CUSTOMER SERVICE AT IT'S FINEST!!! Thank you so much Ashanti you are a true life saver. He came…read moreover on a Sunday within 15 minutes of me calling him to replace a 40/5-cap. I can't thank him enough he saved my little family from this 100 plus degree heat! In need of an honest, reliable, dependable with excellent pricing when it comes to your AC unit make sure you call this company.

Ashanti and Jerold came to my home for a quote on Monday 04/29/24. I accepted the quote on that…read moresame evening. Within 24hrs, Ashanti and Jerold came to my home and installed a new ac system within 8hrs. They have done an amazing job. They even took the time to clean after the install. And their pricing cannot be beat! Will recommend Onyx to everyone i know!

Long review but honest…read more Very courteous, respectful and responsive. His technician came and diagnosed my air conditioner. I was told a new blower motor was required and after the install, this "fix" did not fix my system. At that point, I was immediately told this repair, which was a $600 fix, was now a recommended $7145.75 new unit fix and anything else would be a band aid. I also felt as if the newly installed blower sounded weird and did not put out much air to the vents. I asked him about the possibility a part was installed wrong and I was immediately told the part was installed correctly (Sidenote: the tech also left his wallet in my attic for some reason and had to come back to get it later in the day). Due to the fan sounding weird and a complete lack of airflow with just the fan running, I did not feel comfortable with the repair or being told that I went from $600 repair to an over $7000 repair in order to get my A/C in my home. I decided to not have them return to my home because I knew something wasn't right. I was then asked by Craig, the owner, if I would allow him to my residence to look at the issue the next day. I had already lost faith in his company and I chose not to do further business with him. He then waived the installation cost ($300) and I paid him for the parts ($300). Since then, I've had two other companies come out and they both verified that the installed part was installed incorrectly. Because he asked to be told what the "next technician finds", I let Craig know what happened. I then told him I would be leaving a review of my experience with his company and he responded by telling me if I was to leave a negative review, I would be "violating the terms of service agreed upon" by accepting his invoice to complete work at my property. In case you don't know, this is illegal and not enforceable as long as the review is truthful and honest, which this one is. I advised Craig that a "gag order" to prevent a truthful review is not enforceable. Soon after, he sent me a text indicating there "will be nor was there any intent of legal action in any part of our conversation for any review". He further stated he would be changing his terms moving forward, which I applaud. One other thing I didn't like was the fact that he also tried to give me a refund for the parts ($300) "in good faith". I declined this refund because it is my opinion he did this in an effort to get me not to leave this review. He never indicated that was the case but that is my opinion. In short, Craig was respectful, quick to respond, and quick to schedule. However, I just cannot trust his technicians and have lost faith in his company. Also, his entire "A negative review would violate my terms" idea is, in my opinion, a questionable business practice, unenforceable, and is intended to undermine the entire concept behind honest reviews. He gets two stars because at no point was he vulgar or disrespectful.

I can't recommend HD Honest Air highly enough. Craig, the owner, personally came out to help me…read morediagnose an issue that was actually outside of their normal area of expertise. Instead of simply telling me it wasn't their problem, he took the time to thoroughly investigate, eliminate several possible causes, and help pinpoint what turned out to be a much larger concern. His professionalism, honesty, and willingness to help without rushing the process truly stood out. It's rare to find a company that values helping people as much as they do. I'm incredibly grateful for the time and expertise Craig shared. If I ever have an HVAC issue in the future, HD Honest Air will be the first company I call. Thank you again for going above and beyond!

Needed some routine maintenance done on my HVAC system. Reached out via the project manager mode on…read moreyelp. Samuel reached out and immediately said he could come out the next day. Arrived on time, and very professional. Cleaned my AC drain line and condenser. Highly recommend

I had received a few estimates for a mini split ductless. This was by far the best one, which…read moreincluded all the material, installation, electrical, everything. They were very quick to provide service. Friendly and professional. 100% recommend.

For the past week, my A/C unit has been unable to get my house below 80 degrees and it's been…read moremiserable staying inside. I called Imagine on Saturday afternoon, and their amazing team arrived the next day early to our appointment time. Michael easily diagnosed the issue, showed me the problem and walked me through how the specific part that broke was supposed to function, and got a new capacitor installed within 45 minutes. I finally have cool air blowing into the house all thanks to Michael and Imagine's stellar team.

