AVOID. Terrible customer service. I filed a claim on their website and I never heard from her…read moreoffice once, not my mail, email or phone. If your insurance agent isn't there for you when you need them what good are they? On the other hand, if you're late with a payment people in her office will call you everyday and send you nasty emails. Priorities. Further, I was by told by Cindy you get a gift card for referring people to her office. I referred two people and never received any gift cards. Say what you mean, and mean what you say. There are plenty of insurance agents out there. Don't say you weren't warned

Oh the ladies at this office are so nice!!! Cindy comes out and greets all her clients new or old…read moreor anyone who comes in. She's actually really involved at her office. At my old insurance company, I never even met the agent and I've had insurance with him for over a decade. She offers you drinks. What great customer service.

I have been using State Farm renters insurance and its been great with clear communication and all…read morequeries answered on time.

Such a sweet experience. Walked in and my pup and I were greeted with custom coffee…read more (Key to my heart). This location had a VERY friendly, professional staff. They were able to answer my specific questions I had regarding insurance. They also have pet insurance for my Furr Mamas and Daddy's!

Both Yelp and the AIP website indicate that both AIP offices are open on Saturdays until 2 p.m…read more Calls to both offices on Sat. Dec. 7, 2024 well before 2 p.m. indicate that neither AIP office is open on Saturdays. AIP - please update your hours both on your website and on Yelp to reflect your actual current open hours. It is frustrating for potential customers to find inaccurate information on these sites when it is so easy to keep your open hours up to date in both places.

I had to give credit where it is due. This young lady Brandy with AIP, is amazing. I can tell her…read moresmile through the phone. She is always upbeat and willing to assist my wife & I with everything we need. Her professionalism is top notch she is up there on customer service like my wife, we consider her a blessing to us. I feel we need more like her in this industry and dealing with a pandemic as we are. What a team of professionals you Have. If you do not have insurance get it. Ask for Brandi she will not stir you wrong. Blessings Jd (Mr.Bond) W. & Lucella W.

Farmers insurance coverage was great. There was a mistake in the system that added coverage I…read moredidn't want, and Lien Dao went above and beyond to make it right. 10/10 would recommend.

Great service! Lien and her staff were responsive and informative. I was very pleased.read more

I've worked with Diane at All Star for over a decade. Since day one she has proven that exemplary…read moreservice in these times is achievable. In my time with her I've been through no less than half a dozen vehicles and homes. She is always there for me. With a simple phone call she is prompt in getting me coverage for what is needed; car, home, umbrella... Rates going up? Diane was there keeping my best interest (read as "bottom line") in mind and finding me better rates without my knowledge. I can't pinpoint any one incident but I'll bet she's gone to bat for me, when I needed to get ahold of the insurance carrier, for help with a claim on multiple occasions. If Diane is typical of the crew that All Star employs then you truly are in good hands. Looking for stellar service with a smile, look no further.

Ive probably been at all star about ten years. Ramona has always gone out of her way to get me the…read morebest coverage at the best price. Always super helpful with customer service. Thanks Ramona

I'm writing this review because of the consistently outstanding experience I've had with Missie…read moreKimball over the past 2 years. She helped me get set up with Be Well New Mexico and pick out an insurance plan that was best for me. This lady really knows her stuff. She's also an absolute delight to work with. When I'm working with someone so knowledgable and so smart this horrible experience of dealing with insurance is no big deal. I'm so glad I found her and it's just one of those things that I want to keep to myself but is just too good not to share. If you need help choosing a plan, call Missie. She'll take the sting out of it.