I called over the weekend and AC Plus Heating & Cooling was able to schedule me right away for the following Monday morning. Very nice and professional people. Sean Hawkinson came in and was able to diagnose the issue right away as to why the heating and cooling wasn't kicking on, but the blower was still on. Turns out the furnace emergency mode was tripped due to a dirty air filter. Our new build home recommended we replace our air filters every 6 months. For the type of furnace we have we should be replacing them monthly! Sean quickly reset the furnace after 5 minutes the cooling and heating started to work again. I would do business with these folks again as they were fast and the price was fair. If it wasn't for the heat wave coming I'm sure they would've scheduled me sooner. read more

Amazing service with honest and friendly technicians. Doesn't get better than that...well. It could be better if only replacement parts didn't cost so much, but that part is out of anyone's control ¯\_(ツ)_/¯ read more

They wanted to sell me new furnace in my 7 years old house Sorry I won't do that only when problems will occur and not until then read more

Sean took great care in the routine maintenance of our AC unit. He documented every step he took with photos. He took longer with his inspection and service than any of our previous techs had done. The office staff is friendly and helpful in setting up appointments and answering questions. Thanks for a great experience. read more

The original estimator Ryan was very nice and caring. He showed me that I needed a new system and he worked with my budget. I was having surgery that day and he had an emergency same day service so I can have a cool house when I came back from the hospital. Larry Zuniga was my technician and he had 1 other person helping. I left them at my house while they did the new installation and took old system I went to the hospital for surgery. THEY ARE AWESOME PEOPLE TO WORK WITH THEY ARE CARING AND VERY KIND AND UNDERSTANDING. I will definitely call them when I need my system serviced. I HIGHLY RECOMMEND THEM FOR ALL A/C OR PLUMBING NEEDS. THEY ARE GREAT/AWESOME PEOPLE. read more

Do not be fooled by their reviews! I want to share my experience so others can be aware. The technician came out and provided a quote to repair my AC, but also advised upfront that the unit was very old and would likely need to be replaced. The repair was presented as a temporary "band-aid" fix to get the system running and cool the house down while my landlord gathered multiple quotes for a full replacement. I paid $2,000 for the repair expecting at least temporary relief. The system briefly started working, but almost immediately stopped cooling again. During a very hot day with kids and pets in the home, it was extremely difficult to reach anyone for follow-up, and I was told the earliest someone could return was two days later. When they came back, I was then told I would need to pay an additional $1,300. During this visit, I was repeatedly told by Enrique that I "just need a new unit," which only added to the confusion since that was already understood from the beginning as a long-term solution to be decided by my landlord after getting multiple quotes. What was most frustrating is that the repair did not provide even temporary relief as expected, and communication after the initial visit was very difficult when the system failed. Given the cost and lack of reliable follow-up, I would not recommend this company. Please save your money and look elsewhere. read more

Sean came out and did a spring service on my ac/heating package. We recognized each other and spent a few minutes catching up. He replaced my filter and checked out the unit. Fast, courteous, and professional. Always a pleasure to have him come out. read more

Updating my review now that the installation has been done for a few days. My house is no longer an oven and the new airflow is almost too effective. Brandon, Miguel, Larry, and Felix did an awesome job on the full replacement of our old HVAC system, including new ducting. I'll be coming back to AC Plus for annual servicing. You guys do great work. read more

Very fast response when my AC went out. Service tech was extremely professional and friendly. Highly recommended

Exceptional customer service. Air unit during heatwave broke. We were blessed by same day service. Steven was our tech - he repaired unit. New one is required as well as new ducts - we will definitely buy new unit & have ducts replaced by AC Plus & maintenance service thereafter. Stellar service - highly recommend. read more

As always, excellent service. After a minor snafu with scheduling, I still got my bi-annual check up and maintenance of my heat pumps. Robert was timely, professional, efficient, and personable. I love AC Plus and trust them for my HVAC service! read more

Mr. Sean Hawkinson from AC Plus Heating & Air Conditioning is extremely professional, very knowledgeable, thoughtful, and thoroughly responsive, going above and beyond! I'm so glad I found this AC & heating company to help with what I need to know. Pleasure to meet Sean! If there were a 6-star rating, I would have no hesitation in giving it! Highly recommend! (This review is NOT a paid free product or other incentives). read more

AC Plus Heating & Air - Heating & Air Conditioning/HVAC Near Me - Victorville, California