I've waited 5 months to make this post, as I wanted to share a comprehensive review of our…read moreexperience with Robert and his team at Imagine that Heating & AIR. Robert installed our new Goodman 5ton AC & FURNACE in June, of this year. This replaced the original ICP system that came with the house in 2004. We've ran our A/C unit everyday, for four months, with out any hiccups. Comparing our electric bill now, vs last year, the new system does run more efficient, as our bill has dropped some, tho nothing drastic, maybe $50-$90 monthly? For the same usage (slightly more this year). Besides the savings, the indoor climate is improved, the house feels cooler, and less humid throughout the day, even with the temperature set a couple degrees higher then last year. Over the last month, we've finally began using the furnace, due to the colder mornings, and that too, has been flawless. A much smoother, gradual warming, as opposed to the previous unit, which seemed like an All or Nothing, blast of HEAT. No issues with the Finance company either, (Greensky), everything from the application, to the payments, to the customer service has been easy, and straightforward. Overall we know we found the right company to have given our business to. Robert is a No B.S, honest man. During my vetting process, he answered all my text, returned my calls, and never once gave me some phony brochure/ saleman answer. I gave this man a difficult time with my constant questioning about his products, and installation processes, as I learned more about HVAC, and what to look for in finding a quality HVAC company. I'm a DIY'er for almost everything I own, but HVAC is not a D.I.Y accessible industry. So I relied heavily, on the Internet to educate myself as much as possible, in the short amount of time I had from the moment our A/C was diagnosed as needing replacement, to when I started scheduling HVAC company for qoutes. Spend any amount of time (as you should be, because HVAC replacement/Repair is expensive) researching/ educating yourself on the subject matter, be it google, reddit, HVAC forums, etc. You'll come to find the consensus is that there is no BEST A/C BRAND, but that what matters is THE INSTALLER!! Ask any company, and they'll tout the product they sell as the being the best. Robert gave me a no nonsense answer, for his choice of Goodman products. Experience, warranty, supply and support!! I didn't choose the brand Goodman, I chosed Imagine That Heating & Air. I had five company visit my home, and give me qoutes for a replacement system. -Air Repair -Ace home Heating and Air -AC PLUS -Imagine that Heating & Air -Above All heating and air I don't want to speak badly about any company on Robert's page, but I will say, the car saleman tactics of one of those company is real, stay away. (ACE) The rest just didnt seem to want to put up with my scrutiny. Robert did however, and gave straight up answers. Choosing him became obvious to me, plus, as added assurance, my wife got a good, honest vibe from him. (woman's intuition anyone?) If you are reading this, you know the importance of these community based reviews. Bots, and paid for reviews are everywhere, always vett a company by their most critical reviews, as those often provide the most details, from actual people. Imagine that has no terrible reviews for a reason, that's no coincidence, this man and his team is just that good. I'm glad I found a reputable company, I can proudly recommend. The price was on par, the warranty exceeded everyone else's, and the work was executed flawlessly. They arrived on time, and finished ahead of schedule. Not a single peice of trash was left on my property. That's, professionalism. Goodman 10year warranty, so I'll comeback and update this post if needed. Thanks again to Robert, his Father, and team. We appreciate you. To anyone reading, hire with confidence.

My whole home AC stopped working. I called to see when they could come out and they were able to…read morelook at it the next morning. The technician on time and very professional and had my AC up and running again with only a few minor parts needed. The price was very competitive and reasonable. One other thing I loved was the texting to my phone that kept me informed from beginning to end. I was able pay with Tap from my phone. I would definitely use and recommend Exclusive HVAC again.

