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    Jason S.

    Recently rented a piece of equipment from Rental Guys for a week with a friend of mine. The charge for the equipment was $949.62, we paid in full and were on our way. Well two days later, no phone call or notification the account was charged an additional $309.25. Questioning it we called and were given the run around about trailer rental and discounts. This doesn't sit well with me, after all we agreed on a price for the week and paid in full. We did not authorize the additional charge because we were unaware of it. They just decided let's make them pay a little more without even a phone call. Here we are today, we returned the equipment and were provided a receipt. There was a break down on the receipt with all the equipment rented totaling $949.62 (the agreed upon amount. Then there was a flat charge for the $309.25, yep you guessed it, no break down, nothing about trailer discounts or equipment rented, no explanation at all just a charge. With some argument they refunded part of the charge (not all) because they said the manager was out sick. Long story short, I do not recommend Rental Guys, they will just charge you more without a written break down or real explanation of why. Terrible way to do business.

    Gavel only.

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    2 years ago

    Helpful 2
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    Love this 1
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    9 days ago

    Helpful 0
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    9 days ago

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    8 months ago

    Helpful 1
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    7 months ago

    Helpful 1
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    1 year ago

    Helpful 1
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    1 year ago

    Helpful 1
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    2 years ago

    This place is great. I've rented 5 times from these guys. Never had a single issue. The workers are always super helpful and friendly. 10/10

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    3 years ago

    Very good selection of equipment. Very helpful in selecting the correct equipment for the job

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    5 years ago

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    Photo of Its M.
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    3 years ago

    Top notch. Great communication, delivery and customer service. I will not go anywhere elese.

    Helpful 0
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    4 years ago

    Helpful 0
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    5 years ago

    Equipment worked great. It did the job I needed it to. Price was fair. Service was great.

    Helpful 1
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    5 years ago

    Helpful 2
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    5 years ago

    Helpful 2
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    Oh no 1

    5 years ago

    Easy rental and great customer service. We would definitely use them again for our equipment rental needs.

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    Photo of K K.
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    5
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    5 years ago

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    Ask the Community - Rental Guys

    Review Highlights - Rental Guys

    They hooked up the trailer to my truck, loaded the trencher and sent me on my way after explaining how to use the machine.

    Mentioned in 2 reviews

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