Very responsive and helpful still just getting quotes but they respond and even offer options I…read moredidn't think about

I really wanted to like this cleaning company, especially because they present themselves well with…read morebrochures, business cards, appointment confirmations, and text reminders. Unfortunately, the actual cleaning did not match the polished presentation. I hired this company for a deep clean, and the service did not match what was written in the contract. Several areas, like the laundry room, which were specifically included in the contract, were skipped entirely. When I asked them to come back to complete the work they had already been paid for, they told me it would be a "second phase" and would require additional payment. There was never an agreement about "phases", and it is not reasonable to charge extra for work that was already included in the original contract. They also skipped the copper sink completely. Their explanation was that there was a dish in the sink. We were home the entire time, and they could have simply asked us to move it. That alone demonstrates the level of effort and communication they were willing to put in. Cleaning products were used that were not appropriate for the materials in my home. Clorox wipes were used on surfaces that require specific cleaners, which explains why stains and buildup remained afterward. It felt rushed and not thoughtful. The team was friendly, but the quality of the work and the refusal to honor the original agreement were very disappointing. I paid for a deep clean, not a partial job with surprise "phases" added afterward. If you need a true deep clean or someone who understands how to care for different materials, this is not the company I would recommend. This experience taught me that a professional marketing appearance does not always equal professional results.

I can't say enough about Amanda's great work. She's very professional and pays attention to detail…read more I recommend Finally Clean for all your cleaning needs.

I wish I could give a higher rating than 5 stars!! I hit the jackpot when I chose Finally Clean to…read moreregularly clean my home at Holden Beach. I searched for a self-owned business that didn't hire out a team to do the cleaning. Amanda is truly the BEST. She uses high quality cleaning products and leaves every nook and cranny sparkling clean. My neat-freak husband is even thrilled!! She is very honest and trustworthy, too! Feel free to message me if you have any questions!

Stephanie is great and very thorough. I would highly recommend her but just don't take her away…read morefrom me!!! lol,

SMT Services really delivered with their prompt arrivals/communication and quality services. We…read morerequested for a post construction clean but had to change our appointment with SMT and Stefanie was very flexible and hardworking with her work! The value was reasonable as well and we'd definitely work with SMT again in the future!

Cape fear flooring was able to work with us and communicated promptly. The work is an excellent…read morevalue for the cost. Cape fear flooring exceeded our expectations.

Cape Fear Flooring has been my go-to hardwood refinishing expert for a number of years. Ben and his…read moreteam have done everything from resurfacing and refinishing my hardwood floors, as well as floor repair and patch work. Keeping my 25+ year old floors looking brand new, doing buffing and a maintenance coat, periodically, has kept my hardwood floors pristine and will do so for years to come. Most recently he completed a project to sand and refinish my stair treads and handrail for a staircase remodel, and I couldn't be more happy with the way things turned out! I have Cape Fear Flooring on speed-dial and am looking forward to using them to do future hardwood refinishing work at my home!

Great customer service I look forward to working with again on our next project thank youread more

Harbour Flooring provided outstanding results for our new flooring. Pete guided us through…read moreselection of materials, and we are very happy with the product. The installation team worked hard and did impeccable work. My wife and I visited the show room one afternoon to look at our options for flooring but not exactly sure what look we wanted. Pete was wonderfully informative and after talking for about 45 minutes we left bringing a few of his recommended selections home. He came out to measure and provide an estimate and we came up with the perfect floor for us. Pete and his team were truly the most efficient, polite, respectful and hard-working young men we have had the pleasure of knowing. Always showed up on time, always remembered they were working in someone's home, and they were careful with our 3 very curious ferrets. Pete is a true perfectionist! The quality of the installation is excellent! Thank you for your wonderful full-service flooring experience. I highly recommend Harbour Flooring!

Quick Review - Used Carpet Smart for hardware floor…read moreinstallation - Great local company to work with - Much better experience than doing business with big home improvement stores - Free estimates, including measuring the rooms - Fair price - Great selection - Knowledgeable staff in their showroom - High quality work, very happy Highly recommend! Long Review A lot of people look to the big home improvement stores when it comes to flooring. I have as well, twice in the past. The issues with the big home improvement stores are 1) Getting good information about products and options can vary depending on who is working that day 2) They are contracting the work out, which isn't always a bad thing but if you have problems with the product or installation, then good luck navigating the big home improvement store bureaucracy. I have experienced problem 2 in the past and it isn't fun. I selected Carpet Smart for installing hardwood floors in my house because of their great reviews on Yelp and other review sites. I also love the fact that they are a local company and it is great thing to support local companies to keep money in the community and help you local small businesses to thrive. The lady in the showroom was very knowledgeable and upfront about their products and flooring in general. They setup a free estimate, which included sending a guy out to measure the rooms. The installation guys were on time each day, were very careful about not damaging anything else in the house while they worked, and most importantly, did high quality work.

Met with the owner onsite to get a quote. Signed the quote, paid the deposit and picked out…read moreflooring. Once the job was completed, I realized they hadn't finished the whole scope. When I called to inquire the owner admitted he had misquoted the job by half. To finish what the original scope would be, I would have to come out of pocket an additional $3200. He offered me $500 off. When I asked if that was the best he could do he said "What do you want me to do, slit my wrists and jump off the roof." I would 100% stay away from this company.

Great service, friendly crew, very reasonable price. Had them clean some tile and grout and they…read moredid a great job.

Green steps did an amazing job cleaning a couch for me!! They were very friendly and responded…read morequickly! 10/10 experience!