Failed to be on time. Took two days to get a simple pumping of septic tank done due to their lack of equipment. When I asked to speak with them personally about my bill and drove to their office, they locked the doors and pretended they had left. What does that tell you? read more

First the techs were great and just doing what they are told to do. Was quoted $1570.00 by Bruce to have my leach field cleaned out, jetted, and an enzyme treatment. Before the crew even arrived at my house the tech is telling me that there is a "digging fee" if your tank is more than 12 inches deep. (They did wave this fee) Then they charged me an extra "pumping" fee of $325.00, then an "excess solids" fee of $275.00, (by the way I had my tank pumped last year) then $375.00 to fix a "baffle" in the tank that was probably less than $25.00 in pvc pipe, and finally an "overage" of $150.00! So my $1570 quote turned into $2575!!! I asked the tech what type of enzyme treatment did they use and if I could see the package. I was informed by the tech that they don't do an enzyme treatment just jet the leach field and suck it out. I called the office which requires me blowing up there phone to get them to answer and asked to talk directly with Bruce. I call Bruce directly and you guessed it straight to voicemail every time. About 10 minutes later his tech knocks on my door to let me know they did do the enzyme treatment and it was done by the other guy who is long gone. For some reason I do not believe them but I have no way to prove it. Bottom if you do decide to go with this company get everything in writing first! read more

The workers are done good. Dylan, P-Nut and Alex teamed up and had my septic system pumped out and done in about an hour. I'm proud and happy to leave this review! Thanks All Pro for superior techs! read more

This Company I wouldn't recommend to nobody because they all tell lies. They just takes your money and don't fix the problems. Bad customer service. I will give them no stars, 00000 bad company. read more

Friendly professional service. Very informative during whole process and great prices.

These guys saved me! I my toilet back up in my house and called them, hoping they could come ASAP. About 2 hours later, they showed up. Trace and Andrew were amazing. They were professional and knew their stuff. The discovered I had an iron main line coming from my septic and it had cracked in half. They replaced it with PVC, pumped my septic and I was good to go. Thank you, thank you so much! You are now in my contacts as the plumber and septic guys to go to! read more

Originally 5-Stars: first they offeredQuick service, even on a busy Friday they worked me into the schedule and spent about 1 1/2 trying to assess the situation. It was a wrong assessment, as it turns out, but we wouldn't know that for a few days. The problem came back immediately, much to our dismay...I will say that the owner offered a swift refund after I called to explain to him that another company came out and completely fixed the recurring blockage/root problem a few days later. Josh the owner seems like a very honest guy and I appreciate their efforts and definitely their integrity regarding his offer of a full refund! -- Always Get 2nd opinions. read more

No call no show. Made an appointment for Friday night at 6:00. At 6:45 I called to see where they were and was told that they had a problem at another job. They rescheduled for Saturday after 2:00. At 5:00 I called to see where they were. The office said they would check. They never called and never showed up. Now I have to wait through Sunday and try to find someone else. read more

My 90 year old aunt needed a new gas hot water heater and was quoted $999 for the job. After the workers finished the installation they told her it would be $3200! My aunt complained to the owner about the discrepancy and he lowered the price to $2200...how generous! This is definitely a case of elder abuse and is disgraceful to take advantage of her the way this company did! read more

Very unprofessional. They severely damaged a brick structure in my back yard and didn't say anything about it, then when I called them and told them about it they gave me the runaround for six months saying they'd come out and fix it and never did, wouldn't return my phone calls, the owner wouldn't answer my calls, and the receptionist was rude to me on the phone every time we spoke and pretended to not know what I was talking about every time. I finally got in touch with the owner and he says they're not responsible for it because it was an old structure anyway? The whole exchange lacked professionalism and was handled terribly. You'd expect better customer service for a $10,000 job. read more

DO NOT USE THIS COMPANY! They quote a price and then it goes up AFTER they dig up your yard. Totally dishonest and the typical bait and switch of pricing after they have your yard messed up read more

Very disappointed after reading the good reviews given by other yelp reviewers. We had agreed on an emergency appointment for yesterday around 7 or 8 am. I had to call for status and repairman did not arrive until after 9. After some discussion we agreed on repair work. $975+ later, I was told backup all clear. Last night while taking a shower water in drain backed up again. Called last night and agreed on return this morning to fix drain. It is now almost 9:30 am and I have had to call twice to get ETA of repairman and still have not seen them. So again today, no bathroom available and more time sitting around waiting on "All Pro" to fix my drain. I will try to follow up on this if/when service is comp. It has just gotten even worse. Two months later I had backup again. Now, after paying this company $6500 to break up my concrete garage floor and dig up my yard the " service person" wants me to spend another $700 to get another plumbing company out with a better machine to clean out more roots near the county line. I spoke with CCWA person who thought these prices excessive and said if the plumber dug up my yard, he should have been able to clean the entire line. read more

Although my repairperson Carlton was nice, the quality of my care I felt was botched. I had a small toy flushed by my toddler. 1st he tried snaking the toilet which I assume is standard practice but it permanently damaged by scratching and scarring the ceramic of a relatively brand new energy efficient toilet that was not previously scratched up. To make amends I was told by his supervisor Josh, "basically oh well, pay us the $365 we initially quoted and wait for us to call you back when we have a replacement." which I have no faith in them procuring a new replacement toilet of the same make and brand. So like a duck during hunting season, I'm told to wait for their call. In the meantime, same day of the repair... I go downstairs and find my toilet is dripping a fast leak from the tank, another casualty of the repair where the plumber took the toilet off and laid it on it's side and then put it back upright without making sure that all screws that possibly shifted were tightened and secured. Hence for $365- got my toilet scratched up and marred-which is now an unpleasant site, water all on my floor, and currently a hospital bucket catching dripping water from the toilet that was repaired just today. When I called to report the problem I was told how I could suspend the problem and potentially the next day at some undetermined hour someone would come and fix it. Well today is the next day, its almost 12pm and I haven't heard from the company indicating any time of their arrival to fix the drip. That's my testimonial. I spent $365 and left the situation totally unsatisfied. This all happened yesterday and today, so it's a situation to be continued... I'll update this post the minute the status of my repair is updated. Hopefully its a turn for the better. 1/20/18 newest update I was not phoned this morning as promised, nor will they be sending out anyone today as promised. Instead I was told they were too busy and booked fixing more critical cases. Never mind one of my toilets is damaged by their negligence at this time. Apparently atonement is not high on the list of priorities in ensuring happy customers after being paid. Instead I was given another promise of them potentially getting out to me Sunday morning at 9am. So again I'm left a sitting duck... So lets see what happens tomorrow? read more

Overcharged and under performed! Called All Pro because my septic system was backing up into the basement shower stall. I paid $3,275.00 to pump the tank and perform a field line treatment unfortunately, within 24 hours the septic system backed up again. All Pro returned two days later to install a toilet and also used a big machine to unstop the septic line that was serviced only two days earlier. The plumber who unclogged the main line also gave another estimate of 1,400 to fix the line claiming that was causing the backup. A little over a week went by and the system backed up yet again...called All pro to speak with the owner who never returned my call or responded to a certified letter. Fustrated with the amount of money already spent and lack of communcation from All Pro I contacted another plumber who jetted the main line and ultimately fixed the problem. No back up since March 31. read more