What a horrible property management team! I am a homeowner and have lived next door to a property…read morethat this company manages. I have called multiple times over the past 28 years with complaints. Most recently I called regarding debris being shoved into the green barrier at the back of my property. I waited two months for help from this company to retrieve their garbage from my property. Then I found out that the debris was from their landscapers who found it easier to deposit stuff onto my property than to haul it away. Then I discovered that one of their rental units was fitted with downspouts running about 6 feet into my property rather than running along the building and away from my property. Cutting corners and shirking their responsibilities seems to be their mode of operation. It took me having an absolute fit with the owner of Delta to get their debris off my property. Devaron Roedel watched me do the work (I'm 62 and was 4 days out of surgery for cancer). They did reroute the downspout the next day but it should have never been on my property in the first place. If you are a renter, I would highly suggest you steer clear of this irresponsible company, they don't care and most certainly give you the run around if you need their help.

Okay, so this is way overdue, thank you so much for managing my property all those years. To think…read morewe never officially met. I called you needing someone to manage my property due to living in the Tri-Cities, 250 miles away from my place. I would of not made it with out you. I apologize for not doing this sooner . Also, thank you for selling my condo and just being super awesome. I still want to put a face to the name and hope to thank you in person someday. YOU SAVED me to many times to count .

RPM has managed my property since 2018 and have provided excellent service and support…read more Communication is quick and requests are fulfilled in a reasonable amount of time. The maintenance reviews are thorough with a the focus on priorities. Payments are prompt and on time as well as the 1099 tax form every year. I support and recommend RPM for anyone considering a property management company for their rental property.

Do not Rent from Real Property Management They are Rude…read moreThe GM is Gail The office manager in marysville is Rose Morrison Lisa is the maintenance manager Terry us the coordinator All together they aren't worth two cents you could rub together Do not call them or deal with their crap! Save yourself the time and move on to a Real property manager that cares! I only rate as 1 because that is as low as you can go!

This is without a doubt one of the worst management companies in the Pacific Northwest. Think twice…read morebefore you decide to get on board with Conwell Associates.I've never dealt with anybody so inadequate in my whole life. Customer care is my forte, but not for this company.

If I could give them negative stars I would. Their fees are outrageous despite claiming not having…read morethe funds to finish or start pseudo projects, preventing the sale of multiple condos in the Mukilteo complex. We had an offer set to close within 2 weeks, so we had to move into a bigger home after getting married and were getting excited to expand our family. With the cash from the sale, we had so many grand plans to start our lives together. We hired a realtor, got all the issues resolved in the condo (don't even get me started on how long it takes them to respond to a maintenance request - we're talking an average of 6-12 months before even responding, despite multiple emails and calls or the fact they had a leak from a top floor they never fully addressed and we had literal black mold and MUSHROOMS growing inside our home), stayed up for days and hours every night to clean and get it market ready while still working full time jobs. We had an offer within 10 days. Before we could close, Conwell Associates (run only by a mother and her daughter) surprises us with a deferred maintenance issue due to outdoor railings being out of code but they wouldn't be able to re-start the project until January because they claim to have" run out of funds". We can now only accept cash offers because no one will give a loan with this "deferred maintenance". We were told this back in September. Now we're being told they have just NOW started on the blueprints to start the project. So they either lied about starting the project in 2024, or they're lying about it now. We are now stuck with a lease AND a mortgage that we've had to pay for 6 months and are behind on every bill despite working overtime to make ends meet. We can't start a family, can't afford to celebrate birthdays or on anything outside of bills, we had to cancel our honeymoon, and will most likely become bankrupt because we're now in massive amounts of debt. We got married in June of 2024, hopeful for new beginnings and they have made it the most stressful 6 months. It's really testing us through what was supposed to be our honeymoon phase. CONWELL ASSOCIATES ARE CROOKS AND RUIN LIVES. We will definitely be suing, going to the media, contacting the DA and other legal professionals to support - whatever we can to stop them from getting away from this and negatively impacting so many people!

Looking for a professional company with small town devotion - that would be Team Costa at…read moreMacphearson's in Marysville. Rietta was so helpful when we were both selling our home, and buying a new home. The sales were final 4 years ago, and we still regularly hear from the team to share community information/events or check in to see how we are doing. Now that's customer service! We love their support of local charities, working within their neighborhood to support their neighbors. If we ever sell/buy again - they will be our first call!

From the owner: Real estate listings and salesread more

Performed a great deal of work for this firm in 2015 and still have not been paid. Very…read moredisappointing. I acted in good faith, performing all work requested - without receiving compensation - nor will they take my calls or answer my letters to resolve the matter. Unfortunately, it means the next step is to lien the properties of the owners where I worked and/or small claims court. Property owners be cautious with this group.

Do not rent from this property management company they are slumlords! I put a maintenance request…read morein on June 22, 2017 for an improperly working oven and burner. Did not get any response back until July 14, 2017 finally asking for the make and model number. No response until the 15th of August! Had an appointment set up for repair on the 24th of August for repair. Instead of calling me to double check the appointment got cancelled and now won't be until the 31st of August! So that will be 69 days without a proper working stove/oven! They will not handle any issues if you have any with other tenants! I have a coupke that are up until 4 or 5 am every morning pounding, banging and slamming things around and beating on our walls! They were using an impact driver, cordless drill and a hammer for a week until 4 am! When I sent an email to the property manager about I was told that multifamily living is not conducive to everyone and we could move! Basically the rental agreement is nothing more than a motion they go through nothing except the rent being collected is enforced!

Worst experience ever..... shes bitchy and uptight. Fires her maintenance person and hires her…read morehusband that knows jack crap about anything. Asked her many times to please replace a outside lightbulb (top of peek of house) so could see to get inside safely and fell on deaf ears. Surprised she could even keep a business.

