Reserved a U-Haul about 2 weeks in advance for a long move. We decided to go with U-Haul in…read moreWoodland since the price was about $200 cheaper than getting a U-Haul in Davis. The scheduled pick-up date, as planned via the U-Haul website was July 4th. I know that isn't the best date to begin the process of moving, but the U-Haul site said it was bookable. Upon arriving at the scheduled time of 8AM, the attendant was not there. When contacted over the phone, he mentioned he was running late. He got there about 30 minutes later than the arranged time. That was not too bad, but what made it upsetting was that we had requested furniture moving pads, and some kind of trolley to help us move larger items of furniture. We were not able to get either of these items; they said they did not have any available, and even said a homeless person probably stole them from the lot. The truck was fine, and we made it work for our purposes, but I would not use this contract company again, as it seemed they were not prepared for our rental, and didn't have the equipment that we paid for/reserved.

Showed up to my reserved compressor and it's the wrong hitch style that they told me to bring they…read moredidn't have a hitch that would work and come to find out the battery was dead so I ask them to fix it and I'll show up the next morning to pick it up, idk what idiot they had change the battery but 40 minutes to change a battery you shoulda done yesterday what a joke had to wrestle an arm and a leg to get my receipt back one of the lower iq looking bearded guys literally ran off with it would stay away from

I've only been in there twice over the last couple of years. This last time I rented a pallet jack…read morewent in there. These guys took care of business. Completely professional got me in and out of there. All of the employees had the same positive attitude good experience I'll be going back.

0 Star. Worst experience. Do not rent from here. Elisabeth will call you during your rental to…read moreguilt trip you in returning it sooner so she can give it to someone else they either like or prefer. Horrible service. May god have mercy on your soul.

I rented a u-haul recently and Seth helped me out! Very kind and amazing service. He answered all…read moreof my questions and was very straightforward.

U-Haul's storage unit service is nothing short of excellent. I needed a secure and convenient place…read moreto store my belongings during a move, and U-Haul delivered on all fronts. The facility was clean, well-lit, and the staff was incredibly helpful. Their competitive pricing and value for the quality of service exceeded my expectations.

Three stars for a nasty cab. A used mask left on the console, dirty cup holders and previous…read morerenters reciept on floor. The counter people inside True Value were nice.

I rent a motorhome every year with a group of my friends to attend the NASCAR races in Sonoma…read more Over the last 10 years, we've rented from everyone... El Monte, Cruise America, small local renters, and private parties thru Outdoorsy. Our experience with A Family Affair has by far been the best ever! Moses and his wife run a genuine mom and pop shop and have a great passion for their clients. They not only made the rental experience quick and easy, they were a joy to work with. We rented their almost new 2024 Entegra Odyssey 30Z class C. As a new rig, there were a few minor issues that came up. Moses was super helpful and got back to me via phone to help me thru the problems we did have. He was also nice enough to let me park my car in his yard while we were gone, and made the return check in process super easy. I wish I had discovered A Family Affair years ago. I will definitely rent from them again, and highly recommend them!

I bought replacement seat covers for our gas class A motorhome but decided not to attempt doing it…read moremyself so I searched around for a shop that I could drop off the motorhome and have it done. Moises was outstanding to work with. I explained what I had and what I needed and he said no problem let me give you a quote. Quote was great so we scheduled the work. He called to confirm Friday about what time I would be arriving on Monday. After dropping it off he confirmed when it would be ready. The next afternoon it was done; ahead of schedule and on budget. Got up there to pick it up and the installation was perfect and the interior was clean and everything was in its place. It's been years since I have found this level of customer service and professionalism. I highly recommend them for your upholstery needs.

These guys were helpful and refunded a little $$ when I got my scaffolding back a bit early.read more

Way too much money for a tool that I thought I needed, didn't use, had back to the yard in less…read morethan 1 hour. I appreciate the discount from $330 to $206. But it shouldn't have been more than $206 in the first place. I used this place because I've used them in another state in the past. And they were awesome. Not so much at the Orangevale, CA location. The same rental down the street from my home wants $180. Should've gone there. Don't go off of previous experience at a different location

U-haul Renters beware…read more Rented a truck for one day last week. When I received my receipt, mileage charged against me was twice the actual. I drove the truck from Woodland to Davis to Woodland equalling 11 miles one way (22 miles). When I received my email receipt my mileage charges were 40.00. When I called Beemers U-haul to state my concern, attending agent (owner?) was unpersuaded and was uninterested in making the adjustment. If that wasn't pathetic enough, same people charged me an additional $9 to top off the gas tank. Before returning the truck I had topped the tank with $10 of gas (to cover the 22 mile usage). That would equate to 5 gallons usage for 22 miles. Sad people. This pathetic fraud and deceipt will not break my bank. But I do believe in Karma and Google reviews and Yelp reviews. Lesson. Use a different U-haul.

I don't know if my issues were specific to this location or for U-Haul in general but I will never…read moreuse U-Haul again if I ever have to rent another moving truck. I had so many ridiculous issues. Starting with getting a truck that had less than 1/8 tank of gas and no dolly so I had to come back for the dolly. I honestly don't have the time or desire to write it all out here but I'd STRONGLY recommend you go a different route if you're looking to rent a moving truck. Either way, good luck to you!