When my previous home insurance went up 30% after being a customer for many years, I looked for…read moreanother insurance agent. Not only did I pay half of what the other insurance wanted for the same coverage, I got a better deal on my car insurance too. The customer service has been incredible. Very pleased indeed!

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Albuquerque, NM area since 2004, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

I have been using State Farm renters insurance and its been great with clear communication and all…read morequeries answered on time.

Such a sweet experience. Walked in and my pup and I were greeted with custom coffee…read more (Key to my heart). This location had a VERY friendly, professional staff. They were able to answer my specific questions I had regarding insurance. They also have pet insurance for my Furr Mamas and Daddy's!

I've worked with Diane at All Star for over a decade. Since day one she has proven that exemplary…read moreservice in these times is achievable. In my time with her I've been through no less than half a dozen vehicles and homes. She is always there for me. With a simple phone call she is prompt in getting me coverage for what is needed; car, home, umbrella... Rates going up? Diane was there keeping my best interest (read as "bottom line") in mind and finding me better rates without my knowledge. I can't pinpoint any one incident but I'll bet she's gone to bat for me, when I needed to get ahold of the insurance carrier, for help with a claim on multiple occasions. If Diane is typical of the crew that All Star employs then you truly are in good hands. Looking for stellar service with a smile, look no further.

Ive probably been at all star about ten years. Ramona has always gone out of her way to get me the…read morebest coverage at the best price. Always super helpful with customer service. Thanks Ramona

Awesome staff, knowledgeable, professional and friendly. Always ready to address any issues if…read moreneed be.

I reached out to Steve's agency based on reviews, and I was not disappointed! Mindy and Christine…read moreare a pleasure to deal with in signing up for homeowners and car insurance. They have been helpful, prompt, informative and very lovely to deal with. It is a big contrast to the agent I have dealt with at another big insurance company. Dealing with these folks is a breath of fresh air. I have not had to file claims yet with State Farm.

I purchased my homeowner's insurance with John through his very helpful office staff. Sam was very…read morethorough and efficient in explaining everything. I have been very pleased with my choice with both State Farm and John.

I had a town home residential water line leak in the middle of my front yard in Jan 2023. I…read morecontacted my plumbing company # 1who was able to address/repair my problem. Altho my City water bill was 2X the usual monthly bill. Immediately made contact with State Farm Agent ABQ John Marcelli, whose office gave me the details I need to provide in order for my claim to be review, processed and home owners insurance honored. Thru out, I had regular updates from the local, divisional in TX and processor in was it CONN. Without Mr Marcelli's direction...I likely would STILL be awaiting the processing of my claim. With 30 + years as a State Farm Agent, the evidence was evident. THIS office deserves the highest of recommendations from me for EXCELLENCE in service, responsiveness and professionalism !!! W much gratitude ~ THANK YOU, Agent John C. Marcelli ET ALL !

Such great people. Honest, caring, and intelligent on how to provide you great coverage. Couldn't…read morerecommend any higher.

love her!! she is so wonderful and caring. She was able to get my home in the Pecos covered in a…read moreHigh fire risk area and flood zone for a reasonable price.

Larisa was courteous and listened to my situation. She asked clarifying questions to find the best…read moreoptions available for my needs. Her explanations were clear and the decision on coverage options was mine. I am very happy that she called me immediately after I used the Quote Wizard for a home insurance quote. She made it clear that her team was also available to help and shared their info as well. I'm very grateful she made life less stressful for my family! Rita Galindre

I had the same allstate agent for thirty years and he retired and the books were sold several times…read morewith in allstate agents, I finally got an agent that answers the phone, has someone in the office that did exactly what I asked them to do when I asked them to do it. If your not happy and need assistance call the Fernandez agency and get the help you expect from a Allstate agent. Houses, rental, car all with this agency!

No response to my calls & no assistance to my questions & concerns. I had an appointment set up by…read moreone of her employees but never received call from Aprilyn.

These guys are so personable and easy to work with, it makes me feel really well taken care of…read more Aprilyn and her crew really care about getting their clients the coverage they need.

One day I actually spoke with the mysterious Robert Pratt. I thought he was an imaginary figure…read morefor a long time until he actually answered the phone one day. Very friendly person. Over the years I have spoken with Roberta. She is THE BEST! Always willing to go the distance to take care of me and all of my insurance needs. I really love the roadside assistance they offer with my vehicle and renters insurance as well. The roadside assistance is such a good plan. I had AAA in the past, but am very pleased with State Farm. I would highly recommend Robert Pratt and State Farm Insurance to anyone looking for insurance.

Roberta is always so nice and helpful! Any time I reach out she is quick to help and resolve any…read moreissue. Thank you for always do your best