After discovering a water leak (which our plumber was able to locate and stop), we were put in…read morecontact with United Water Restoration Group to inspect for any potential mold and water damage. Teluride arrived on time, was professional, kind, and explained everything he was doing. He confirmed the leak had stopped, thoroughly inspected the affected areas for mold and moisture, and even called our plumber to discuss his findings and compare notes on the source of the leak. That level of communication and teamwork is impressive. He was also respectful and considerate of our home. He took off his shoes before coming inside and even complimented how beautiful our home was. His respect for our space made a great first impression. Service wise, he was thorough and knowledgeable. It's obvious he takes pride in his work and genuinely cares about providing outstanding customer service. If you're lucky enough to have Teluride as your technician, you're in excellent hands.

We had a water line break and leaked water in an outer wall. Zack was outstanding. Thorough, kept…read moreus in the loop on what he was doing, we would ask for him again if we had another issue.

In some ways, how this story came about is something I'd like to forget! The morning Reunity was…read moreplacing a new window in the front bay section of the house, serious termite damage from years ago was discovered and the project had to immediately cease. Not sure of what to do, I asked the lead supervisor on the job, Gene, if he had any recommendations on a contracting company for me - here the recommendation for First Coast Contracting (FCC) came in. Not any of this companies fault, but the whole job took around 2-3 months to complete - waiting for permit approval created the longest delay. But I found the owner, Ray and supervisor, Jason, highly professional throughout the process. Thankful that Ray was patient with me when I messed up on a payment a couple of times. There was a lot of work to be done. I was surprised how young the first crew was. They tore down the things that needed replacing - repaired and replaced the header and necessary 2x4s excellently, as confirmed by the inspector. The process was rough for me mentally because dealing with two significant projects simultaneously brought great stress my way. But I persevered! I was there everyday throughout both FCC and Reunity's work and saw that all FCC teams that worked on the house preformed well. This included a tear down to reveal the extent of the damage, getting the boards, etc. to replace them, resealing the new installed plywood and siding in the end on the outside. There was one new sheet of plywood that needed to be installed on the interior, and Clovis handled that magnificently! There were a few quirks on times of arrival on a couple of occasions. This mostly was from the younger team, but I have no complaints about their work and neither did the inspector. I was going to write four stars for FCC, but after looking at only one challenge for me about them, I can keep it for five as I would use them again and they do the job fully and correctly. I'd only say too, that it is seemingly pricey. But I'm not an expert on how to rate them price-wise when compared to other contracting companies. People do get free estimates and FCC is highly rated on Google as well. Recommend: HIGH

Dennis and his team at 1st Coast Contracting did an amazing job on the repairs at my home. I had…read morewater damage to my entire living room, including the ceiling and floors. The work they did was top notch. Looking at my living room now, you wouldn't know that water damage was ever there. Dennis kept me informed every step of the way during this process. Always provided excellent customer service, professionalism, and respect to my home. I've attached before and after photos.

Called Alex to look over and resolve our water leak in our wall and address the mold issue. He…read morecame over in no time, gave a great price for the repairs, and coordinated everything. He and his team were extremely professional and performed great work. I highly recommend them.

Mold service requested. Their prices were less than average. Alex is a good man, I appreciate his…read moretrying to help.

Locally owned and managed ServPro franchise with an amazing team that truly cares about serving its…read moreclients during emergencies.

Destroyed everything. Jabora was unprofessional and confrontational. I highly do not recommend this…read morebusiness.

I recently contracted RestoPros of Northeast Florida to perform cleanup and mold remediation…read morefollowing the living room plaster ceiling collapse at my 1947 lakefront home in Jacksonville, Florida. Ivan, RestoPros' estimator and project manager, met with me personally, prepared the estimate, supervised every aspect of the project, and worked alongside his crew throughout the job. With more than 20 years of experience in restoration as both a tradesman and project manager, Ivan's knowledge and professionalism were evident from the outset. Equally important, he is an excellent communicator, dependable, trustworthy, and genuinely committed to doing the job right. He consistently followed through on everything he promised--and even went beyond my expectations. He is also personable, approachable, and simply a pleasure to work with. Ivan is someone who does what he promises--and then goes beyond what you expect. I would also like to recognize Ivan's two crew members, Noah and Justen. They were courteous, respectful, hardworking, and thorough. The project took three days to complete, and throughout the entire process they demonstrated professionalism, attention to detail, and genuine pride in their work. The crew removed all remaining damaged plaster, cleaned up every bit of debris, and left the area properly prepared for future ceiling reconstruction. They also performed mold remediation on the exposed ceiling joists in the attic area and, as an unexpected courtesy, treated all of the kitchen cabinets and drawers at no additional charge. The cabinets looked refreshed and even smelled noticeably cleaner afterward. I would also like to thank Lina in the office. She was consistently pleasant, responsive, and helpful whenever I had questions or needed information. Good communication makes a significant difference on projects like this, and she was outstanding. From beginning to end, my experience with RestoPros of Northeast Florida was excellent. Their professionalism, integrity, communication, and workmanship gave me confidence throughout the project. I recommend them without hesitation to anyone in need of restoration, cleanup, or mold remediation services.

Great advice and support. I was advised with next steps to get my issue resolved! Thank you!read more

he stiffs his subcontractors. this is how you get your customers a lien on their home. do…read morebusiness with him at your own risk.

7/21/21. I had my carpet cleaned with this company before with Justin. I was going to use a coupon…read moreto get it cleaned but then it was like " no that amt will be deducted from the amt we will charge you...blah, blah" . So since I had Justin before, he gave a price, did an excellent job and no " oh well we have to charge more for this or that" we called. Again great job!