I just got an answer from supposed to be Liza the owner, thank you for replying back to my review,…read morebut if you have the video, you most be looking at the wrong video. Can you post the video so everyone can see the video or tell everyone the truth who got hostile? It was not me, I asked him to answer my question and he just decided to kick me out? Because he knew that I got him trying to scam me. Please ask the client that was sitting in your lobby who got hostile. I spoke to him outside and he also did not like how your Brazilian friend acted who now is not the owner or not related to the owner. I kept asking him the same question and all he was telling me was to get out of his office. That I acted hostile, let's talk to the other employee sitting behind the counter that was in the office with his face pale because he could not say much. Lady I am a business owner and if I see one of my employees speaking to someone the way he spoke to me, he would be working somewhere else. You cannot do anything to your Brazilian friend because he has a stake in the business and I also saw another review saying the same thing that happened to me. This is something that is normally done in that shop. But now you're turning the table by saying that I got hostile . I also do remember very well what I wrote on the first post. But for whatever reason you guys did appeal or told Yelp to take it down. If you support this type of behavior in your supposed to be shop, the only thing I will wish you is the best of luck. If you need to speak to me please call my surgical center at 407-459-7542 in my medical center that I own, I would not tolerate anyone speaking the way he spoke to me. He was not doing me a favor neither he is NOT the only mechanic in Orlando. Again I ended up taking my sons car to Fields BMW dealership in Orange Blossom Trail and they treated me with a lot of respect they understood my concerns and they took the time to answer all the questions I had. My experience with Mike in the Service department was extremely positive and professional. I ended up saving time and a little bit of money. The only reason why I went to see you was because a friend recommended two shops around the Lake Nona are which is not to far from my house and I ended up there but after my interactions with your shop and telling the person who made the referral he decided not to make any more recommendations, because he does know who I am. I would not like anyone disrespecting me or any of my family members. There are many ways to speak to someone without disrespecting a person. If your staff is not train or your business partners, again I wish them the best of luck. You have my office number you can call me between 9 am and 6 pm Monday to Friday and ask for Eric, I am the only Eric in that surgical center. Again thank you for replying back and for trying to turn the tables, but is all good. Many more negatives reviews you will have for sure if you're not truthful to what's really happening and not addressing the issues the right way. I will like to see what would you write to defend those reviews and not addressing the problem correctly and honestly, please read all your negative reviews from your business that has in Google and in Yelp and the name of Ramon you would see and not other or another name you will be able to read many times, this will tell anyone that you cannot do much. again best of luck and many blessing to you and your family.

I can't say enough good things about Ramon and Jamal at Royal Motors North…read more I brought my Mercedes in with a very difficult, intermittent electrical issue that multiple shops couldn't figure out. The car would randomly shut off, throw warnings, and then restart -- the kind of problem most shops avoid or give up on. Ramon and Jamal didn't. They took the time to actually diagnose the issue, listened to the full history of the car, and were patient and methodical instead of just throwing parts at it. Their electrical knowledge and problem-solving skills really showed here. Once the root cause was identified and addressed, the car has been running exactly as it should. What impressed me most was their honesty, communication, and professionalism throughout the process. They explained what they were doing, why they were doing it, and made sure the fix made sense. No pressure, no guessing, just solid work. If you own a Mercedes or any European car and want a shop that truly knows what they're doing -- especially with complex electrical problems -- Ramon and Jamal are the people you want working on your car. I'm extremely grateful for their help and wouldn't hesitate to bring my car back or recommend them to anyone. Thank you both -- outstanding work.

As a military retiree, I am familiar with do-it-yourself auto shops, and how they operate. This DIY…read moreshop is no different from those in the military, as it provides its customers with the tools necessary to perform every repair you can think of, and staff at one's disposal to answer any repair related question that may arise. For instance, I was replacing the brake pads on my corvette, and the owner provided me with a few pointers on how to do the job more efficient. Also, as I was making my repairs, the owner was working on additional repairs to my corvette, that was above my skill set (i.e., Flush the brake lines, and flush the radiator to meet manufacture standards). As mentioned above, this particular shop functions as a Do it yourself shop, as well as regular auto shop, whereby one can drop off one auto for regular repairs and maintenance. In a world of shady businesses, this one is truly a gem in the rough, as he's HONEST and TRUSTWORTHY. In conclusion, I usually do not trust many people with my Corvette ZHZ, as I have had many bad experiences with mechanics in the past, but I trust Mr. Verdejo to work on my corvette without hesitation, as he has earned my trust and respect.

This monkey is the worst auto repair shop I've been to i took it there to fix my muffler it had a…read morehole he change the pipe never connect the 2 pieces I took it back told him it makes too much noice and he said it must be another hole somewhere else he never checked 2 months later I make a u turn and the pipe came off from where it was sitting I take it to another mechanic and he puts a couple of clams and no more noise and I had to pay another 100 dollars to fix it what he did was not to canect the the muffler how can you give the car back like that besides all this he overcharge don't go there is like THE BLINE LEADING THE THE BLINE

My Audi A4 3.2L requires an unconventional oil filter. I bought the filter the night before, got up…read moreearly, went there and they said they couldn't do the oil change. Tuffy up the street said they can do it with the filter I am providing. Be wary of profiteers.

Another great service I had with FloState. This time, it was warranty related. They took my…read morewarranty information and that was all until the service was completed. They made all the calls to find out if the repair was covered and what was needed to be done. No problems at all!!! Highly recommend.!

