If I could give 0 stars I would, this place is very unprofessional and does not communicate at all!…read moreIf they say they will call you back they never do, I went there to get some tires on Friday, and never even got my tires on and it's the next week. If you think you want to get tires/wheels from here don't.

The Manager Billy was very rude. He wouldn't let me decide what I wanted for my self he kept trying…read moreto give me what he wanted to give me. The other sales representatives where more helpful and the tire tech helped more then the manager did!

We were in a real bind and these guys were a blessing. We were stranded on a holiday weekend and…read morethey came out to change our tire, bringing with them a new tire for our trailer. Their response time was good. I would use them again if nedded.

Great service fast and no tow truck needed he does all service on the stop. No complaintsread more

Very friendly staff. Helpful and aware. Use this place all the time.steadily working.read more

Happy folks, motivated, was able to get my special order tractor tire in a day. Thank you guysread more

5-Star Review - Outstanding Customer Service Recovery by Store Manager Arlin at Discount Tire…read more I want to take a moment to share my recent experience at Discount Tire -- one that began with disappointment and frustration, but ended with a clear reminder of what true customer service looks like and should be. I recently had an issue with a set of 40,000-mile rated tires I purchased which showed unusual wear after only two years of regular driving in town and a few out of town. This wasn't a minor issue; the wear was well beyond what I'd expect under normal conditions, and it raised safety concerns as well as questions about product quality. As a long-time customer, I expected better performance and durability, so naturally, I was concerned and disappointed. Unfortunately, when I first brought this issue to the attention of a service rep, he didn't acknowledge my concerns as he brushed them aside. It was obvious that the problem was being minimized rather than addressed. I felt I was being dismissed because his response felt more like a formality rather than a genuine attempt to investigate or assist. I was looking for a fair assessment of what had gone wrong and what could be done, so that initial interaction left me feeling overlooked and disappointed. That experience left a bad taste and made me question the level of support I could expect as a customer. Well that question was answered, and my perception changed when Discount Tire Store Manager Arlin got involved. Right from the beginning, the tone of the conversation between Arlin and I shifted entirely. Arlin took the time to personally review the situation. He listened carefully to my concerns and what I experienced without interruption. Arlin inspected the tires thoroughly, reviewed my tire maintenance history, gathered all relevant information and went to work. What stood out between the previous interaction from this was Arlin's genuine intent to understand the issue and do right by the customer. Arlin never dismissed my concerns, nor did he recite policy or rush through the process. He was attentive, respectful, and genuinely interested in getting to the bottom of the issue. He owned the problem and made it clear he was there to help. What impressed me most was how far Arlin went to make things right. Arlin treated the situation with professionalism, empathy, and care. He recognized that something wasn't right, and more importantly, he took ownership of finding a solution. He went above and beyond to ensure I felt heard and valued, and he did everything within his power to resolve the issue fairly and efficiently. Arlin didn't just offer a quick fix or a generic answer -- Arlin went through the computer and showed me what my options were and when I agreed to a solution, he took action. His professionalism, integrity, and problem-solving mindset reminded me why I chose Discount Tire in the first place. He ensured that the resolution was fair and it reflected the company's commitment to standing behind their products. You see, Arlin didn't just fix the problem -- he reaffirmed the values and Mission Statement that Discount Tire claims to stand by. In an age where customer service is too often reduced to scripted responses and surface-level gestures, Arlin's approach was refreshing. He restored my confidence not only in their products, but in the company as a whole. It's easy for companies to shine when everything goes smoothly, but the real test of customer service is how they respond when something goes wrong. Arlin passed that test with flying colors. He turned a negative situation into a positive experience. Because of Arlin's outstanding service and commitment to the countless customers that enter the store on a regular basis, Arlin not only retained me as a customer, he earned my trust and appreciation all over again. "This experience is a perfect example of why people stay loyal to a brand -- not because mistakes don't happen, but because of how those mistakes are handled." Arlin, thank you for taking the time to treat me as more than just a transaction. Your leadership, and dedication to customer satisfaction turned what could've been a lost customer into a grateful and returning one. You represent the best of what Discount Tire has to offer. "You exemplify what customer service should look and be like. You represent the mission statement of Discount Tire with pride and authenticity, and you should be commended for your dedication to doing right by the customer." Thank you Arlin, as a U.S. Army veteran, I stand and salute you ...

Excellent service. I had already done my research online and knew the tires I wanted so I was an…read moreeasy customer. Total time involved approx 1 hour. Time quoted app1 hour. Every team member was friendly and polite. The place was clean, comfortable and reasonably quiet. As I waited I heard a few other customers and every interaction was courteous and professional. Quality service and fair prices.

Crooks! We were stranded on the road with 2 blown out tires on our boat 2 hours from home. I called…read moretheir shop the told me if they came to me it would be $180 call out fee plus $90 a tire to fix but if if brought them the tires it would be $90 a tire so we disconnected the boat I waited with the boat and my wife drove 40 miles to get new tires. When she got there they charged her $340 instead of the $90 each. Dishonest price gouging crooks!

From the owner: At Crossroads Tire & Automotive Service, we take pride in offering high-quality automotive services…read morewith a commitment to quality and integrity. What started as a mobile service in 2009 has grown into a trusted name in car repair services, expanding to multiple locations to help customers in and around Victoria and Port Lavaca, TX.

They stand by their word and try their best to keep you safe on road and always looking out for…read moreyour neighbors and friends Discount Tire is a great place to do business with and you can trust them and i do get my money worth while I am doing business with them.

Big shoutout to Josh! Saved me a ton of time and money going here instead of the dealership and let…read moreme know the valve could be done here as well. Highly recommended from my experience with this cat alone.

The car looks amazing and customer service was amazing!! I couldn't recommend anyone else! They…read morecut their costs to not total car!

I give this repair shop 5 stars. They took good care of me & my car. They were honest & thorough…read more They fixed my car in the exact timeframe that they gave me 2 weeks. I am very pleased with this repair it looks better than new! The paint quality is like stock & they removed my engine light as well. If you need body work in VICTORIA, TEXAS this is the place to go. Thank you VLZ

These guys did a state inspection on my car in under 15 minutes, they did a great job and I was on…read moremy way highly recommended

Midas in Victoria, Texas took $1700 from my parents and did not perform service nor refund the…read moremoney even after it was escalated to the corporate level when the local dealer wouldn't do anything. It's been four months and money was taken for services NOT performed. This is theft in the most simple definition. Don't do business with these people. Civil charges are being filed with Victoria PD because of this situation.