The staff was excellent. They were very helpful and housekeeping showed every day. The location was…read moreperfect, next to the commissary and MEX. Breakfast was provided every morning in the lobby area.

I know this a targeted review because of the fact the Inns is only available to those with official…read morebusiness or family members, but I still want to plug it as a nice option. I stayed 4 nights for work. Check in is at 3 and checkout 11am. There is hot breakfast included each morning. Options equivalent to Hampton Inn. There is an elevator to get to the second level if you have heavy bags. Cleaning services came in daily and refreshed the coffee pods and towels. They had available shampoo, conditioner, body wash, and a hair dryer. The desk space was comfortable enough to set up my laptop and do some work in the room. For $99/night, it was hard to beat for the price!

Customer service from all staff members was exceptional. Facilities were very nice, common areas…read morewell kept, we were able to grill on well maintained gas grills. family ate on the patio at tables and chairs provided. pool was very nice with plenty of towels provided. breakfast foods were very good, we all enjoyed our stay

Son and I loved our stay ,staff was very helpful and respectful only reason it ain't 5 stars and…read moreit wasn't anything that could be helped is water was cut off almost 1 whole day out of the 5 we stayed other than that top shelf ,will be staying here again next year when we come

This was an excellent hotel. The price was reasonable, the room had everything you'd expect,…read morecheck-in and check-out were both a breeze, and the location was about as close to the Marine base as you could get without actually being on it. Plus, there were many, many restaurants and shops nearby. The included breakfast each day had some version of cooked eggs, potatoes, and a meat of some kind. Plus waffles, oatmeal, bagels, toast, cereal, and even hard-boiled eggs. One of the things I especially liked was the "round the clock" coffee availability. However, for the Starbucks aficionado, there's one right across the Highway. I wanted to especially thank the woman that cleaned our room for doing such an excellent job. Elizabeth, you ARE appreciated!

The staff was very friendly, room was clean, however the pool was extremely dirty and they had no…read moreumbrellas to sit under

Very accommodating. Friendly staff, clean rooms and great breakfast. Enjoyed the room. We had two…read moredouble queens and a sofabed in each room. We had two rooms. Cassandra

Wonderful hotel with a super friendly and attentive staff! Beds were comfortable and the room was…read moreclean and fresh. Highly recommended for families!!!

The Courtyard in Jacksonville was conveniently located and had higher reviews than my alternatives,…read morebut the stay was a bit of a mixed bag. On the positive side, the hotel has great amenities: a large fitness room with a variety of equipment, a nice pool area for warmer weather, EV chargers, and guest laundry. The Wi-Fi and cable were fine, and the service at the Bistro for breakfast was very friendly and helpful. However, my room was disappointing for a renovated hotel. There was paint on the door handle, a missing section in a wall corner, and surprising mold in the bathroom. I was also unsure whether the towels above the toilet were fresh or had been left by a previous guest. Who puts towels above a toilet anyway? Most frustratingly, the curtain track was broken and wouldn't close completely, letting the light in all night, so I didn't sleep well. Even the refrigerator was an issue, as it froze the salad I brought back for breakfast. Once it sat out, it was okay, though, and maybe it actually kept it fresher, but it was still unexpected. While the amenities and Bistro staff were great, the lack of attention to detail in the room's maintenance and housekeeping was a letdown.

Location, location, location. Had an excellent stay here and the staff was excellent. The room was…read moreclean, newly renovated, and I really liked the artwork in my room and the view. I need one of those beds but I'm sure they're above my price point. I slept better there than I do at home.

Me and my family of 3 finally make it here to Jacksonville NC, at 3:10am after making a reservation…read moreweeks ago. We show up and they say "sorry our system cannot reboot from 3:00-4:30am. You'll have to wait" My whole family has to wait in the car for an hour and a half just for that? Couldn't even get us a room? Terrible, terrible, terrible.

