I could not have asked for a better experience. Lou was professional fair and did an amazing job. I…read morewill definitely use him again.

Lou did an excellent job on my carpets. He was very professional and accommodating. Even after…read moregetting into a car accident, he made sure to contact me and re-schedule at my convenience. Very responsive and easy to work with. I highly recommend!

Amazing! These guys did it again!…read more My white wool Pottery Barn area rug was in desperate need of a good cleaning ( again) . And again, Cape Fear Cleaning Solutions made it look like the day I bought it. I'd like to add that this beautiful carpet is 16 years old. Thank you!

I have used Cape Feat Cleaning Solutions to clean the carpet at both my home and my office. The…read moreresults have been great. I like the fact that they come to your house and give you a free estimate before they do the work. They really know their trade. If cleaning will not give good results, they will tell you beforehand. We were told that the pet urine spots in one room would not come out because the urine had actually changed the color of the rug. Most companies would have said nothing and just cleaned it. Cape Fear also offers a dying service which is much cheaper than putting in new carpet. I will definitely use this company again.

I had Cape Fear Chem-Dry come out to clean the carpets in four bedrooms. Derek did a fantastic…read morejob. He was very detailed orientated and took care of all the stains and brought my high-traffic carpets back to life. He took the time to explain the entire process and advised me on how to care for them going forward. The customer service was on point and I found the price very reasonable, I Highly recommend.

From the owner: Our team at Chem-Dry of Cape Fear Chem-Dry provides Wilmington with a wide variety of cleaning…read moreservices designed to keep your home and/or business healthy and clean. We are independently owned and operated and have been serving Wilmington and the surrounding area since 2024. Call for a free price estimate or to learn more: (910) 994-7774.

Robert and Justin representing Stanley Steemer of Hampstead/Wilmington, NC. Cleaned our duct work…read moretoday. They were efficient, polite and very respectful of my wife and myself. although the cost seems a bit pricy we were satisfied that there is no dirt, dust or mold in our HVAC system. Thank you guys for a job well done Howard Orr

I dont like leaving bad reviews but I've given the company a chance to resolve issues and they…read moredidn't. We called for kitchen tile and grout cleaning. Service actually didn't clean the grout nearly to the clean we know is possible. Price also seemed excessive. About a month later we had people tell us we should reach out to company because house is unoccupied and still not ok.. So we did. We got told it was a month and a few days so no possible revisit. We had injuries and disabilities preventing us from doing it, and are selling, so we again paid. This time though, my husband has had a new diagnosis of myasthenia gravis at 70 and fell twice in front of them and clearly needed help. The techs ended the cleaning by telling him that they created work for my disabled husband by not replacing rug under kitchen table and chairs and that we'd have to do it. No one told us this before servicing. They knew this was not possible for him to do. I called the company and told them our concerns and that there'd be an open house the following weekend and manager albeit unsympathetic, said he'd get someone there by Friday and still had door code. Open house occurred Sunday and rugs were not put back as promised. Our realtor lady had to do it. Floor showed areas of lighter and darker grout which is worse than just being dirty . Never again. Next comes the vent cleaning that was done in between floor cleanings. They said they'd be out for an estimate. We arranged to be there even though my husband had just gotten discharged from hospital. We were on our way there when we got a call from them and a sales guy explained that they don't do in person quotes anymore and just wanted me to say all of the air return sizes and number of vents in our home. How the hell can I do that out of my head?? I asked. He said it was an estimate but exact number of vents and air return sizes would be done by tech and price would be adjusted. $1400 we were quoted. The following week, the code was given. Tech arrived and wouldn't start service unless paid in advance. I explained that we didn't have a price only an estimate. He demanded payment and said our quote was the price. I explained that when asked for number of vents I over estimated so I'd get a quote higher than expected and not be surprised by actual quote. He said the price was the price. $1400 to start vent cleaning. I asked what if those numbers were way off? He said he'd throw in a dryer vent cleaning or something. I told him we paid for that already in the quote. He said hed figure out something. Due to hospitalizations we were not able to be there and reluctantly paid. How good of job?? I have no idea. We asked how many actual vents there were and he said he'd throw never counted because it didn't matter. The price was the price. We had 22 vents, not 30 we now found out. We also paid for deodorant in vents. We don't know if that was actually done or not. I kid you not it smelled worse after vent cleaning than before. Can I blame tech? Officially no. But vent cleaning sure wasn't what we expected nor did we expect to get manipulated into accepting an estimate as actual price. We would not have done it if we knew in advance. We will never use Stanley steamer again and fair warning to anyone with disabilities.. they will make work for you instead of helping you! I would have been better off on my hands and knees scrubbing grout with my back injury than all the work and driving they created for us.

Bill is awesome...he is totally responsive and does an amazing job on everything we have asked him…read moreto do.

On time , respected my home and very professional,would recommend to everyone that I knowread more

Very professional, very timely, communication and pricing was very reasonable! I'm so grateful for…read morethis company I will never use another company as long as they're available! Very honest and reliable company!

Excellent customer service!! Marc and his son were there right on time, got the work done quickly…read moreand at a great price!! This is the 2nd job they've done for us and will be using them in the future!

Excellent!! Great service. Made appointment for noon and Albert arrived EARLY! He was polite,…read moreefficient and friendly. Carpets look great(LIKE NEW) Carpets only took an hour to dry. WILL RECOMMEND TO ALL MY FRIENDS AND COWORKERS.

Best service I've had in years! Competent, professional and well priced. There was no " up…read moreselling". Which is most unusual nowadays. I'd highly recommend this company!

I truly have such wonderful results using Mr. Charles at Oceanside. I've used him for 2 years now…read moreand his work is excellent. He's so professional and thorough. My carpets truly look brand new when he's finished!! He genuinely cares that everything is done well and explains best way to clean. My rugs look amazing and the carpet looks almost new. He's very punctual and friendly which makes the entire process even easier.I recommend him HIGHLY! There is no one else I'd use! Blessings! LT. Ward- McBride

Buckley was so nice and diligent in his work. He explained to us exactly what was going on with the…read morecarpets. Fanstastic job, smooth--and quick! Wonderful experience.