I contacted this car service after seeing it recommended in a local parent group, particularly for…read morebeing family-friendly and offering car/booster seats. I requested a quote for an airport ride within Westchester and was quoted $180 one way. I declined the reservation via email. After that, I received a phone call that I did not answer, followed by a text message asking why I declined and whether it was due to price. I replied that the cost didn't make sense for us compared to parking or other options. The response that followed included a condescending commentary about the type of service being offered, which I found off-putting and ultimately prompted this review. While the company is entitled to its pricing and positioning, I found the follow-up after a clear decline unnecessary. For a service that bills itself as "luxury," the level of tact and professionalism leaves much to be desired, especially at that price point.

This was not the first time we used BKM. We've lived in Westchester for over 30 years, and have…read moreused many car service companies, but BKM is the best. On the out trip, the driver arrived early, texted us, and assured us that there was no hurry. On the return trip, to JFK, there was some kind of demonstration, where the demonstrators only demonstrated that they snarled the traffic. Jesus, our driver, directed us by text to a convenient pick up spot, and then he did all the hard work getting there. The cars are always spotless, the drivers always courteous, the ride always smooth. What more could you ask for?

Incredible car experience/ride quality. Driver was punctual, courteous, well dressed and looked and…read moretalk professionally (very important as that shows how well the car is going to be maintained). I've def had a few rides where the drivers are unkempt with slight smell through out the ride. Most importantly.... NO ONE offers the rides/route/time we needed going to our son's sent-away camp this summer without asking for some ridiculous amount. Super glad I came across their info online and will definitely ride again with them. (love that new car smell and smooth ride)

So very pleased that we decided to ride with Bethel Car Service from JFK up to Stewart Airport…read more Our family of 3 was treated to white glove service (literally) from start to finish. The first wow! was how quickly we received a response. We requested a quote and received a detailed reply within the hour. We appreciated the follow-up confirmation of our reservation 24 hours before our trip began via both email and text. The next wow! was when we met our driver at JFK. We were able to track the location of the car via app and knew exactly where the driver was at all times. The vehicle was a shiny black Cadillac XT6 and the driver was dressed in a dark suit (and wore white gloves! I can't think of many car service drivers that present at that level in this day and age outside of the major urban areas). High touch services continued during our ride. You want wifi? You got it. Would you prefer still or sparkling water? A fragrance-free environment. It felt like a mini spa treatment in a car as our driver calmly and competently slogged (if that's possible) through a nasty accident-induced traffic jam AND a torrential storm that flooded the highway while we dozed off and caught up on emails. The fare is all-inclusive of tolls, gratuity, number of bags, etc. No worries about nickel-and-dime surcharges. TLDR: An exceptional package of comprehensive transportation services, flawlessly delivered with bells and whistles.

Excellent service, always on time, great drivers. When someone asks about needing a car service in…read morethe Yorktown area, I always highly recommend Yorkies.

I have been using Yorkies for a long time. Alway on time best drivers ever. So ready to make all…read moreyour needs a priority. Prices really reasonable. I have recommended so many people to Yorkies and they all thought they were amazing.

I just used this car service for a pick up from Newark airport and had an excellent experience. I…read moreemailed Val the day before and and was quoted a flat rate including tolls, tips, tax etc so no hidden charges. The flight was 45 minutes early, but the driver had checked the flights and already knew this. He actually called me while I was still on the plane to let me know he would be there and where to meet him. It took us a little while to get through immigration/customs etc and when we came out the arrivals entrance he was waiting. The car was a brand new Lincoln and very comfortable and clean. The driver was courteous and took the quickest way back to Dobbs. Overall a hassle free experience and I will definitely use them again. Update 10/13 I used them again for an NYC pick up of my parents and kids and drop off in Westchester. Once again the service was excellent, car clean and driver extremely helpful and courteous.

Did not show up for an advance booking to JFK made days in advance. The company sent no…read morecancellation notices to us and did not return our phone calls. Do not do business with this company. Almost missed our flight due to how completely unreliable they were

Luc is great. My travel from Newark to Cold Spring and reverse several times has always been…read moreworry-free and timely.

Lady on the phone "taking the call" as an "answering service" not only appeared dipsy, but WAS…read moredipsy. Claimed that my info provided was for a call back with my wanted quote. As the questions by her got more detailed, I was then given a quote! How the F would I even know an advance flight # of greater than 3 weeks away? She needs to go back to bed! Told her NOT to dare call me on my travel date. I'll maybe(not)call her. BTW: too high priced for a lousy sedan. For that price I could get an upgraded Uber. If an operation like this cannot even communicate correctly, how in Gods name will they accurately provide you with timely transportation?!

