Overall very stressful experience after having multiple repairs after hurricane Irma and un…read morecovering un foreseen problems. If something did not go as discussed with contractor it was made out to seem as I had misunderstood. Tile guys left furniture out on porch for days, flooring was originally supposed to be completed within 4 day time frame, when in actuality it took a total of 13 days in which I was out of my home. When I informed the contractor there was a white substance seeping up from grout I was told to just mop with vinegar more than 6 months later white residue continues to seep up through grout. It got to the point I just wanted to be done with Microtech, wrote my check and moved on.

I had Microtech come out and look at a mold / water damage problem I was having with my siding…read more They came out and provided an inspection. After the inspection I received a thorough report which included the findings of the inspection, the sources of the damage and the recommendations to fix the problems. The owner of the company even called me to personally review the report with me and explain the process of how I could coordinate moving forward with getting the situation under control. They were really helpful with providing answers and suggestions without any pressure. I really appreciate that. I really felt a sense of trust with the company. I highly recommend Microtech for anyone in need of assistance in addressing a mold or water damage problem.

In 2019 we renovated a home in Neptune Beach. We hired Home Core for the renovation. They hired A…read moreand B Flooring to install LVP in the home. We noticed that the planks would move and had gaps appear in the joints. Being that it was a rental home we had to wait for the home to be unoccupied to address the problem. It has now gotten so bad that some of the planks have cracked and buckled. We thought it was a product issue and had Floor and Decor send a person to evaluate the product. In their report they state that there is nothing wrong with the product, but instead that the LVP was installed improperly. This was brought to the attention of A and B Flooring and they are refusing to replace the floors stating that it is outside of their one year workmanship warranty, and Home Core is also refusing to take ownership of the problem caused by a sub they hired. The best that they will offer is to "work with us" on getting the floors replaced, however they still have yet to give us a quote on the cost of replacing the floors. They stand by their statement that they will only cover the floors for one year after installation. I would not recommend using Home Core. They don't stand behind the work that is done on their projects. I will happily remove this negative review if Home Core steps up and does the right thing by taking responsibility for the poor subs they hired.

Project - $400K add on and remodel to $600K home…read more Quality Average The final product feels like a new apartment rather than a million dollar home. Mistakes: On the day of move-in, many problems existed in a supposedly completed home, including: Hot water plumbed to toilets (120 degrees) Only cold water to showers No water pressure in sinks No attic ventilation Leaking pipes Door handles falling off Unsecured and uncapped gas lines Went through 6 different supervisors on the project. There was no consistency due to constant turnover and no one knew what the prior supervisors had done. They were not my advocate. This is a business that looks out for profit and not for providing a quality service. Efficiency Poor 1. Was told they would start the project in 3 months. Actually took 6 months to start. 2. Was told it would take 6-9 months to complete and it actually took 14 months. 3. After completion took 5 months to complete the punch list. 4. Total of 25 months. For a project that should have been completed in less than a year. Cost Charges are ambiguous and unethical Their billing system was highly erroneous. I had to review bills with a fine-toothed comb and on multiple occasions found the "mistake" of over-charging tens of thousands of dollars, but never any under-charges. They would also charge for upgrades that never took place. Originally, they tell you that a painting subcontractor will cost $10K along with a 20% supervision fee adding up to $12K. What ends up happening is they choose an alternate subcontractor of the poorest quality that only costs $6K but will still charge you $12K, making a 100% profit on what was originally a 20% fee. Also, due to the unsatisfactory work done by the low-grade subcontractors, jobs will often have to be redone multiple times. For example, my house had to be repainted four times. Overall, the unclear and dishonest system creates more problems and ends up costing much more money and taking more time than originally discussed. Recommendation I would never use this company again. I would only recommend them to someone who I would want to have a painful, expensive, poor quality experience.

I got an estimate from Mike and Don and they were fabulous. They came within 30 minutes of me…read morecalling to request an estimate and were the nicest guys. They provided suggestions and education regarding my situation and delivered professional service. I really enjoyed how friendly they were and how wonderful they were with my dog. I always feel bad because my dog has a ton of energy and they welcomed and encouraged the happy vibes from both of us. 10/10 stars!

Paid $1900 for a deep cleaning of a house that was mostly clean, moving in. I am not even sure…read morethese people did any work, supposed to be 4 workers for 7 hours, yet 2 hours into the job I get a call they are leaving for a lunch break, that should have been the tip off. Wasted $1900 bux. Drawers had trash big stains, showers had soap scum and soap bars left over from previous owner. I honestly do not even know if these people even did any work. Cobwebs all on the windows. No clue, I guess when unsupervised you get shotty work, shame on me for trusting them without being on premises.

