If I could rate a 0 I would. I came in with chest pains,…read moreupper back pains and abdominal pain. The doctor refused to help me and give me anything for pain. Instead he asked me to "knock off my crying" He proceeded to then accused of me smoking weed exact words "does this always happen when you smoke weed" Surprise surprise my blood work came back negative for ANY drugs! I ripped my IV out and had to drive to OU to get assistance. (On the way out was told the cops would be called if I didn't show them my IV was out) The doctor looks like the monopoly man. He's extremely unprofessional l! I have a kidney infection

I visited this location when all other urgent cares were closed for the night as I had just flown…read morehome and couldn't have made it in any earlier. I was 22 weeks pregnant at the time and requested testing for RSV and Covid and it took 2.5 hours from being given a room to being discharged to be told I have Covid. I was told after they swabbed me for a respiratory panel that I was going to be allowed to leave since results take 1.5 hours and they call with results. I then proceeded to wait the ENTIRE time being told I was waiting on discharge paperwork just for the doctor to come in and say " I don't know why they decided to keep you here but there's only 10 min left on the test so we'll just wait it out." I then waited an additional 30 min for those results and another 15 or so before I was actually discharged. Overall, the check in process was exceptionally fast, but everything after that was not. Also seems to be communication troubles seeing as the doctor didn't know why I had been sitting waiting for an hour plus. I'll do my best to find other urgent care availability next time. ** as an insured customer, they billed my insurance for a total of $8,800 for this COVID test and longer than necessary stay.

Went here for shoulder issues I was having. They ordered me an MRI. I got my MRI done. They said my…read moreshoulder looked great. I told the nurse practitioner I knew something was wrong with my shoulder, because I was in immense amounts of pain. The "doctor" told me go to physical therapy. My physical therapist told me I have severe muscle atrophy and they can't help. Gave up on access so I went to mercy. Finally after 8 miserable months I have a surgery scheduled for April 9th. FUCK you access medical. I'm spending too much money now cause of your pudgy little fart doctors.

I've had the unfortunate experience to have to go to this Access twice and each time was worse than…read morethe next. Both visits start with the administration/check-in who never look up to acknowledge your presence as they snap a clipboard of paperwork and tell you to fill it out... not a "Hi", "Hello", "Welcome to Access Medical..." nada. Once filled out, the top of the admins head will tell you to have a seat and they'll call you. The first visit was in the early evening (6-ish) to remove a blockage in my ear. I was the only person in the waiting room - I was also the only car in the parking lot. After 45-MINUTES, I was summoned back and waited an additional 10-minutes before the doctor walked in and said 'which ear?'... not a "Hi, my name is Dr. Ear Flusher"... nada. He then looked in my ear, walked out, and came back with a flushing bottle, pumped warm water through my ear and it was dislodged 30-seconds later. The best part was this warm visit cost me $75. The second visit a flu visit and was a copy of the first. And lucky me, I drew the same doctor. He was just as pleasant as my first visit, and basically acted like I disturbed his lunch. So I've spent $150 for 74-seconds of treatment which includes dialogue. I apologize that our illnesses are forcing you to use your medical license for 32-seconds of the day, but I can assure you it's going to a good cause.

Very amazed by the entitlement of one of the employees here. Never did catch her name. My boyfriend…read morewas feeling very ill. He doesn't get home until 7:00pm and most urgent cares close at 8:00pm. So we immediately went to the nearest one, which was this location, and arrived roughly at 7:10pm. As soon as we walk in, who I am assuming is the receptionist, is standing in the lobby and whips around and looks completely confused as to why we are there. I then asked if they were still open, and she goes to say "well yeah, until 7:30, have we seen you before?" I go "well if it's too late we can go somewhere else, but no you haven't seen us before" she goes on to walk into the back behind the counter obviously annoyed and slamming the door behind her. I then brought up once again if we need to go somewhere else we would. She then goes "well it's just like, I have an hour drive home" as if that is supposed to be my problem? If you cannot have any sympathy for someone who is not feeling well, don't work in healthcare. We happily went somewhere else, and they have taken great care of my boyfriend. I will never come back here. So sad to see how many bad apples are in the healthcare field nowadays.....

Speed and quality of care were great. However, business and billing practices are questionable. I…read morewas turned over to a collection agency without having ever received a bill or phone call regarding the bill. When speaking to the secretary she stated that a bill had been sent each month for the past 6 months and I had been contacted by phone as well. It's hard to believe that 6 or 7 bills were lost in the mail when they had the correct address on file and that my voicemail never captured any messages from them. If honesty in billing is important to you then take your business elsewhere.

Do not go there if you have an appointment!…read more I scheduled an appointment with them well enough in advance by one week. I checked and arrived on time; another customer came after me with her appointment 30 minutes after mine. I waited one hour to even be seen and the appointment that was scheduled after mine was admitted and checked in before I was. I don't understand what type of process they run at this location but it is not effective. Being a healthcare professional and understanding my patient rights and responsibilities, this location has poor customer service. The receptionist is very rude and dismissive more especially to people of color. I would highly recommend this location complete evaluation as of their staff and the type of treatment customers are receiving to still be employed.

They found my mom's cancer and sent her right to the hospital! Saved her life she did have stage 3…read morelung cancer and now it's gone....

