I could not be more disappointed with my experience with All South Granite. At first, David was pleasant and patient to work with. My contractor for my bathroom renovation was delayed and David held the piece of Marble for me for a couple of months with a small deposit. That was the only good thing about my experience. When he arrived at my home I asked him to wear a mask. He gave me attitude but did it. Then the initial cuts were done improperly so he had to return a few days later. Not a big deal. When he returned I asked him to wear a mask again and he said he would leave if I asked him to wear a mask as he can't do it while he was working. I told him that I was sorry it was so hard for him but that I am not willing to risk mine and my family's health for marble. He finally agreed and did the install. The job is terrible...cuts not straight, areas not glued correctly, chips in the marble filled with an epoxy that has since turned orange. I told him that day that I didn't think it was right but he said that's the way it is supposed to look. I felt uncomfortable with him in my home so I asked him how much I owed him and he said he wanted cash. I told him I don't have cash and that I would write him a check. He reluctantly accepted it and left. The next day I sent him pictures and asked if he would please come and fix it. He said he was busy but would reach out when he was available. 6 days later I reach out to him and he agreed to come by. He arrives once again without a mask and I ask him to put one on and he flat out refuses. I told him I am uncomfortable with him being in my house without a mask and he told me that his chest hurt for 2 days after I made him wear the mask last time. He then says "Woman! I am in physical pain when I wear a mask and you don't care". I then asked him to leave my property. Between the incredible rudeness and terrible product I cannot recommend this company at all! Do yourself a favor and stay far away. read more

What a good experience! We dealt with Ruth in picking out our granite, she was so helpful in showing us quite a selection from which to choose. Our installation was stress free and we are so delighted with our makeover. This company is honest and dependable, will certainly deal with them for future projects! read more

All South Granite was the first we visited, saw a slab that we liked, liked Ruth, and made the decision to do business with them. Final product is beautiful and Brandon and Jeff were very professional and did a good job. However, the journey to finalization was less than wonderful. David (owner?), came to our house and did the measuring for the countertops and an installation date was set and was told that installers would arrive between 9:30 and 10:30. No phone call confirmation from ASG the day before. At 11 AM on installation day no one had shown up nor had I received a call from ASG. I made a couple calls to ASG, left messages, and finally Ruth and I connected and I learned they had a small job to attend to first. They finally arrived after noon , went right to work, and did a beautiful job with the countertops. Because of the unevenness of our 50+ years old walls, we opted to have granite installed as our backsplash as well. Per David's instruction, we had an electrician come and "extend" our outlets and switches 3cm. After the countertops were installed, they measured for the backsplash, which was to be installed 2 business days later, Monday. Again, no confirmation call. Again, on installation day after leaving a couple of messages, Ruth let me know the installation wasn't going to happen since the cutter called out sick on Friday. H-m-m-m, maybe someone could have let me know that on Friday so I could have replanned my Monday??? We agreed on Thursday installation. The guys showed up on time, and promptly unscrewed all the outlet and switch boxes so the backsplash could be easily installed. Once they finished, they gathered their tools, cleaned, and left. They told me that I would have to get my electrician to reconnect the outlets and switches to the the boxes. My husband and I struggled to try to get our electrical outlets reattached because the openings were either a little too small or cut too big and the lines used to cut the openings weren't cleaned off. I called and told Ruth my problem and texted pics to the installers. Ultimately my husband had to go to Home Depot to buy longer screws and oversized faceplates to cover the cutting mistakes and we managed to scrape off/cover the lines. I have yet to receive a call back from ASG. Once the have your money, they're done with you. Note that I had to pay half down the day of measuring, another check on installation day of countertops, and another check after the backsplash installation. Customer service is definitely lacking. Update: I received a call from David 2 business days after the installation finalization. He came over the next day, cleaned the marks off the backsplash, and offered to cut a new piece for the section that was cut incorrectly. We declined since we had managed to jerry-rig the plugs to make them "fit" in the small opening. read more