I was just appreciating the latest Rolex I purchased from Henne. Every time I go there they make me…read morefeel like it's Christmas or my Birthday. Thanks so much for the great experience. Dale

I came to Henne in April 2023 to repurpose my grandmother's wedding band and engagement ring as a…read moregift for my mother for my wedding in August 2023. The rings were too small for her fingers and so my grandmother gave me these years and years ago since they didn't fit my mom. My mom had no idea of this surprise and her father (my grandfather) passed away a few months after I was born, so this was extremely special to her. I had brought a bunch of old gold jewelry to scrap to cover the cost of the repurposing and a diamond to mount to the center of the two rings that had a gold band to scrap. The first meeting with Madison was to design the new ring. Ultimately, we were not changing much - just resizing and adding a diamond. She seemed to understand the ask. We waited several weeks and they called to say we could come in and pick up the ring. Upon coming in, we met with a different person than Madison. He was assuming we were just paying out of pocket when I reminded him of the scrap value going towards the ring. He searched and had no idea what I was talking about. I insisted we wait until Madison was in to pay. Upon seeing the new ring, I tried it on, and realized they mounted the diamond to the wrong ring. These two rings are identical, however, they need to be stacked in a certain way to be flush. They didn't check for this and put it on the wrong ring. They covered the cost to fix it but it took the same amount of time as the original (4-6 weeks). Luckily, we approached them months before our actual wedding date with all these delays. Once finished with the fixes, Madison later called to tell us to come in on a specific day when she was working. We came in and got the gold appraisal as well. She pulled out all the old jewelry that I had provided but the gold band to the mounted diamond was not in the pile, which I also wanted to scrap. She went to look and couldn't find or access it. We had to come back again another day because the appraiser (maybe) had it locked up in his office. Finally, we came back to pick up the ring and obtain our scrap cash. Of course this was with a third person that I haven't met with before. But, I tried it on, all good and well - we left. Come day of the wedding, my mom cried, she loved it, etc. However, after wearing it the day of the wedding, two small diamonds got lost. Of course she was devastated, and didn't want me to take on the cost of this after paying for the original repurposing. Note that we did not have a crazy wedding nor is she the type of person to flair her hands around. She went upon herself to take it to a different jeweler who questioned the integrity of Henne given that they didn't put this "industry standard" coating on the rings to 1. Make them shinier 2. Lock in or seal the diamonds in. She had to pay another couple of hundred dollars out of pocket because of Henne's lack of professionalism and quality. I personally will never go back to Henne for any repurposing needs. They did not make this process easy or fun in any way (which was supposed to be a nice surprise for my mother) nor did I feel like my valuable items were in safe hands. Pic 1: First pick up Pic 2: Second pick up after fix Pic 3: After my mom got it fixed by another jeweler

I had an amazing experience at Mathew Jewelers! I went in to see if I could get the band replaced…read moreon my fiancé's late grandfather's watch (as a surprise wedding gift). I wasn't sure exactly what I wanted or what would look good with the watch face. Spencer helped me out immediately and gave me numerous options. He gave me his recommendation but was not pushy at all. While standing there they asked if I wanted a free ring cleaning and inspection. They cleaned my ring quickly and efficiently-- it looks fantastic. I had a great conversation with Spencer. It was a wonderful experience, and I will be going back to support this local business time and time again!

My husband went there solo for ALL THE RINGS! Spencer was super knowledgeable and friendly and…read moreshowed great options that were exactly as we described.

I recently had a group of rings resized. The workmanship was wonderful and quickly done. The owner…read morealso spent time with me to explain how to clean a vintage piece of jewelry. While they could have done the cleaning is was more effective for me to tackle once the owner took the time to explain how to accomplish the task. I highly recommend Sieger's Jewelers.

Great experience. My anniversary ring was damaged from an accident I was involved in. Much time was…read moretaken to discuss what could worked in order to restore to new as much as possible. Just over a week later I received a call ring was done. I was extremely satisfied and excited my ring looked fabulous. I highly recommend.

I visited this wonderful jewelry shop during a visit to the east coast. My selection was a lovely…read moreand unique pearl and diamond ring, set in gleaming rose gold. Jodie, the owner, was just wonderful - it was such a pleasure to speak with her. Her customer care was truly remarkable. I learned that she and her husband have been in the jewelry business for over thirty years. They have an extensive selection of simply gorgeous jewelry, to please and delight everyone who appreciates quality pieces. I wholeheartedly recommend Cirelli's Fine Jewelry - to treat yourself or your loved ones, to a very special and well-deserved gift.