The receptionist is incredibly rude. We are in the market to lease a relatively expensive home or…read morebuy one as well as lease a rental we own. The receptionist wouldn't give me more than a few minutes of her time indicating I was wasting her time. Initially, she didn't offer to call me and wanted me to follow up. Poor service and bad attitude is what you can expect.

So far so good! We switched after having a horrible time with SJA and they have been responsive…read moretransparent and communicative so far. Appreciate all of the team's help and so far it has been pretty seamless. Management costs are on par with the other property management companies in the area and there is a point of contact for the team, which is nice to have if anything comes up. Happy we switched!

Although we didn't end up renting the home, working with Michael was such a positive experience. He…read morewas incredibly kind, thoughtful, and genuinely went out of his way to help us. He was very kind with setting up an after-hours tour for a house we were super interested in, and always responded quickly and thoroughly to our questions. His professionalism and warmth made us feel truly valued throughout the process. Michael is exceptional at what he does, and anyone would be lucky to work with him!

I recently met with Katie Mandell, a property manager with Maple Leaf, to view a townhome in…read moreSeattle. She was responsive and accommodating while scheduling the viewing. When we toured the unit, she was very knowledgeable about the property and its history, and answered all my questions regarding the rental terms and application process. Katie was extremely kind, personable, and professional, and gave me the strong sense that she and the company she represents are trustworthy and sincere. The townhome was great, but unfortunately, another applicant applied for the unit the night before we met, so the timing didn't work out. After we toured the property, Katie was kind enough to show me another home nearby, and went above and beyond, by searching for other properties in the area managed by Maple Leaf. I decided to not move at this time, but am grateful for all of Katie's help and hope to work with her and Maple Leaf Property Management in the future.

Horrible experience! ZERO stars. I would never rent with them again. Maple Leaf is the property…read moremanagement equivalent of predatory house flippers. When I moved in I told them there was a hole in the outside wall, near the kitchen window. For the next 1.5 years I told them and they had their own inspectors take pictures of it. Despite this, they only made a move to fix it once I reported them to the city. The whole time I lived there I was told that all of my things molding was my fault (including 2 beds!). I was told to leave my cupboard doors and drawers open to prevent mildew in the kitchen. The dehumidifier I requested would fill up at the end of each day. When they finally opened the wall to fix the hole, there was black/wet insulation and they had to replace half of the kitchen's 2x4's, and the workers found another hole with earth worms living in the kitchen under the dishwasher. Despite having 5 different workers out to deal with the hole and earth worms, this was never fixed by the time I moved out. And then, 2 weeks before I moved out there was water dripping out of the bathroom ceiling fan. They opened it up to find a leak that had to be going on for at least a year because the insulation was again black and the wood was moldy. They did not fix this before I moved out. I just had to live with a hole in the ceiling above the shower... Then they illegally withheld $750 from my deposit. They didn't follow the law by detailing the reasons for withholding this amount. They simply printed out a screenshot of text messages with their handyman giving an estimate on two projects. Thankfully I was able to recover the deposit since they do not know the law or how to do their jobs. There is so much more, but this should suffice as a warning. Lastly, their own employees bad mouth each other. Highly unprofessional and shows the do not even follow basic respect standards. Disgusting, gaslighting, lying, and incompetent company. Steer clear!

Ashley was fantastic to work with when renting to my daughter in law and grandson. She was very…read moreresponsive to all requests. She advocated for us do the landscaping rather than hiring it out for $600 a month, which was a big help. I could reach out to her almost anytime. The responses were quick and very friendly Highly recommend Windermere Property Management

From the owner: We are in the business of protecting and enhancing your investment. Using a wealth of experience,…read morewe employ a professional approach with a high emphasis on communication and quick response time.

I had a horrible experience with Joanna, she was unprofessional and borderline discriminatory. My…read morepartner and I (hispanic) applied for an apartment we both have good credit scores (700 and 750) and clear backgrounds and he makes well above the required amount but she kept focusing on my income but before I applied she said it would be no issue since he makes more than what is required. I told her that I would be moving out of state and not working for a period of time and we both had made it clear he would be paying for the rent. I told her I would be a student when I went to washington and would not be contributing financially and she even said that she'd add a line in the lease that said if he was got out of the lease then I would too which I told her was completely fine. She also refused to answer any questions just saying she needs it and was hurrying me for my income information like 30 minutes after she had asked me for it. And then after I sent her my employer information and income she asked for my savings... We applied somewhere else and got approved instantly and looking at the reviews it seems like a lot of other people have had issues with her would NOT recommend this place at all.

DO NOT RENT FROM THIS PLACE! JOANNA made my last year…read moreterrible. Here are a couple reasons why ° when I told her the bedroom roof is leaking she told me to open a window to air it out and that should fix it (it did not, the roof kept leaking for 6 months) °There was mold in the bathroom when I told her about it her handy man called and told me he is a "bigger man" and cannot fit in the attic to look at it and I should just turn the fan in there on because it's probably condensation build up. IT WAS MOLD ° I had a friend over one day and she decided to stop by and when they opened the door she interrogated them by asking "how long are you staying here? Will you be living here? How long have you been here? If you stay here you need to be on the lease." (It is not her business who I let stay the night) ° I told her the dryer made a knocking noise and she told me to send her the model number so I did, and nothing got fixed at all. When she called to tell me about the fees I would be charged I asked her how much it would all cost and in a condescending voice she said "well I have 2 weeks to get you that so you have to wait" instead of I will email that as soon as I can. I saw previous reviews about this place after the fact and I regret not looking into them more.