After two years of maintenance free air-conditioning and heating since getting a new heat pump to replace our old gas HVAC, we decided to opt for the twice a year maintenance program to make sure we're running at peak efficiency. (a $199 special for spring and winter visits) Our tech Steven was out today and checked all the electronics, did a little cleaning of components, and gave me some advice about diverting the water that drips from the unit during the cold of winter. He was also highly dog approved by our German shepherd Gretchen as well. Having an animal lover on our property is an additional bonus. AC PLUS is family owned as well as local and we were originally quoted by a couple sketchy outfits before we decided on them. As retired teachers, we know to do our homework. Our system was installed by them in 2022 and after adding 29 solar panels (Option One Solar), we have not paid an electricity bill in three years. We run the AC as low as we want in the summer and we are toasty warm in the winter. As the cost of electricity continues to rise, we know we made a good Investment. We also like using companies that value their employees and Steven attested to the fact that this company is unlike any of the previous ones for which he has worked. Do your homework read more

AC Plus is a reliable, high quality family owned business. They are prompt, keep you informed, and really work with your individual needs. Stephen Mancillas is the best! Polite, respectful and knowledgeable! I highly recommend this company for heating and air conditioning needs. read more

I've had this company as the sole servicer of my HVAC units since moving to the desert many years ago and WAS always very satisfied. But, times change, owners retire and service suffers. Loyalty is no longer rewarded. When prices increase but service standards are lowered and a call is required to obtain a full measure of prepaid services and then Promises are extended to quell the complaint, yet an alternate, who was not agreed to, is sent to fulfill the promise a irrepairable crack in the relationship begins. A trust is broken and So a relationship ends. read more

My heating went out during the night and I called 1st thing in the morning and was assisted right away. Sean arrived and was kind and professional. He diagnosed the issue and needed to get a part. He put me in his schedule amd came back the following day amd installed it. HEAT AGAIN! I purchased the maintenance agreement to keep on top of my older system. Would recommend then to fulfill your heating needs. read more

I belong to AC Plus maintenance plan. It's time for it again. This time for the air-conditioner, made the appointment and they came out to do their thing and were ot of here in no time. Will see them in the fall. The air is new and works efficiently and effortlessly. Than you AC Plus read more

I have had AC repair or replace my units over time. I now need my 20 year old duct work to be replaced. The newer units in California dont seem to work well with old ducting therefore its time for new. Everone from Enrique, Ishmael and of course Matt the owner are super professional. Nobody wants to spend their money on airconditiiners etc because they are expensive,but I know that Matt and his crew are honest and give fair prices and do great work so using them is a good choice. Its not cheap but at least I know Im getting a good deal, reliable and knowledgeable installers and a company I will use whenever my other air conditioner goes out. read more

The team is awesome. They keep you updated with status. Pleasant and answer all questions

Are 2 year old HD Installed AC started popping the breaker and it was 94 degrees out. I have breathing issues, a head full of allergies making things worse. Called 3 companies including HD which gave their usual reply DUH when a neighbor came over with their card. It was around 5pm when we called and they said their technician had 2 ahead of us but he would be out that night. Just before sunset he called, confirmed the address and within 5 minutes he was here. I was very familiar with the truck having often seen it in the hood. He checked the compressor, started the AC and all was,nominal. He then checked the electrical cabinet and found that one of the screws terminals was loose enough he could have easily removed the wire. He tightened it up, we paid the call fee and have been happy happy,ever since. Thank you! We appreciate you and your company. I had a bad night being all stuffed up with the O2 on and the ventilator mask but I was being cooled by the AC down to 77 from the 85 it has risen too. I'm pretty sure if it had not been fixed it would have an ambulance ride to the hospital and a overnight stay. read more

Could not hire they don't do business. I appreciate they let me know they are residential only

I called AC Plus Heating and Air for a routine cleaning and inspection of my AC. Marlon Valencia was the technician who came out and he was knowledgeable, professional and polite. He explained everything he was going to do, prior to doing it. I would recommend this company and Mr. Valencia to anyone with heating or air conditioning needs! read more

We've been happy customers for about 9 years. Customer service and technicians are always pleasant and very helpful. Highly recommend.

