples they do something with them. Also, just talked to Covetrus and they were told that both of my dogs were due for heartworm testing which is a blatant lie.

Before moving out to the Algonquin area in 2002, we used to take our birds to Dr. Sakas at Niles…read moreAnimal Hospital, so we were spoiled with state of the art, excellent avian healthcare. Little did we know that we had another great avian specialist right in our new backyard! Dr. Durante and his staff at Algonquin Animal Clinic are wonderful and have taken very good care of my family's pet birds. Most recently our new baby green cheek conure escaped from her cage and got into trouble (and somehow dislocated/tore her lower beak!) Dr. Durante, Leslie and Becca provided great care for our baby bird and provided good advice on how to care for our newly "special needs" bird. Colada is OK now and seems none the worse for wear, but will need periodic beak trimmings--by Dr. Durante, of course!

website says they open at 7:30 door say 9 and it's after 9 and still not open. I'm not going to…read moretrust a vet to be responsible for my pet when they can't even be responsible running their own business. No sign on the door.

I had to say goodbye to my sweet girl sept 10th from cancer.My regular vet couldn't fit in the…read moreappointment, but they ACC did. I have to say I am thankful they did because the genuine kindness we were shown and how much care they gave my girl was amazing! The vet techs Dr. Nicole I can never thank them enough. It is now the reason they are my vets from here on out!! I will never ever go anywhere else. They didn't know us but loved us like we were family! I can't wait to see y'all on much happier terms. I can never thank you enough ! Forever and ever grateful , The Bland Family

Dr. Nicole is very patient, knowledgeable, and cares about her animals. I had to take my dog to a…read moreveterinarian hospital as ACC didn't do the surgery my dog needed. Dr. Nicole called me after she would get the reports from the hospital to see how things were going from my point of view. I recommend Dr. Nicole and the ACC for your pet's needs.

If the male with facial hair that sits at the front desk ignores me again when I walk in to spend…read morehundreds of dollars in treatment services, I guarantee you I will take all 4 pets elsewhere. This is the third time he chose to not greet me when entering the clinic, even though he is the only one sitting there. If you don't like customers or have prejudice issues, work in a warehouse somewhere. Rude! He turned a 5 star review from 11 months ago into a 3 star review today. In a couple of weeks I am expecting a $600 bill for further treatment just for one pet, so we'll see how that goes. Not to mention two other pets that will be due soon for checkups.

Initially, they were fine. I liked our vet, Dr. Carmicheal. He was warm and comassioinate. He…read morewas knowledgeable and reasonable. Over the years we were there (about 7), some changes took 9lace there that changed the "down-to-earth" feel of the 9lace that we so liked. It felt like all of a sudden the "care club" became something we felt sold on and it was quite an investment. I s9ent around $3k for 3 9ets.

Amazing doctor and his staffs. Very friendly and knowledgeable.Help us with our 2doogies, x-ray and…read moreblood drawn.Highly recommended

I brought Charlie in because he was lethargic and not himself...... Dr Hamid diagnosed him with…read moresevere pancreatitis, diabetes, and high cholesterol. At that point, he should've told me that this was critical but he didn't. $1600 later, he sent him home with five meds insulin, & IV fluids.... He started going downhill almost immediately and every time I called them and told them literally I think Charlie is dying they acted like I was over exaggerating ....The instructions I got from them was sometimes it takes awhile - give him a teaspoon of food or give him fluids....After he died, I was told by the vet that if my husband hadn't been there, they would've been more honest about his condition. So because of that, my dog died a horrible death a little over a week later. I will never forgive them and I will never bring another animal to them.....

I don't write reviews often but after reading Lisa L's. review I had to reply…read more In regards to Lisa's post. The people who work here are friendly and very polite. As for your daughts claims that the "staff in back were laughing at here" I highly doubt that was the case. It is more likely that someone in back was laughing about something unrelated and your daughter just attributed it to them laughing at here. I say this because you always hear laughter in this office so unless they laugh at every customer I'm going to be your daughter was being overly sensitive. As for them supposedly not trimming the nails and then charging for a checkup. Did you ever consider that mistakes happen and that had your daughter brought it to the staffs attention that she didn't ask for these services that they would have fixed the issue for her? It sounds like your daughter was quick to take offense and instead of resolving the issue with the staff, like an adult, decided to come here to lash out online. On a separate note I have been going to this vet for 12+ years. I've taken all of our family pets there and have always had excellent service. The pets don't leave stressed out. The staff is attentive and helpful and Dr. Tom is a wonderful person to work with. Last time I was in I had to get two 1 year supplies of heartworm meds. They let me know that the manufacturer had raised their prices but that since they had bought a ton of stock beforehand their customers got to enjoy the old lower price! They didn't have to do that. They could have bought low priced stock and sold it at the new price but they don't do that because they look out for their customers and their pets. Don't let Lisa's retalitory review turn you off. This is a great veterinary clinic and you will receive excellent service.

Both my pets come here for check ups, vaccines and nail trimmings, but had to leave my cat once for…read morea few days because he got sick and they took amazing care of him. The vets and staff are amazing! They are really caring and definitely will go the extra mile!