Heads-Up it is time for an update…read more While I was originally unimpressed the first two times I used their annual services to maintenance my sprinkler system that they installed, over the last few years it appears they have improved their processes and I haven't had any issues. They send annual email reminders now at the beginning and close of the season to schedule your routine sprinkler test and turn-on and turn-off (winterize) your system. Additionally, they're responsive to phone and email (email is preferred for me) and they have their individuals call when they are on the way so if they give you a window of a few hours you can still wander a bit away from the home and have about 15-30 minutes to get back. The individuals who have come out to my property have been polite and prompt and have listened to my needs and adjusted the timing schedule and showed me how to use and update the schedule if I want to make changes. No issues or complaints here. They are doing a good job and seem to have taken some of the feedback for improvement to heart.

I wish I had read the reviews before hiring this company. Management is unresponsive - requests to…read morespeak with a manager go unreturned . They came out one day, but when I called back the next day for a simple readjustment, no one returned my call or provided an update. Very poor customer service. This company wants to charge you for the same work they did the previous day. "HOW"?? INTEGRITY MEANS NOTHING TO THIS COMPANY---STAY AWAY

Been with this company for the 3 years weve been stationed in VA since it was Cost Cutters and now…read morechanged to MJ's, and noticed in the very beginning it was hard to get ahold of someone directly in order to request for additional services. Multiple requests for additional services went unanswered so we gave up on that, and settled for the basic services we were already receiving. However, when this company changed to MJ's maybe 1 year and a half ago, We received no notice until they needed to update our card info for payment. Multiple times I reached out utilizing both email and telephone but only received a few emails here and there requesting me to give our card info over an email which I was not going to do. While I couldn't reach anyone our card was still being charged the correct price weekly so I wrote it off and continued with my life. Fast forward to today in 2021, I receive a call from Nikkie who claims we owed around $200 and they will not be coming by to manicure the lawn until it is paid. She told me she needed the card info updated and supposedly has been trying to reach us. I'm curious as to how and when they tried to reach me because they obviously have the number since she called all of a sudden. The big bill was chalked up to them just cutting my lawn without receiving payment which is odd because like I said, no one has ever attempted to reach me until now. Now that money is owed, someone can answer my emails but not calls, hounding me for our card info. But while charges were reoccurring with no payment no one was concerned. Now I am forced to pay this big bill and in the mean time deal with a messy unkept lawn. This has placed me in a inconvenient position and I hate that. As if I'm not stressed enough dealing with a deployed husband ugh!

MJs is the best! Not perfect and yes, mistakes are sometimes made, but Jon and Mike (co owners) are…read morealways willing to correct and go above and beyond. Covid and everything else going on this summer and they're still here every week servicing my lawn. I had my lawn cut short, thatched, aerated, fertilized and seeded this afternoon by 3 different crews of MJs! Talk about proficient team work...I'm impressed! If you're looking for a dependable reliable lawn service give them a call at 757 320 6328.

I wish I had read Susan P's review before I wasted $89 and several hours of my time with this…read morebusiness. She nailed it when she said condescending and non-stop talking. And all that stupid swag. I had the same experience of a woman who seemed very reasonable and knowledgable coming first, but she wanted Dan to look at it first. My main focus, which I told her was to get a new shed and to get heathy grass growing in a small area at the rear of my property. She said I needed gutters on my house first, then the dry well that she stated with be no maintenance. Then trees trimmed back. She next sent Dan to look at the situation and his first statement to me was "let me tell you about myself". Non-stop bragging (people LIKE me) and telling me how much work he had with no time to do. Then proceeded to waste another hour of my time talking and barely getting to what I wanted. Next he sent his tree guy (a sub contractor) that I spent another hour with. He was nice, but said much of what I wanted done was too "technical" for him. These are things the first woman came said I needed to get a healthy lawn. The estimate came back from Dan for just the tree work at over $6,100. When I called Dan to question that he got irrate and ranted about his overhead and the hours that had been spent on me. My own tree guy was just here with an estimate of $2150 to do all the work - including trimming the limbs that Dan's guy said were too "technical". IMO the whole group is to be avoided. A least I got a bag of mostly useless trinkets with Dr. Dan's name on them. And I found another builder who listened and will build my shed and a deck for about half of what Dan was estimating - though he never gave me anything firm.

Honestly, at first, I was just trying to find a company to replace most of my small backyard with…read morestamped concrete as well as my little walkway to the front door. I called several companies and had some people come over and give quotes or after measuring would say they would email or call back with a quote. No one ever got back with us. I started to get a feeling that all the companies I talked to didn't want to do the job. Maybe because I live in a townhome and transporting concrete to the back yard via a small grass alleyway was too much. I don't know; all I know is that I was getting annoyed with no one getting back with me. Anyways, Dr. Dan's was the only company that we contacted that established communication after surveying/measuring. Within a few days after calling them they came over to inspect and measure and talk. I was just relieved I found a company that was willing to do the job. They were very professional and did everything promptly. Dan himself came several times to oversee the project. It honestly came out beautifully. Despite a couple of small minor imperfections, I still think it was worth every penny. I will go back to them for any future hardscape/landscaping work.

Needed them called yesterday here first thing this morning did a professional job immediately took…read morecare of everything I highly highly recommend these guys

My only regrets are not taking before and after pictures, and that the crew didn't knock before…read moreleaving so I could thank them profusely. The crew they sent did a phenomenal job on my yard's spring cleanup. The neighbors have sweet gum trees that hang over my fence and litter it with those stupid spiky pods and they did a brilliant job getting so many of them up, along with all the leaves and sticks and pine needles that have accumulated this winter. They also did such great work cleaning up my flower beds and getting them ready for mulching. I don't think the yard has looked better in the three years we've lived here - we usually do it ourselves and they put us to shame!

They are they best. I used them will in the navy. Im now 100 percent va disability. They have an…read moreamazing crew that does a outstanding job. Thank you so much Michael, Dustin and Thomas.

Called them twice about 2 weeks apart over a month ago VM message said " leave your name and number…read morewe'll get back to you..." in another century? I got zero zip nothing Found someone to mow grass ( I sprained foot badly) but still need beds cleared branches cut down dead shrubs removed redging of existing beds etc etc ---neede work over a year ago now can't do any myself but I won't call these folks again...

I am happy I found Budget Cuts for our leaf removal in our yard. It was too much work for my…read morehusband and I to do with our little kids running around. Terry gave us a really reasonable quote and the work was done within the week! Will definitely be using Budget Cuts for future yard work. It's a no-brainer for us.

Terry was very quick to respond to my quote request for cleanup. He came within a few days and was…read moreable to give me a quote. We discussed bi-weekly lawn care and I'm very excited to continue business with Terry as the crew did a great job. He was super friendly and understood exactly what we needed since we are moving out of our rental soon. They removed the debris we needed moved and Terry also let me know it would take probably 2 cuts before all the weeds were gone because that's what traditionally happens. I feel confident in the care our yard is going to have while we're still here and I'm happy we were able to find Terry.