Sean Hawkinson visited today to repair my AC unit that was sporadically shutting down. He explained problem and repair to me. I definitely would use this company again. Thank you read more

AC Plus Heating & Air was fantastic. I called in the morning and Matt arrived the same day. He was professional, efficient, and quickly got our AC back up and running. Great service, fast response, and no hassle--highly recommend. read more

My interaction with Sean a tech with AC plus Was nothing short of amazing. I Had an issue with my ac that was easily resolved and I got the sense that no matter what the issue was; this company with Sean's expertise was going to resolve it while providing professional and courteous service paralleled with a work ethic that I can only hope to replicate in my own profession. This should be your only stop when searching for an HVAC company to aid you with all heating and cooling needs! read more

Tech Joseph Beaver came and checked out my 2 new A/C's that were installed in Nov. 2024 for 1st start up for summer. He answered all of my questions. Polite and professional. read more

Amazing customer service and they installed quickly. I had a baby on the way and did not need the extra stress of a whole home hvac replacement. The AC plus team were extremely helpful and guided me through the entire installation process. read more

Someone recommended this place to us, BIG MISTAKE they wanted to charge us $12,600.00 for a new AC unit. We went with someone else and paid half that. Don't go here they will rip you off!!!! read more

Sean did a great job servicing our heater under our maintenance agreement. He was nice and professional. He explains thoroughly what he has done. I would recommend Sean and AC Plus Heating and Cooling anytime. read more

Excellent service! We are signed up with their maintenance program. The entire company does a great job of scheduling and keeping appointments. The technicians they send out are top notch. Their service manager Sean Hawkinson is personable, very professional and an excellent technician. We enjoy working with this company and we strongly recommend them. read more

Marlon came out to service our FAU. He called when he was on the way, vas very courteous and professional, and very efficient. He explained everything he checked, and what his findings were. Great experience. read more

I am re reviewing my review and I wanted to say that after speaking with the owner Matt about the services I received I was refunded the overages from the original quote for service call. He in fact was willing to refund my entire amount paid. But I felt that it would be fair to just pay the actual quoted amount as his technician did come to our home and was very kind and respectful of our home. I would like to say many years ago we used ac Plus for our air conditioning service and was absolutely golden. The Technician went above and beyond and very thorough. I would give them another chance. Because they were willing to refund and come out and satisfy our concerns. read more

I have used AC Plus Heating and Air for years and love this company. They have the best service, competitive pricing, and very competent technicians. This is a great family owned business. You will not be disappointed with your HVAC needs. read more

Scammers! Guy comes to check our failing 20 yr old ac unit. Goes into the attic and takes pictures of our rusted evaporator coil. Tells me it needs to be replaced. Quotes me $10k for a new unit. Okay I start putting the money together and a friend of a friend says he can replace the refrigerant in the meantime just to get us through the summer. He goes into the attic and finds that nothing has been touched! The original tape is still there! How can he take pics of a rusted coil without opening it up!? Turns out it was ALL FAKE!! ALL JUST A SCAM! read more

This company lived up to their 5 rating. Their pricing and service won't be beat. They do a extensive diagnostic look at your home before trying to sell you anything. They recommend the right size HVAC for your square footage, high ceilings, window facing, and how well your home is insulated. They went out of their way to exceed our needs and we were touched at how appreciative they were of us having 2 disabled veterans in the home. Installation took about 9 hours. That included an attic furnace blower and a backyard condenser and other new parts up in the attic space. New registers and a state of the art Bluetooth thermostat was also installed. Therr was a small glitch with a valve not opening because of a small peice of debris entering a line. They were back the very next morning, found and fixed the issue with a new part and cleaned our ducts. Before I forget to mention it, the condenser in the backyard is whisper quiet. Unless your standing right next to it you won't hear it. The installers and techs were all very friendly and professional and kept us up to date on everything that was going on. I can't wait to see the difference in efficiency from a 30 year old HVAC system to this state of the art upgrade we just got. Well done AC Plus Heating and Cooling. read more

I was having issues with my ancient rooftop HVAC unit, heater would not turn on or, if it did, it turned off within 5 minutes. Matt was my technician and I was very impressed with his knowledge and professionalism. After a thorough inspection of the unit, Matt told me I needed a new HVAC unit, showing me photos of the shoddy workmanship of the company I had used previously. Matt and his sister, Tawny, walked me effortlessly through the process of obtaining a new unit which will be installed next week. I couldn't be happier or more satisfied with this company and its staff. Highly recommend. read more

Steven Mancillas has been out several times over the past few years. He always does a great job. AC Plus is the company recommended by the manufacturer of our AC unit (Carrier) and we've been very happy with them read more

On time, friendly & knowledgeable, competed the service in a timely manner. Explained everything.

Excellent communication and planning for HVAC system replacement including ductwork. Listened to concerns and needs and didn't try to oversell. Clean and neat process by professional installation crew headed by Brandon. Highly recommend. read more