nearly impossible to talk to a human. if you want actual customer service, look elsewhereread more

Awful. Safelite tech would not change my windshield because he didn't want to work in the heat and…read moretold me to lie and say I had to reschedule due to family emergency. Unprofessional. My fleet of work vehicles will never use this service again.

Discount Auto Glass is the worst. Had a broken garage window replaced and they did a very poor…read morejob. The seal around the new glass was loose and when we reported this issue, they promised to send out a worker to take a look and never did. We asked 3 different times over several months and explained that we had water leaking into the garage. Each time they indicated they would follow up but they never did. In the end we tried to fix ourselves & then noticed that the new glass did not fit the frame. There was a gap. Could this company be any worse? Don't think so. Actually, rates no stars.

Customer service and communication between the workers was lacking when I worked with them. I don't…read morerecommend.

They put in window but left glass pcs. all over the front of motorhome. It took over an hour to…read moreclean up by ourselves and they did not seem to care. We should get a big discount but have not heard from anyone since Jim called them...we have told our insurance agent...we will never go back to them because they do not take care of their customers!!!! Jim Gavin

Excellent service, communication was timely and informative. Completed the windshield install…read moresooner than expected and the whole transaction was easy-peasy!

We have a cracked windshield we've been trying to get replaced for three months. Called back in…read moreApril, was told they ordered the windshield. Didn't hear anything for a couple weeks. Called them back, was told that the one they ordered arrived broken so they ordered another one. Not even a phone call to let us know there was going to be a delay. Every time communication happened, we initiated it. We've called three times since to get the status on a new windshield. Every time we spoke with a man named Ben. It's now June 26th. Nothing, nadda, zip. I hope the owner(s) read this review. They should know they are losing business off poor customer service.

These people were great to work with! Very professional and communicative. I will use them again,…read moreif I have other glass replacement needs. I highly recommend! - Kären Lombard

AWESOMENESS! Brandi was very courteous and friendly via phone and in person. I sent them dimensions…read moreof a frame without taking into account about another 1/8" that should have come off. They worked with the original piece of glass and was able to make it work for the frame so I didn't need to have another piece cut. Thank you for getting it done so fast. Highly recommended!

Joe came and fixed an older sliding door for me. This would have cost a significant amount if they…read morecould have even found the part so he saved me a significant amount of money. Great service! Guy Schober

I dropped in with a question about the possibility of sealing a rock chip on my windshield before I…read moreheaded over the pass. They repaired it right on the spot without an appointment and for a SUPER reasonable price - I was more than pleasantly surprised! Everyone I encountered was exceptionally friendly and helpful. I was in and out of the shop in less than 1/2hr. I will definitely take all our glass business there moving forward. I highly recommend this business..... quality work from a professional team.

Had two bad units replaced in my home. Fast and friendly service and they turned out great!read more

Amazing Service, and very quick! Will definitely use them again when I need another windshield.read more

From the owner: Quality Auto glass replacement New locally owned shop…read morespecializing in windshield replacements and repairs & Auto detailing.. Mobile Services available.. Our goal is to offer quality windshield replacement and a all around care for your cars inside and out with a one stop shop flexibility hours of operation that best convenience for you. Offering commercial grade cleaning products for your auto details!