Excellent service and glad I got referred to them on a very important day for me!…read more I ordered a car service from Armani's to take us from Jersey City to Middletown, NY and drive us around for day and a half and drop us back home. The whole thing was set up as a surprise for my fiancé and it could not have gone better. Our driver (Shane) was extremely professional and courteous. We were driven around in an immaculately maintained white Mercedes CLS 550. Logistics for this day were super important as I planned to propose to my girlfriend / fiancé, and was super OCD about all the details but things went so smoothly I could not imagine it going any better. Would highly recommend them for anyone that needs a limo service in the tri-state area!!!

We hired this transportation service to provide shuttle transportation for our family during a…read morefuneral. We expected professionalism, compassion, and respect during an extremely difficult time. Unfortunately, our experience was the opposite. While family members and children were inside the funeral home saying their final goodbyes to their deceased mother, the owner and driver entered the funeral home to confront the daughter about rules regarding food and car seats. These rules had already been communicated to us, and we had already agreed to follow them. The timing and approach were extremely inappropriate given the circumstances. After leaving the funeral home, the owner again confronted our family about the same rules. We calmly explained that we understood the expectations and were willing to comply, but asked for some empathy given that we were walking out of a funeral and preparing to go to the church. Instead of de-escalating, the situation continued to escalate. As we were loading car seats, the owner physically pushed a four-year-old child out of the way in order to get to her vehicle door and close it, despite the car seats already having been removed. Multiple members of our group attempted to calm the situation so we could simply proceed to the church, but she continued escalating the interaction. The owner then called the police and claimed she had been assaulted. Officers arrived, assessed the situation, and determined that her allegations were unfounded. Because of this incident, the transportation service we had arranged and prepaid for was not provided. Our family was forced to drive our own vehicles behind the hearse to the church and cemetery. Many people were unprepared for this sudden change, had limited fuel, and were left scrambling during an already emotional day. During the incident, the owner stated that she had undergone brain surgery approximately three weeks earlier and suggested this contributed to her behavior. We cannot comment on her medical condition, but this statement, combined with what occurred, was concerning. Additionally, during a very short drive to retrieve the children's car seats, we personally witnessed the driver drive directly into oncoming traffic, creating a near-collision where another vehicle almost struck the van. This was alarming and raised serious concerns about safety. After the incident, the company posted photos of our family on Facebook along with additional claims about what occurred. The posts included photos of crumbs left behind from children's car seats, which were presented as an issue. Considering the passengers included toddlers and the transportation service was never completed, we found these posts to be unnecessary and unprofessional, especially involving a grieving family. We paid for this service in advance and have not received a refund despite not receiving the transportation we paid for. We understand businesses have rules and expectations, and our family was willing to follow them. The issue was not the rules themselves, but the lack of professionalism, compassion, and appropriate communication during a funeral. Based on our experience, we cannot recommend this service.

Taxis are awaiting at Croton-Harmon to take you wherever you need to go from there. The drivers are…read morevery knowledgeable about the area. They are CASH ONLY. I do wish they took other forms of payment, as I don't always have/carry cash, they would get more of my business if they did...

Friendly, efficient, affordable service. We have used them for many years and highly recommend themread more

Booked a ride to JFK. Had a change of plans and cancelled well in advance. Driver called me several…read morehours before flight to confirm he was coming. I said I cancelled a while ago and he said ok. Was charged over $500 (agreed upon rate before cancelling). Countless correspondence and refusal to release charge. Originally used this service due to its high rating. Never again.

Excellent service - professional driver…read more Have used them on several occasions now - they never disappoint. Cars are new, clean and in great condition. Drivers are PROFESSIONAL and familiar with routes. The best of the best !

Ecuataxi is never reliable, but it's one of the only services available in Ossining. They're always…read morelate. The guy on the phone will say 5 minutes and you'll be waiting 15. You're much better off just calling an uber.

Horrible Service. I called 25 minutes before my train, and they never showed. When I called back…read moreto see where my taxi was, they hung up. Called back again, and the phone was busy. Ended up walking.

I used Rockland County Car Service again, on August 20, 2025, for my early morning trip back to…read moreMaui. How fortunate was I to get Jeffrey as my driver again! He arrived on time (in fact a little early), helped me with my baggage and transported me to Newark Airport. The ride was comfortable and as usual, his vehicle was spotless inside and out. I arrived at the airport safely and in plenty of time. Rockland County Car Service will be my go to car service for my annual trip from Maui to NY and back again. Jeffrey, thank you for excellent service and I'll see you next year!!

Our flights were canceled They staff were aware of the…read moredelays and cancellation before I notified them Very professional I would definitely recommend them