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    FTCI Auto Service

    4.3 (4 reviews)
    Closed 8:30 am - 6:00 pm

    Services - FTCI Auto Service

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    FTCI Auto Service Photos

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    Don's Complete Auto Service

    Don's Complete Auto Service

    3.8
    (23 reviews)

    Here is my Google review: Since there is a text limit on google reviews I decided to screenshot my…read morereview and add it to the images. Now... To respond to the Shop owner... It's genuinely astonishing that after 42 years in business, this is the level of professionalism and maturity displayed -- both in workmanship and in communication. I truly hope you keep your original response public, because it perfectly illustrates exactly what I and others have had to deal with. Rather than taking accountability, your reply is defensive, condescending, and riddled with petty digs -- including one directed at my girlfriend, which is incredibly unprofessional and unnecessary. You speak as though you're above your customers, yet your response shows the opposite: a lack of ownership, a lack of basic courtesy, and an apparent inability to address valid concerns without resorting to belittlement. To clarify a few things: First, regarding the bumper damage, I actually contacted AAA well before your response was posted and apologized for initially assuming the damage happened at your shop. I've attached proof of that conversation to show that I took responsibility for the misunderstanding -- something your response could stand to learn from. I asked AAA for the before photos of my truck because the after photos -- the ones taken at your shop -- did not match what I saw in person. Even the AAA agent reviewing the photos agreed the damage was not clearly visible in the second image. So while I admitted my mistake, your response takes a moment for grandstanding rather than simply acknowledging the confusion and moving on. As for the state of my truck -- residue left by your "highly trained technicians," mixed-up keys, and receiving the wrong invoice -- you dismiss it all with excuses. A truly professional business would acknowledge the oversight, apologize, and ensure it doesn't happen again. Instead, your response just reinforces the lack of accountability I experienced in person. Regarding the fuel: you claim the $20 in gas was necessary to flush the system, yet 5+ gallons for that task seems questionable without further detail. You also mention recalibrating the onboard computers -- but system recalibration is generally necessary only when components like new injectors are installed. Since that wasn't disclosed, I have every right to question what was actually done. Ultimately, I'm relieved I'll never have to return to this shop. This experience has been nothing short of a lesson in how not to treat customers. For anyone reading this: my original review and the owner's response speak for themselves. If you value professionalism, accountability, and basic respect -- you may want to look elsewhere.

    While on vacation with our grandkids my Range Rover started leaking coolant, I called both Range…read moreRover Dealerships in Orlando and neither would help or consider giving me a next day appointment. I was very disappointed with both dealerships they basically told me "Too Bad" we are booked! I found Don's and was at the service center 1st thing the next morning without an appointment or speaking with anyone. They also were fully booked with appointments but given my circumstances took my car in and diagnosed and repaired the same day! They saved our vacation! Woody and these guys are exceptional! I was shocked at the low cost of the repair, Range Rover would've charged twice that much to just to diagnose!

    FTCI Auto Service - autorepair - Updated June 2026

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