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    All Pro Glass Company

    3.0 (2 reviews)
    Open 8:00 am - 5:00 pm

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    Response time

    1 day

    Response rate

    65%

    Services - All Pro Glass Company

    Auto mirror repair

    Auto mirror replacement

    Auto window replacement

    All Pro Glass Company Photos

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    3 years ago

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    Ask the Community - All Pro Glass Company

    Auto Glass Now

    Auto Glass Now

    2.3
    (57 reviews)

    My advice is to make sure you know what you need ahead of time, and understand your insurance…read morecoverage! That way Misty does not need to get involved and come to your rescue! My windshield cracked on a Saturday morning. I called my insurance (Progressive) immediately, expecting everything to be 100% covered. Well, my plan does not include comprehensive glass coverage as Georgia does not require this (most other states do). I would have to pay my deductible for the windshield, and they would cover the balance. They put me through to glass claims, which is run by Safelite. I was told I had to go in person to a shop to get this fixed as my car is new (2021 Honda), and the safety features had to be recalibrated. Progressive sent the referral to Auto Glass Now, who called within the hour to schedule my appointment. They give you an appointment date, and the time is up to you. The work is completed first come first serve, so you might have to wait a while if there are other cars ahead of you. This is my only gripe here as I spent hours waiting for my car to be done (twice). Thankfully there is a Dunkin Donuts directly across the street with Wi-Fi, so I was able to post up there for a little while. I'm sure Auto Glass Now installed whatever my insurance company referred them to do. There was a very obvious sign at the front desk stating this shop does not do recalibrations. I asked about this, and was advised to go to the dealership for this. They also explained that Safelite disconnects all the safety feature wiring when they do replacements, and Auto Glass Now only dismounts the camera from the windshield, so I might not need the recalibration. (and at the end of the story, it did not need to be recalibrated). The next day, I went to Grainger Honda on Chatham Parkway (see my review on their page if you want to follow my saga along *eyeroll*). They told me the safety features were not going to work because I now had an after market windshield. They gave me a quote for how much the Honda brand windshield and the recalibration would cost (over $1,800!). At this point, I was so distraught and my fiancé took over my situation. Somehow he and Misty worked some kind of magic where Progressive would pay for Auto Glass to replace the new windshield with a Honda brand one. It was ordered immediately and installed on the next business day, with no additional cost to me. I cannot thank Misty enough for being so patient and flexible with my situation! These kinds of car troubles can be really difficult and she made this such a smooth process.

    DO NOT USE THIS COMPANY. I Brought my daughter's car in for replacement of rear glass in a…read morehatchback. They did not even attempt to remove the broken glass in the back and left all the broken glass inside the hatch back frame. When you open and close the hatchback it sounds like a rain stick. I called and spoke with a "district manager" and she said they can't vacuum out the hatch. These guys are terrible.

    All Pro Glass Company - autoglass - Updated August 2026

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