AVOID. Terrible customer service. I filed a claim on their website and I never heard from her…read moreoffice once, not my mail, email or phone. If your insurance agent isn't there for you when you need them what good are they? On the other hand, if you're late with a payment people in her office will call you everyday and send you nasty emails. Priorities. Further, I was by told by Cindy you get a gift card for referring people to her office. I referred two people and never received any gift cards. Say what you mean, and mean what you say. There are plenty of insurance agents out there. Don't say you weren't warned

Oh the ladies at this office are so nice!!! Cindy comes out and greets all her clients new or old…read moreor anyone who comes in. She's actually really involved at her office. At my old insurance company, I never even met the agent and I've had insurance with him for over a decade. She offers you drinks. What great customer service.

Their customer service and services offered have gone down. I went the office because an online…read moreoffer was twice what was advertised. The agents inside said they couldn't do anything. I've already let my annual membership lapse for this year and considering not being a member ever again.

I was a member for 23 years. Then one day out of the blue. I received a letter saying I had to 2…read moreweeks to find new insurance. AAA dropped my home owners. Bit,still wanted to insure my cars and other insurance products. Wow, what greedy bastards!. I dropped all insurance and canceled everything. Besides. The service i received down thru the years was mediocre or poor at best. AAA actually did me a favor. Usaa insurance company gives me towing coverage. Farmers insurance company is cheaper on my homeowners insurance. Thanks AAA for dropping me and saving me money. I'll never be loyal to another business or company ever. Their all out to rip consumers off at every chance. ​

I have been using State Farm renters insurance and its been great with clear communication and all…read morequeries answered on time.

Such a sweet experience. Walked in and my pup and I were greeted with custom coffee…read more (Key to my heart). This location had a VERY friendly, professional staff. They were able to answer my specific questions I had regarding insurance. They also have pet insurance for my Furr Mamas and Daddy's!

Great parking. Very friendly people…read more Being close to the freeway is definitely a plus, and historically I have found Farmers Insurance to be very competitive in pricing. Even in all of the activity going on during the ribbon cutting the staff here took the time to greet everybody and get to know a little more about them. I think this agency will grow well and be very successful.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Albuquerque, NM area since 2018, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

Farmers insurance coverage was great. There was a mistake in the system that added coverage I…read moredidn't want, and Lien Dao went above and beyond to make it right. 10/10 would recommend.

Great service! Lien and her staff were responsive and informative. I was very pleased.read more

When my previous home insurance went up 30% after being a customer for many years, I looked for…read moreanother insurance agent. Not only did I pay half of what the other insurance wanted for the same coverage, I got a better deal on my car insurance too. The customer service has been incredible. Very pleased indeed!

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Albuquerque, NM area since 2004, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

Worst insurance company I have ever worked with. RUDE & INCOMETENT. Impossibe to get ahold of,…read moredon't know what they are doing, and when you finally get ahold of them they are terrible. If I could give them less then 1 Star I would.

From the owner: J.B. Martin Insurance Agencies, located in Albuquerque, NM & Scottsdale, AZ, offers quality…read moreinsurance plans to its clients. Our rates are among the lowest in the Southwest.

Both Yelp and the AIP website indicate that both AIP offices are open on Saturdays until 2 p.m…read more Calls to both offices on Sat. Dec. 7, 2024 well before 2 p.m. indicate that neither AIP office is open on Saturdays. AIP - please update your hours both on your website and on Yelp to reflect your actual current open hours. It is frustrating for potential customers to find inaccurate information on these sites when it is so easy to keep your open hours up to date in both places.

I had to give credit where it is due. This young lady Brandy with AIP, is amazing. I can tell her…read moresmile through the phone. She is always upbeat and willing to assist my wife & I with everything we need. Her professionalism is top notch she is up there on customer service like my wife, we consider her a blessing to us. I feel we need more like her in this industry and dealing with a pandemic as we are. What a team of professionals you Have. If you do not have insurance get it. Ask for Brandi she will not stir you wrong. Blessings Jd (Mr.Bond) W. & Lucella W.