This is a very clean and well organized store with friendly staff and a an abundance of choices for…read morePets - Food, treats, supplements, toys - anything you need for your pets. I like shopping here for the Pet supplies I need for my dog.

I came here with my little one to get crickets for a little toad we found in our yard a few weeks…read moreago. My wife asked me to get 120 crickets, which seemed like overkill. To my surprise, 120 is just enough to feed a toad for 2 weeks. Here, the small crickets are $0.09 each if you get over 60, we walked out spending just under $12. Not bad. Regarding the staff, only positivity and smiles coming from these employees. We were there close to closing time so we saw some cleaning and closing tasks being taken care of professionally. They have some lizards, snakes, amphibians, birds, gerbils, and fish, and plenty of food and accessories that you need for your pets. I'll be back for more crickets in 2 weeks... and I'm thinking about getting the boa constrictor they have in stock!

I took our daughter's dog Kira here for a nail Trump and buffing. The grooming staff did a great…read morejob and they were very pleasant. I work during the day so getting her to a pet place is usually only possible on the weekends. I visited on a Saturday which was great. Also, the PetCo in Dundee doesn't take walk-in's for nail trimming/buffing - the Algonquin location does. This will be our new PetCo home store because a walk-in nail trim service means no more listening to dog nails click on the floor while I wait for an appointment. I definitely recommend this location.

Store was clean. Staff was nice. They have the dry dog food my puppy likes (wellness).read more

This store is great, and has great employees! I have never had a bad experience here from the…read morecashiers to the groomers, everyone has been helpful, knowledgeable, and friendly. Petco used to be my "go to" pet store since it was closer. They were out of Canidae dog food for a few weeks. That's when I started going to this store. That was years ago. We buy all our dogs supplements, treats, food and toys here. Their groomers do an excellent job also!

You have to shop the Pet Supplies Plus store in Crystal Lake. They have everything for your pets!…read moreThe people are friendly and knowledgeable. We won't shop anywhere else!

Friendly and knowledgeable staff. Check Great selection of…read morelivestock. Check Staff using a Finding Nemo reference. Check Helped immensely with my pending saltwater tank. Check Awesome place we will be back.

This is a great business, I'm always treated like family every time I walk into this store. The…read moreowner and his daughter are the real deal and they know their stuff.

We used the pet sitting service. Petra was so great with my kitties! She is an animal lover and…read moreeven tolerated my frisky kitten attacking her feet the first time they met! I loved that she wrote notes each visit. I will definitely be using their service again!

This store is fantastic. The staff and ownership here is very enthusiastic and eager to share their…read moreknowledge. They've got everything you'll need from species specific birdseed to houses and other accessories. On this trip we left with a new feeder + feed and some high quality suet. Definitely five stars for Flying Friends.

I moved from a high rise in the City of Chicago, out here to "the country". one thing I missed in…read morethe city were various types of birds. I wanted a bird feeder, but wasn't sure what type of setup I needed, so I contacted a local birder who recommended Flying Friends. Eric at Flying Friends recommended a setup and various types of feeds. He assured me that the birds would show up and told me what species to expect. Sure enough, after a week or so, I started getting visitors. We have had lots of house sparrows, house finches, black capped chickadees, red-breasted nuthatches, and an occasional woodpecker. I'm glad I went to Flying Friends. Eric is very knowledgeable and helpful. If I had not gone there, it would have been hit or miss.

Every time we bring out cat here for boarding, our guy is very happy and not stressed at all. You…read morecan tell they actually like the animals and genuinely care about their well being. I appreciate what they do and will always bring our cat here when we need to do boarding!

Nestled between Home Depot and Ollie's, PetSmart store, grooming, pet hotel, camps and certified…read moretraining is here! Fun browsing, learning and shopping. It did not disappoint. Thank you!!

Just purchased some mystery snails in a variety of colors and sizes. Great set up super friendly…read moreand knowledgeable! I will be coming back soon to purchase some shrimp!

What an awesome pet shop!…read more My wife and daughter came in here to look around and ended up falling in love with the idea of owning a Linney Parakeet. There was a new group of hatchlings that were being nurtured until ready for going to a new home. Kennedy was a standout at B&B! She knew everything about the linney breed and help assure my wife that caring for the bird would be within our capabilities as new bird owners. The purchase process, take home process, and the regular check-ins have been filled with excellent customer service. Everyone in the store is willing to help and answer questions. I also really love the frog room and though I didn't open any of the drawers (you're not supposed to without help), I realized last time that they have a ton of snakes that are just not on display. There is so much to see here and friendly and knowledgeable staff, so if you're looking for something other than a cat or dog, this is the place for you!

I unfortunately was gifted a juvenile lepord gecko from a big chain pet store on December 5th 2025…read more He got sick at the beginning of January and I stopped in Birds and Beasts for emergency food. I was in tears asking for help and the man who helped me was very kind and helpful. I went in the following weekend and I showed him a picture of my gecko and he again was very helpful. I had planned on taking Jasper the the vet on Friday February 6th but he passed away on the 4th. I had him one day she of two months. When I am ready I will get my new gecko and all my feeders from Birds and Beasts! Thank you Dan for all your help and knowledge. Fare The Well Jasper I'll miss you little man