I went to check in at this hotel and I found out that they had selected a second floor room for me…read more This hotel has no elevators so it's not a good hotel for anybody that's disabled. What really got me was we checked in and she told me that they had 24 hour cancellation but I told her I cannot go upstairs so they said that they would charge me for tonight here I am disabled ,and give me a refund for tomorrow. The person at the desk her name is Kate. She seemed like she didn't really care I strongly would not recommend this hotel for anybody that's disabled or if you decide to go here call them and make sure they give you a first floor. I was strongly disappointed. I just joined this hotel. A friend of mine said it was a good hotel and this is my first impression. I called guest relations to see if they could find a resolution for my issue and very convenient. They told me that they could not get anybody at the hotel to answer the phone.

Disappointing. That's really the best word I can come up with. I've stayed in several hotels in…read moreJacksonville, some for as little as $55/night, and got a nice room (albeit in an extended stay hotel). So when this place was listed at $75/night I thought that by comparison to the others where I've stayed, this MUST be nice, right? WRONG. The overall feel is that the place is old and the owner doesn't want to invest in upgrading it. The young man who checked me in at the desk was awesome, very friendly and helpful. But once I reached my floor, it was all downhill. The entire floor smelled strongly of bleach, as if they'd just cleaned up a large spill of some kind, and there are bleach stains all over the carpet. The carpet is old and ratty, almost threadbare in some places. And the shower.....well, just take a look at my picture for more info on that. I didn't take a shower here, I just washed off at the sink and went on to my next destination. The bed was comfortable, so that and the friendly staff are the only reason they didn't just get one star. But they seriously need to do something about that smell, the nasty shower heads, and reduce their price to compete with others in the area.

Pretty typical. Older hotel they try to keep up with keeping it up to date. Room was clean, beds…read moreok, but it smelled a little musty..probably from the AC unit. Nothing special, but it was a decent night's sleep.

I wouldn't recommend. I had an issue regarding my reservation and it took them two weeks ( and…read moremultiple attempts) for them to get back to me.

Super limpio, cerca de todas las tiendas, restaurante y pet friendly sin pagar extra…read more Cuartos con una pequeña estufita, nevera, micronda. Sumamente comodo y muy conveniente. Ellos te proveen lo que necesitas para la estufita. Muy amigables y muy profesional su servicio.

Wife and I came up with our daughter in law to see our son at Camo Lejeune, he is finishing his MCT…read morewith the Marines. Our daughter in law had already booked a room here weeks ago and we wanted to be near her so we booked here to be close. Normally we stay at a bit higher starred hotel but she couldn't get her money back if she moved (not that they don't offer refund but she didn't opt for the cancellation guarantee). This is an older motel but they are doing some renovations. We checked in 7pm and found the room had a few renovation issues, so we went down to the front desk. Found out they were booked and had no other rooms, so the receptionist called the manager who IMMEDIATELY (Krista and Sheena receptionists) rectified the issues and got us moved to another room. The next room we got was a suite, much bigger, but still in need of renovation. I don't normally do reviews on places during renovations but I wanted to mention the staff. We did have issues with all of our rooms, but the staff is soattentive, professional, and work hard to resolve any issues, so it is very difficult for me to give a bad review on the accommodations. The staff is aware of ongoing renovation issues and the manager is extremely fast about resolving these issues. There are alot of construction workers who use this hotel as a work hub, probably due to the prices and location, and of course the local marines who stay here, probably to get off base for the night. There is a laundry on location. There is a continental breakfast every morning from 6 - 10, which is better than some motels. Fresh coffee all day in the lobby. I give the rooms 2 stars, free breakfast 4 stars, staff 5 stars, manager 5 stars, location 4 stars.

Front desk person very sweet and polite. Check in was awesome…read more My family came to visit from Hawaii and their rooms were filthy, stained towels, bathroom dirty, and bugs. Sheets wasn't cleaned. They went to Walmart and bought some sheets. Water pressure was very low. Never ever will book a room or let my family stay there.