I recently contracted RestoPros of Northeast Florida to perform cleanup and mold remediation…read morefollowing the living room plaster ceiling collapse at my 1947 lakefront home in Jacksonville, Florida. Ivan, RestoPros' estimator and project manager, met with me personally, prepared the estimate, supervised every aspect of the project, and worked alongside his crew throughout the job. With more than 20 years of experience in restoration as both a tradesman and project manager, Ivan's knowledge and professionalism were evident from the outset. Equally important, he is an excellent communicator, dependable, trustworthy, and genuinely committed to doing the job right. He consistently followed through on everything he promised--and even went beyond my expectations. He is also personable, approachable, and simply a pleasure to work with. Ivan is someone who does what he promises--and then goes beyond what you expect. I would also like to recognize Ivan's two crew members, Noah and Justen. They were courteous, respectful, hardworking, and thorough. The project took three days to complete, and throughout the entire process they demonstrated professionalism, attention to detail, and genuine pride in their work. The crew removed all remaining damaged plaster, cleaned up every bit of debris, and left the area properly prepared for future ceiling reconstruction. They also performed mold remediation on the exposed ceiling joists in the attic area and, as an unexpected courtesy, treated all of the kitchen cabinets and drawers at no additional charge. The cabinets looked refreshed and even smelled noticeably cleaner afterward. I would also like to thank Lina in the office. She was consistently pleasant, responsive, and helpful whenever I had questions or needed information. Good communication makes a significant difference on projects like this, and she was outstanding. From beginning to end, my experience with RestoPros of Northeast Florida was excellent. Their professionalism, integrity, communication, and workmanship gave me confidence throughout the project. I recommend them without hesitation to anyone in need of restoration, cleanup, or mold remediation services.

Great advice and support. I was advised with next steps to get my issue resolved! Thank you!read more

Outstanding service! Scott and his team were FANTASTIC! Thank You! I was concerned after sewage…read morebacked up and flooded my flooring and carpet. Needed somebody fast to help keep a bad situation from getting worse. Didn't really have time to research companies - so I absolutely lucked out finding BCI Restoration. You can TRUST these guys. No kidding. L. Batin, Atlantic Beach, Florida

From the owner: BCI Restoration is a full service restoration company, providing restoration and remodeling…read moreservices to Jacksonville and The Beaches since 1993. We are locally owned, IICRC Certified and State of Florida licensed, Building, Mold Remediation and Mold Assessor Contractor. When your home or business has sustained damage from a flood, storm or mold, a rapid response helps to decrease the damage. We provide prompt, efficient and professional service 24 hours a day, seven days a week. So whether you have minimal or significant damage, and require Water Damage Repair, Water Removal, Mold Remediation or Mold Testing in Jacksonville, Fl., call on BCI Restoration for all of your restoration needs. State Licenses and Industry Certifications State Certified Building Contractor CBC057271, State Certified Mold Remediator MRSR649, State Certified Mold Assessor MRSA647 IICRC Certified Firm, Water Damage Restoration, Applied Structural Drying, Applied Microbial Remediation.

We had mold throughout our St Augustine condo due to high humidity (and a broken airco). Cisco and…read morehis team were able to remove the mold from every nook and cranny. Cisco is honest and trustworthy, and I was very pleased with his work. I felt like Cisco was cleaning our condo as if it was his own home. Cisco kept me informed of daily progress with pics and videos, and he always answered my calls. For the overwhelming job we presented to DMS, it was reasonably priced.

Cisco and his crew were fast, efficient, flexible and professional. Extremely well done job from…read moreset up to clean up. Will definitely recommend DMS Restoration to anyone who has water/mold remediation needs.

After discovering a water leak (which our plumber was able to locate and stop), we were put in…read morecontact with United Water Restoration Group to inspect for any potential mold and water damage. Teluride arrived on time, was professional, kind, and explained everything he was doing. He confirmed the leak had stopped, thoroughly inspected the affected areas for mold and moisture, and even called our plumber to discuss his findings and compare notes on the source of the leak. That level of communication and teamwork is impressive. He was also respectful and considerate of our home. He took off his shoes before coming inside and even complimented how beautiful our home was. His respect for our space made a great first impression. Service wise, he was thorough and knowledgeable. It's obvious he takes pride in his work and genuinely cares about providing outstanding customer service. If you're lucky enough to have Teluride as your technician, you're in excellent hands.

We had a water line break and leaked water in an outer wall. Zack was outstanding. Thorough, kept…read moreus in the loop on what he was doing, we would ask for him again if we had another issue.

Quality work! The repair and the service they provided was quick and efficient. Mr. Rick…read morecommunicated with timeline and provided detailed explanations on the repair work. The service requested was water restoration and water mitigation, repairing dry wall Which they did very well. I will highly recommend their service and if their service is require.

We called Rainbow on a Saturday afternoon to get an estimate for ceiling damage and repair, aware…read moreof the high potential for mold. The owner came out to our home for a free estimate the same afternoon, didn't rush checking out our specific situation, nor explaining it to us in a way that made sense. I would highly recommend Rainbow for their professionalism, expertise, quick response, and attention to detail.