After deciding to install an irrigation system and well in our new home, we reached out to four…read moredifferent irrigation companies for quotes. The quotes we received all came back relatively close in price. Initially, we almost didn't go with Andy's company because of the format of the estimate he provided. However, after meeting with him, he was candid, very responsive to correspondences, knowledgeable and detailed with our inquiries. He was very informative throughout the process and provided better solutions than the other businesses for our upcoming lawn projects. After hiring Andy, he remained committed to making sure we were happy with each aspect of the work all the way until we did the final walk through. He continuously kept us informed of the schedule, and we appreciated that the yard was kept clean. We were very impressed with the level of effort they put into making sure the grass and dirt were placed back into the trenches they dug. Overall, great work, customer service, and professionalism throughout the project. Highly recommended!

I used this company about 3 or 4 years ago and was pleased with their service. My irrigation pump…read moregave out a couple of weeks ago so I gave Malcolm a call again. We made an appointment for Friday, 5 September between 11.00 and 1130. I got a message at 10:48 on the that day saying he was held up on a job involving a well for drinking water. I understand that drinking water is more important that irrigation and let him know that I understood. He said he would swing by later in the day but never showed and never called saying he would not be able to make it. He reached out that night at about 8:30 apologizing and we rescheduled for 10 September between 3:30 and 4:00. Because it was urgent to get a operable pump going, I reached out to M&D Pumps on Saturday morning and ended up speaking with a nice man named Marc. He was there within an hour and had a new pump installed and running within 2 hours after my call. He was also a very pleasant man who was very knowledgeable. On 10 September, Malcolm again did not show and again, he never called to let me know. I sent him a text expressing my disappointment and asked if everything was ok . . . no response. I reached out a day or two later and have not heard back from him. So . . . based on my experience, if you are looking for someone who may or may not show up to work on your irrigation system by all means - GNC Pumps and Irrigation is your company, give Malcolm a call. If you are looking for a company that can work on your pump and will show up in a timely manner then I strongly recommend calling Marc at M&D Well and Pump at 757-718-6149. I ended up doing the irrigation work myself but I have three neighbors that recommended Joe Mallack Irrigation at (757) 615-0868. I'm sure there are other great irrigation companies but I cannot recommend calling GNC.

We have used Malcom of GNC Pumps and Irrigation for years! He is the best when it comes to your…read morepump and sprinkler. He is such a nice guy and bends over backward to make sure everything is running as it should. If I could find someone like him for all the different homeowner services, we'd be in high cotton!

Wonderful company! I…read morelove to garden and have many flower beds that are FULL of beautiful plants that will bloom year round. Southland came out and installed a sprinkler system with different types of heads to best provide coverage for the lawn and gardens. I'm a "little old lady " on a fixed income and thought they were very affordable. Fast forward a year and my sprinklers didn't come on so I went out to check the controller and ended up totally screwing it up!! Andrew PATIENTLY walked me through the process and helped me reprogram it (dumbed it down for me). So now it's much easier for me to operate. Thank you Andrew for providing me with EXCELLENT customer service. I am retired from a Bell Telephone Company so know it when I see it!!

I was looking for someone to winterize my sprinkler system and no company seemed to want to do the…read morework. Southside was responsive and friendly. I called in October and they said they normally winterize in November and they would put me on their list and call me when scheduling and low and behold mid November and I received my scheduling call. Do yourself a favor and utilize this small business. Highly recommend.

Gentle Rain has been our irrigation servicer for over 10 years. Their employees are knowledgeable,…read moreprofessional and courteous. Antonio came today and did a wonderful job. He is a great representative of GR providing excellent customer service with a personality. GR is the standard for your sprinkler needs. Give them a try.

I would like to commend Lamont with Gentle Rain for his efficiency. He arrived on time and…read moreproceeded directly to repair various sprinkler problems: replacing a controller module, an input piping leak, adjusting a sprinkler range problem, and attempting to overhauling a backflow leak... all within one hour.

In my opinion one of the top landscapers on the Coastal Virginia area. After receiving several…read morequotes they were the highest, but I was confident in their ability which proved to be correct. Tyler was the site Forman over the three days. It turn out great and on budget. My only reason to hold back the star was the cost. Winesett is not attainable for everyone unfortunately. 4+, rounding down. I would recommend and use them again.

Being new to the Chesapeake community, I was referred to Winesett Nursery & Landscaping by someone…read morewho knows me well and understands my background as a commercial construction business owner. In short, there aren't enough words to express the professionalism, design expertise, care, and competency of the Winesett team. Tyler, Matthew, our representatives and project managers, along with their field crew--Steve, Nick, and Tim--were consistently communicative, punctual, and attentive. The quality of workmanship they delivered is among the best I've experienced. I highly recommend Winesett Nursery & Landscaping. Whether your project is small, as ours was, or large in scale, they set the bar for excellence.

Ten years after Installation of the irrigation system (not by Irrigation Works), we needed heads…read moreand zones adjusted. The plants had outgrown the spray, were blocking the heads from hitting the rest of the beds, and we needed another zone added. Irrigation Works surveyed the system and made recommendations. Split the proposal into two parts so we didn't have to do it all at once. They nailed it. Stuff that needs water gets it now and water doesn't spray where it is unnecessary. Things change over time and we're very pleased with the thought and workmanship Irrigation Works delivered.

Have used Irrigation works services for years without any issues. However, the company has gone…read moredownhill over the last year. I have called them 3 times in the last two weeks to have my sprinkler system turned on and serviced. During the first call they said they would call back to schedule, but they never did. The second and third calls they have yet to even return. On top of that the person that did pick up the initial call wasn't even nice. I'm sure they are short staffed like everyone else but with some basic communication and kindness they would get some flexibility from their long-term customers, but I guess that is not in the cards.

Heads-Up it is time for an update…read more While I was originally unimpressed the first two times I used their annual services to maintenance my sprinkler system that they installed, over the last few years it appears they have improved their processes and I haven't had any issues. They send annual email reminders now at the beginning and close of the season to schedule your routine sprinkler test and turn-on and turn-off (winterize) your system. Additionally, they're responsive to phone and email (email is preferred for me) and they have their individuals call when they are on the way so if they give you a window of a few hours you can still wander a bit away from the home and have about 15-30 minutes to get back. The individuals who have come out to my property have been polite and prompt and have listened to my needs and adjusted the timing schedule and showed me how to use and update the schedule if I want to make changes. No issues or complaints here. They are doing a good job and seem to have taken some of the feedback for improvement to heart.

HEADS UP -Would be nice to talk to a manager that isn't really ready to blame customer and only to…read moresay you need more work cause you "might" have touched the head. DUSTIN BROCK has worst customer service ever. Only suggestion he has is to "come back, replace, $$$". SCAMMERS PLENTY OF OTHERS OUT THERE!!

I contracted with this company in May to construct a 6 foot by 6 foot fish pond. I was given…read morepictures of possible pond designs. The price was reasonable. The pond construction was not started until Sept. 5th. The boulders/ stones were huge and took up much of the interior of the pond. When I requested that smaller stones be used, the owner unilaterally cancelled the construction project, replaced my original pre-formed pond into my yard, and removed all of the materials. He kept my $1,971.50 deposit although he breached the contract and much of the costs incurred resulted from his company purchasing and attempting to use boulders that were inappropriate for a small pond. I am very disappointed in the high handed manner in which this matter was handled. Better communication about the intended products and exact design are needed.

An outstanding company. Courteous, professional and knowledgeable. I most definitely highly…read morerecommend C. Gildersleeve.