Exclusive HVAC sold me a salvaged master cool unit for full price even after they dropped the unit…read more10 ft off the roof. It has leaked every since, we're a elderly couple who only have our retirement money, we're in this unit for 7k after he charged us for a 600doller filter and other charges, at the time we asked for a refund for the filter because we didn't need it except for the fact that it failed because of his awful work. Aces heating and cooling came out after 3yrs of leakage and ruining part of our roof, they figured out that the pan was bent and that's why it leaked, they came out, owner's in person and fixed my unit once and for all you make me sick only because your a liar you still won't explain your incompetent work and dropping our unit off the roof our unit off the roof, your trying to protect your self but people aren't going to trust you, address dropping the unit and charging us full price, you wont! Because your dishonest,your reviews say you left our property with the unit working fine, you were fired off our property, I told you to leave , you know more than getting ripped off from you is fa t that you're a dam liar, own it and fix it, my wife and I will testify that you are a crook you got us, but karma will get you, dishonest proprietors will always go away. And by the way you keep hiding behind 3yrs later except there's yelp records of me posting reviews since the day I thru you off our property.you kept coming over with your excuses, and charging us visiting fees but you never fixed it, then we got into a arguement, I told you to turn around and don't comeback, you owe us according to my records 2k. Your dishonest own your mistakes, you had the nerve to say don't swear I'm religious, but you're no good. Tell the people how you took our unit back to your shop and pounded out the dents i thought you were bringing a new unit, but I trusted you anyway, and my wife and I Got burned all you had to do is apologize but you didn't even do that you could have said I'm sorry about this and ill make it right, I'll take off money if you agree to take this broken unit but you're such a horrible business person, and greedy, you were so proud that you couldn't even apologize to a customer! It's almost shocking!!!. Your a creep, and you'll probably burn another senior couple before you go under. If you actually stay in business after potential customers read this is will loose faith in humanity, because I'm not a liar for anyone who thinks I'm not telling the truth my # is 760 954 8424 David Gibeault and ill tell you in person and you can see if my story matches. I just don't like thieves.my god over the years you came here. You actually printed that. Your desperation makes me sick, the fact that you're a liar.

Errin responded right away to my inquiry, the price quoted was what I paid, no surprises. He…read morearrived on time, was very polite, and professional, and let me know what his findings were and what was required to fix it. I appreciate you taking the time to explain things to me. Thank you Errin!

We were very happy with the service. Errin responded quickly to our request and was able to come…read moreout the same day to fix our air conditioner. He communicated well with us about the time he would arrive. He was able to diagnose the problem quickly and set us up with a temporary solution to keep us cool until he could come back with the correct part in the morning. The price seemed fair and we would call Hyper Air again.

I highly recommend!…read more Robert with Rad HVAC Inc. provided excellent service for my HVAC system. He was professional, knowledgeable, thorough, and took the time to make sure everything was working properly. The quality of the work was outstanding, and the customer service was even better. I truly appreciated his responsiveness and attention to detail. I highly recommend Rad HVAC Inc and Robert for reliable, high-quality HVAC service.

Robert at RadHVAC deserves every bit of this 5-star review…read more When my A/C failed during a 100-degree weekend, Robert showed up on a Sunday to diagnose the problem. Unfortunately, it couldn't be repaired that day, but he did exactly what he promised and returned first thing Monday morning to complete the job. He is knowledgeable, respectful, and took the time to explain everything in a way I could understand. He presents honest, verifiable options without any pressure or upselling. Instead of trying to sell me things I didn't need--or couldn't afford--he focused on what was truly necessary. Finding someone who is both skilled and genuinely trustworthy isn't easy, but Robert is exactly that. If you're looking for an HVAC professional who stands behind his word and treats customers with honesty and respect, I highly recommend Robert at RadHVAC. Why use anyone else?

I highly recommend hiring Air Repair HVAC. Chris and his crew of guys (Alex, Jordan, and Jacob)…read morewere friendly, informative, professional, and they worked quickly to get a new system installed. We had contacted them because our 5 year old HVAC system, that was installed by one of their competitors, stopped blowing cold air. Unfortunately, 5 years ago we made the mistake of going with someone else for our HVAC system. So we first called that competitor to see what they could do for us but instead of visiting us as a repairman, it felt more like they came in as a salesman. They used high pressure tactics on my husband and I. We were made to feel like we didn't have much of an option other than to purchase a new AC unit that was twice the price that Air Repair HVAC provided us with. It turns out that their competitor was also charging us more than double for the biannual maintenance check than Air Repair HVAC charges. So, long story short, if you are stuck between going with Air Repair HVAC or AC Plus......CHOOSE AIR REPAIR HVAC!!! They've got my highest recommendation.

Great company to work with for air services. Highly recommended…read more I've been getting my biannual services on my home central air HVAC system since around 2014 after having not great service from another company. Last year I got a new system for my house and everything went smoothly and my new system has been working great. I talked with a few of my coworkers who worked in air conditioning in the past or recently got a new system for their home about my system and they agreed I got a great price from the company. Customer Service has always been great. The office staff has been on top of getting services scheduled and always been professional and helpful. All the service techs and installers I have interacted with have been great as well.