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    All Valley

    1.0 (1 review)
    Open 8:30 am - 5:00 pm

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    4 years ago

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    The Terraces of Phoenix

    The Terraces of Phoenix

    2.4(30 reviews)
    0.3 mi

    My parents have resided at the Terraces for several years now, first in residential and now in…read moreassisted living. My father has had several stays at skilled nursing as well. The staff has gone above and beyond in the care, protection, and ensuring the well-being of my parents during this very scary time of COVID. The facility locked down early and quickly. The measures taken designed solely for the protection of all the residents. Information has flowed freely and the staff has been transparent in informing residents, staff, and family of developing issues above and beyond what is required of the state. I am grateful to all they do and know that my parents are well-cared for during a tumultuous and stressful time. I am grateful.

    I recently completed a short-term rehab stay at The Terraces of Phoenix health center following hip…read moresurgery. I am quite grateful for the good care I received from the nurses and Certified Nursing Assistants (CNAs), and the outdoor grounds are beautifully maintained. However, there were notable areas that need improvement. There were times when the care staff felt stretched thin, leading to slow response times when calling for assistance. Furthermore, communication between the administrative team and family members could be improved. A major concern was the doctors, who visit the facility sporadically; my wife was never able to speak with them. The biggest issue was the performance of the physical therapy team. There was no set schedule whatsoever, and they often rushed through sessions in just five minutes, combining physical and occupational therapy together. I tracked each visit to the gym, and we never reached the expected five sessions per week for either physical or occupational therapy. While it is a nice facility with a caring nursing staff, closely monitoring the therapy department, staffing levels, and doctor communication would make the experience much better.

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    The Terraces of Phoenix
    The Terraces of Phoenix
    The Terraces of Phoenix

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    The Therapy Doctor PLLC

    The Therapy Doctor PLLC

    5.0(2 reviews)
    0.3 mi

    Amber is like an Angel !! She is amazing at what she does for me with healing my body and just an…read moreamazing person all the way around. She has a heart of gold, and some incredible healing hands ! Everyone deserves care as pure and thoughtful as hers ! I've only had few appointments with her so far and my pain is already incredibly minimized and my range of motion has already improved so much ! I am beyond grateful for her to be a part of my healing and would absolutely recommend her to anyone looking for a better quality of life, a life without pain ! Thank you so so much for helping me restore what I had lost and giving me the strength to overcome it all ! And she comes to you !

    Amber first came into our lives about this time last year. My son Matthew, 19 years old; had 2…read moreback surgeries that had severe complications. Amber showed Matthew how to understand and work through his pain and fear of pain by instilling confidence via her patience with educating him through exercise and mobility training. She had a window of two months to teach him how to walk reclaiming his daily life to be able to begin his first semester of college in Japan. She is dedicated, truly identifying with her clients, she determines the best path to achieve success for her clients taking into account their abilities, strengths and weaknesses. Tailoring a program, empowering confidence via results. Results you see immediately based on her guidance and genuine level of communication about what's working and what needs additional tools etc. Her attitude is "you can do this"! Confidence that you want to update her with your steady progress and achievements of goals she realistically set. We are fortunate to have Amber back in our lives this year as she has been coaching us both in a new heathy lifestyle of Keto and Whole30. In approximately 45 days my son has lost 25 pounds and I have lost about 15. Amber has made this transition effortless through her support, inspiration and education about our bodies and the food we eat. She made it simple and our success has mostly been because of her input as our life coach and life saver! Thank you Amber for your passion and genuine involvement and empathy in our success!

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    The Therapy Doctor PLLC
    The Therapy Doctor PLLC
    The Therapy Doctor PLLC

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    All Valley - memorycare - Updated July 2026

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