I had a great experience! I was in and out in 10 minutes! All the staff was very kind and thorough,…read morethe best place to go for quick needs!

We came to your location on Sunday, August 31, 2025. Your clinic is two blocks from our house. We…read morehave had to visit on previous occasions in previous years. Up until now it was very good. However, our neighbors had told us as of recent your location was worthless. I am 73, my wife is 83. Spring and fall we have respiratory illnesses. She had bronchitis and laryngitis for three days. She still has it. I had a severe sinus infection and excessive coughing for four days. The "so called doctor on staff," did not introduce himself, but my prescription bottle says Dr. J. Manning. He did not touch my wife, stethoscope or anything. She knows her body and knows what our regular Mercy doctor prescribes, he would do nothing. He told her to take NyQuil. Good advice for someone who has diabetes and high blood pressure. He prescribed benzonatate for me. It hasn't helped the coughing. I had to ask him for something for my cough as he was offering no help, opinion, or advice. You charged us $65 a piece, and didn't even touch my wife or offer a medicine. Please refund our $130 based on total lack of care, professional, concern, nor diagnosis. He did read his mercy computer screen from his chair. We have been patients of Mercy for over 30 years and I have always given stellar ratings. But Dr Manning needs to go or be sent to your worst competitor. Carl Tiemann

If you're seeking a medical facility where the doctor spends 15 minutes flirting with nurses…read moreinstead of attending to patients, this is the spot for you. Despite being told there was no wait, my husband, who was very ill with vomiting and diarrhea, was made to wait while the doctor engaged in flirtatious conversation with a nurse, even expressing interest in taking her on vacations. When we requested prompt attention, we were dismissed and advised to seek care elsewhere.

When I went in I was very sick and asked how busy it would be. They said immediately no one is…read morehere. We got in fairly quickly and then laid there listening to the doctor flirting with his staff. Absolutely the worse service EVER! Stay away.

I had trouble getting into urgent cares the days prior to coming to express family care. I found…read morethem off Yelp and I'm pretty happy I did. I showed up when they opened. Due to covid spikes a lot of urgent cares are packed with patients so I took my luck and showed up. I probably waited less than 10 mins to go to the back and be seen. The male doctor was very friendly kind and got me in and out and medicine on the way to the pharmacy. If you're an out of pocket patient this is an affordable place. I've gone to other urgent cares and paid close to 200 for visits like today. This was very affordable and reasonable. Will be coming back for any of mine or family needs!

Tisdale and his entire staff are the best excellent doctor and all that work under him are very…read morerespectful and they all care about the patients . Best pcp ever. Thank you all.

Physical for school sports Staff were excellent and…read moreprofessional Made appointment online and was in and out in less than 30 minutes Great location close to everything Would definitely recommend and would go here for any urgent needs

15 hours ago New Let…read moreme preface by saying Kylie and the nurse that triaged me was very nice and caring. THIS IS SPECIFICALLY ABOUT BECKY. I was not feeling well, pretty dehydrated and I called All Set (which is awesome) and they told me to contact Immediate Care because they have IV fluids available. So I called at 7:03 and I asked if I got there before 8pm (when they close) would they treat me and they said yes. So we drove the 30 mins there and at about 7:50 they took me back to triage. At approximately 8:00pm Becky came in WITH AN ATTITUDE. She just checked my ears and mouth asked me why Im dehydrated then told me that she would need labs stat on me and since they did not do that there there is nothing she can do for me. I then asked for fluids and she flat out refuse stating that she refuses to stay after 8pm to give me any. That was my visit. It was over in less than 3 minutes and that was me asking her why she's refusing to treat me. This is eerily veering into insurance fraud to me. Why even take me back? Why check me in? Why take me to triage? Only other tell me in less Thant 2 minutes you cat do anything for me. You made me drive 30 minutes there to just look at the back of my throat?? BECKYS LICENSE NEED TO BE LOOKED AT. THIS COMPANY THAT HIRED HER NEEDS TO BE INVESTIGATED. YOU ADMIT PATIENTS BEFORE 8PM TO GET INSURANCE MONEY ONLY FOR BECKY TO SAY SHE CAN'T DO ANYTHING AFTER 8PM. SHE WAS ABSOLUTELY DOWNRIGHT RUDE AND NEEDS TO LEAVE THIS PROFESSION BECAUSE SHE DOES NOT CARE ABOUT PATIENTS AND QUITE FRANKLY NOT GOOD AT HER JOB. I WILL BE REPORTING THIS TO MY INSURANCE, THE OK BOARD OF MEDICINE AND ETHICS BOARD. I have it on good authority that BECKY does this a lot to patients.

came in to see a doctor about what i thought was new symptoms for something I had came in for two…read moredays prior. tried to pay before my visit as usual and was told it would be free since it was a follow up by the receptionist and the nurse. After I get home I received a phone call with them saying i owed them 80 dollars for the visit. called their billing/customer service and was hung up on multiple times and interrupted more then i could count. i asked to speak to another rep and was told their was none asked to speak to a manager and was told I am the manager. i would recommend going anyplace other then this and if you have any problems contact The Consumer Protection Unit. nice staff in the place just poorly trained apparently.