Yesterday, my buddy tried replacing my starter but couldn't get the bolts off. My buddy's coworkers…read morereferred him to Rikers on Orange, and I'm really glad he told me about them. Joe was kind, honest, funny, and gave me a fair estimate upfront. I had my car towed there around 8:30 AM and it was ready by 12:25 PM. They replaced the starter quickly and even cleaned my power steering pump, and my car drives so much better now. As a woman, finding an honest auto shop can be hard, but I truly felt taken care of here. Highly recommend Joe and the team at Rikers on Orange!

I CANNOT SAY ENOUGH GOOD THINGS ABOUT THIS BUSINESS! I set up an appointment today to get an…read moreanalysis of my rear brake pads and rotors. (I had a flat tire last week which I took to Gator Tire, who said I ALSO needed the back brake items replaced. Based on my last experience with Gator per my first review below, I didn't trust their "recommendation".) True to form, Joe informed me that the brakes items were at a "4" per a red/yellow/green chart. He recommended the items should be replaced in 3 or so months, but it was not critical now. I was charged $0 for the inspection which saved me over $400 per the estimate from Gator Tire. When the time comes for new brake pads and rotors as well as any tire issues in the future, this Riker location will have my COMPLETE loyalty from this point forward. Joe, Lila, William and the entire staff at this South Orange Ave. location are honest, reliable and professional. They do NOT take advantage of their customers like some other locations as mentioned above.

This has been the best, fair, and honest mechanic I've worked with. Has done 2 of my oil changes,…read moreand my breaks. This shop has also done my wife's oil and fixed her AC for cheap. Where other mechanics could've made up a big issue to get more money out of us, he was honest and has given us a great value. Everyone we send to him has had great experiences as well. He responds to texts and that's usually the better way to get a hold of him. If you can get over this business being by warehouses and full of cars everywhere, it's definitely worth it!

I highly recommend this business…read more I highly recommend JR Auto Tech. It's It's hard finding a great mechanic. It's also harder to find an honest one & an honest shop. A 2013 Chevy Equinix wasn't sounding right & something was underneath. We towed it to Jose's shop. Even though he was busy he took care of the car. The problem was a belt & found a leak also. He repaired the car quickly and the price was fair. This is a skilled & honest mechanic that is thorough yet thoughtful and gives five star service at a reasonable and fair price. The only Mechanic I recommend you use if you can tow your car to his shop. Will keep coming back for maintenance, problems, oil changes and anything car repair or car/suv related

I had a coupon for a full synthetic oil change for $59.99 but was charged $78. The guy said it's…read morecause my car took a little over 5 quarts of oil but I call bullshit. They even tried to sell me in getting an engine air filter change. No thank you, I can do that myself for $10 and not $30. I doubt I'll come back here again. I made an appointment for 9 am and didn't get in until 9:45 am, what's the point of scheduling an appointment?

Alex amazing customer service. Gives you a visual piece of paper to show you what your car is doing…read moreto when they fix it how it performing after they fix it. My tire was flat and I found out I needed a new Tire. It was not fixable. If he sees something else like my key fab had a crack in it. Well, he explained about it and the possibilities. I got in this situation what could possibly happen. Wow! I did not know the dangers and or the difficulties it would create. They were fair on price and quickly getting in the products I needed for my car. He called me to let me know every step that would be taken. The whole process was pleasant and easy. Please check them out and at Least get a quote and with customers service you will receive from Alex you won't leave.

Honest, capable, reliable, and successful repair!! What more could you want from a transmission…read moreshop??!! My 2008 Toyota Yaris transmission would randomly shift down or out of gear altogether, at between 35mph and highway speeds. Sometimes it would do this and sometimes it would behave properly. It was intermittent. So I didn't know if my tranny was toast and needed a $5000 replacement or could be fixed for reasonable cost. Oh yes, the Electric Power Steering in my Yaris would go in and out as well, separate issue. I brought it to Derek at Transmission Depot, and told him it was not a daily driver, so he could take as long as needed to diagnose and fix the found issues. Derek had team members drive it for errands to get it to misbehave, to assist in the diagnosis. Eventually they decided to replace the speed sensor and crankshaft position sensor. While they were doing that work, they found a couple ground wires to the transmission that needed cleaning up. They drove and tested it some more after those repairs. After another week or so, they decided it was ready for me to pick up. It was fixed!! Worked great and continues to work perfectly! For under $1000, Derek and the Transmission Depot team not only fixed my transmission random shift/slippage issue, but the intermittent electric power steering issue went away as well! Now both the transmission and the steering work perfectly and it's a reliable car again! Thank you Derek and the Transmission Depot crew!

Good honest shop with professional same day service for a reasonable price. They fixed a simple…read moreproblem that could've easily passed as a catastrophic disaster with my transmission. Instead of trying to sell me on a bigger job they fixed the issue and got my vehicle back to me the same day. Will be using Transmission Depot for all future transmission work.

This mechanic is honest and does a great job. I was a mechanic for twenty years and know a good…read moremechanic when I see one. He is very fast and had my car's A/C repaired and working in under one hour on my BMW, something the dealer couldn't even do. Highly recommended.

This place is amazing!!!! I had been looking for a mechanic to do an inspection and nobody wanted…read moreto do it. Its very easy however I had been going door to door and no mechanic wanted to spend the time on it. While I am away in Las Vegas I want to use Turo to rent my car out and a simple inspection checklist had to be filled out for it by a mechanic. I walked in and was welcomed by very friendly staff and helped on the spot!!! Just the best customer service!! Highly recommend this place!!