GO HERE!! I could not be more impressed with the work that…read moreOCV did on my car. I was stuck in a hailstorm a few months ago in Gonzales, Texas and there was little pings all over my car. Given that my car was brand new a year ago I was very upset about this fact and so I went around town trying to get estimates and ocv by far was the best of all the auto body shops in Victoria! They worked with me on pricing and everything related to my car. What put their service truly over-the-top however was their friendliness and kindness every time I went in there and their willingness to make conversation. After all of that I paid what was due and I got in my brand-new looking car and they had cleaned it all on the inside and made it look beautiful like it was a brand new car. All of these things combined is what is truly sets them apart from everyone else in Victoria! Go here!

Car was dead when I picked it up. I questioned if something wasn't attached correctly. Felipe…read moreblamed the battery even though I told them Inever had problem before. I bought new battery. it died over weekend. Had to take it somewhere else to get it fixed. still don't have car. The front number sensors werent installed correctly and/or wires crossed creating a draw. The bumper-was given to me not fully attached due to the poor work. Don't go here!

I had noticed one of my foglights was cracked who know from what I guess a rock hit it. So this…read moreplace was nearby so i took it here and at first they couldn't order the right part and it took a while but it wasnt their fault I guess my truck is stolen or something but anyways they finally found the correct part and said they had to replace both and I was like uhhh why ...but I said fine and now I have some really nice lookin foglights! So go here they do good work!

This body shop is a complete scam operation. They lie to insurance companies and even the police…read morejust to squeeze out more money. They do unauthorized work without telling you, then hold your car hostage until you pay for charges you never agreed to. The second you question their shady behavior, the managers explode -- screaming, yelling, and cussing at you like you did something wrong. And try to accuse you of the fraud THEY are committing. This isn't just bad service -- it's fraud, plain and simple. They're running a dishonest, hostile business that preys on customers who trust them. If you value your car, your money, or your peace of mind, stay far away from this place.

Very unprofessional! Lies, yells and cusses at customers! Would definitely not recommend.read more

I recently took my car in and upon picking it up I noticed that things were fixed as they were…read moresupposed to be. I I had rear number replaced and it and it was dome nice but they had to remove the trunk of the car. I took pictures before turning car In there were no scratches on the Inside of the trunk before dropping the car off. Upon picking up the car up the car i now have several scratches on the Inside of the trunks lid which had to be removed for the repairs. Also they replaced the snap wrong ones causing the inner layer to be loose. Also they did not clean up the inner trunk before returning the car. Last but not least the customer service was horrible. He wasn't willing to address any of my concerns related to the Job and the over all consition of the car after repairs. He was rude and disrespectful to me overall as a customer.

There're other auto body shops in town, but this is the best - professional, thorough, and quick…read morewith very reasonable prices. There's not much more to ask from a body shop.

I had a click noise on my 2011 Mitsubishi Outlander Sports, and I took it to a Mecanic shop in…read moreVictoria Tx and they did not find where it was coming from, so I took it to Atzenhoffer Mitsubishi and they found the noise quick, and it was a very dangerous bolt that was coming loose, thank God they found it and fix it. Great place to take your vehicle for repair !!! I highly recommend this place, great service and fast. Thank you Atzenhoffer , and Thank you : Stephanie Johnson !!! Great job , my car feels like New.

Our salesman, Jeff Smith, is absolutely the best. We have purchased 2 vehicles from Atzenhoffer and…read moredealt with Jeff both times. He's an honest, knowledgeable, no bs kind of guy. Before we purchased our first car (2017 Mirage) from Atzenhoffer, I called a different dealership that was advertised as the "volume dealer" in Texas. I asked for the "out the door price" and my vehicle trade-in value. A salesperson called me back and said the used car manager would take an hour to determine the trade in value (it was a 20 year old Saturn), but it would probably be between $250 and $750 which was fine. He said the price of the new car we wanted was "X". I said I'd have to think about it. An hour later a different salesperson called and said he was the previous salesperson's manager and that he could authorize the price of the new Mirage to be "Y". Ugh! I could see where this was going. An hour later yet another person called and said that he was the 2nd caller's boss and could authorize the new car price to be "Z". At this point, I was exhausted thinking about dealing with those people, driving to the city, AND spending an hour with my "good old girl" Saturn on the lift so they could decide what NOT to give me for a trade-in value. I took a chance and called Atzenhoffer. I love driving to Victoria and figured after the fiasco with the "volume leader" place, I would see what they had to say. I called and got Jeff Smith on the phone. At this point my patience was already thin because of the other dealership. I said "I need this car with these features, I have a '97 Saturn to trade-in, and I need an out the door price". He called me back in 15 minutes, had exactly what I wanted, and gave me an out the door price within $100 of what took 3 phone calls to the "volume dealer", (more like bs dealer). He also said they'd give me $500 for my trade. I said "just like that, no hour in the shop?". He said "nope." We drove straight to Atzenhoffer in Victoria after that call. We met with Jeff and took our new car for a test drive. He filled out all of the paperwork quickly, (wonderful penmanship by the way), then took us to see Raymond in Finance. Raymond is extremely knowledgeable about financing vehicles, the best way to go about it, and super fast. By the way, his electronic desk is the coolest thing ever. Give them chance, and you'll see what I mean. We were in and out in no time with the best car buying experience I've ever had. No bs, upfront BEST price, and very friendly. Never once did I feel like Jeff was going to "go see what his boss says about the price". If you need a new car, go see Jeff Smith. Atzenhoffer has many new cars for the same price as many places has used ones so why wouldn't you? I can't say enough that Jeff is the best. We have purchased 2 vehicles so far (the first got totalled by baseball sized hail) and my kids are now 16 and 17. I have no doubt that will be going back to see him. Thanks Jeff!

Very nice people. Locally owned & operated business. They are SUPER HELPFUL. Needed assistance for…read morea painting project and they came thru with paint and advice. And they steered me in the right direction. Thank you Kelly & Cynthia.

Will go out of their way to help you with your paint needs. As a noob to automotive paints and how…read moreto apply, they took their time to explain to me what was needed. Their prices are higher than others but they do have quality material.

That is not a good place to get a paint job or body work. Not well managed and they will lie to youread more

Very disappointed in this shop. Had truck painted and when I picked it up I noticed they did not…read morereplace 2 pcs of top trim that were missing. Took 2 weeks to get that fixed. Then 3 weeks later when I went to wash my truck,I noticed they never reinstalled or gave me 3 pcs of chrome trim that go around wheel well and my bug shield that they remov d to paint truck....Unprofessional.

Have a great sales guy by the name of Lane Henderson. He helped us pick an explorer that was right…read morefor my wife and I. He made us a deal we couldn't refuse. Thank Lane

Mama always said "if you don't have something nice to say..."…read more But be warned, AVOID AT ALL COSTS. After confirming all of our requirements before a 90 minutes drive each way, they strung us along for 7 hours. The car we were interested in made such a horrendous noise we refused to test drive it. They ran my sons credit repeatedly, to the companies that they receive the highest commission rates, instead of the ones he was pre-qualified for. The GM was an arrogant jerk. But everything happens for a reason. The next day my 23 yo son, was approved by his credit union, and took possession of a gorgeous Lexus RX 350. Warning, stay away, they are the reason auto dealers get a bad reputation.