Mr. Cirelli does a beautiful job, and his staff are so very kind and helpful.read more

I have been to this jeweler on several occasions and each time Rodger has been pleasant, honest and…read moregracious. He definitely under-promises and overdelivers so I have been more than satisfied as a repeat customer. I recommend this jeweler highly and will continue to patronize this business as each visit there is better than the last.

*******DONT GO HERE IF YOU EVEN REMOTELY CARE ABOUT YOUR JEWELRY. ********…read moreI brought my engagement here 3 weeks ago to have the band fixed and at least a dozen stones replaced. The first week went by with nothing, so we called. He said the stones were a weird size so he had to order different ones, and it would be ready the following Thursday. That Thursday came around and still 0 COMMUNICATION. We called in again, to hear the same thing. That the stones they ordered were not the right size and they would keep in touch. No word AGAIN so we stopped by on Wednesday to see if it was going to be ready for the next day. They said yes and to come get it tomorrow (today). After 3 weeks of being in their hands, I figured it was going to be perfect. ABSOLUTELY NOT. He DESTROYED my engagement ring. The stones do not match at all, bumpy, THE RING IS CROOKED and bent on the inside. It's the WORST job I've ever seen. We walked right back in and got our money back. But he still didn't admit to his mistakes. Said my ring was a "nightmare" and told my fiance when he was ready to come buy a new ring to come to him. WTF. Now, my engagement ring is absolutely destroyed. I honestly can't believe this. If he KNEW it was not going to turn out right, THEN WHY EVEN ATTEMPT IT? DO NOT GO HERE IF YOU CARE ABOUT YOUR JEWERLY. HE WILL DESTROY IT.

Needed a close by jeweler to repair my wedding rings and was glad to find Chapel Hills Jewelry on…read moreGoogle. Tina and Jack were super friendly and knowledgeable. They were able to determine that the prior jeweler who fixed my rings soldered an area with rhodium instead of platinum, and offered me solutions to have it fixed. I'm glad they were honest with me. I was able to have my wedding rings repaired in 2 weeks and they look perfect!

I'm not a diamond and gold jewelry kinda girl, so I typically have no reason to visit fancy jewelry…read morestores. However, a necklace of mine with sentimental value recently broke and I needed to get it fixed. Chapel Hills Jewelry seems like it's frequented by the highfalutin Fox Chapelites, as there are always expensive cars parked in their lot when I walk by. I felt a little intimidated schlepping to their shop in my yoga pants and hoodie, but darn it, I needed my necklace fixed, and this place is right by my house! However, I had nothing to feel intimidated about...they couldn't have been nicer! The folks I dealt with were helpful, kind, and didn't make me feel like I wasn't worth their time just because I wasn't there shopping for thousands of dollars worth of jewelry. They examined my necklace, said they could fix it within two weeks, and delivered as promised. My necklace was as good as new! And despite the fact that I spent a whopping $16 with them, they treated me as respectfully as I assume they treat those who are spending much more. I would definitely use them again for fixing my jewelry. And the next time I have a need to buy some fancypants bling, I'll be stopping by (probably in my yoga pants and hoodie again...but still).

This is an unusual review because I didn't actually buy anything... but I did get outstanding…read morecustomer service. I received a very nice Swiss-made watch from my company for completing so many years of service. The band was too large and needed to be adjusted. The first jewelry store I went to couldn't do it because the band was rubber (no, not a "gum band," you 'Burghers :) ) That store referred me to Jared's because they sold the brand of watch I received. When I walked into Jared's a woman greeted me at the door and asked how she could help me. I explained what I needed and she led me over to another woman who looked at my watch. While she was looking at it, the greeter asked if I would like some water or a cup of coffee. She agreed that she could adjust the band and explained it was done by cutting off segments. She said she would cut it down one segment at a time and re-measure it on my wrist because you can't go back up a size once it's cut. She took about 15 minutes, alternating between cutting the band and measuring it on my wrist until I was satisfied it fit right. I asked how much I owed. "Nothing, I won't charge you for that," she said. "But I didn't even buy it here, that doesn't seem quite fair," I said. She said, "The next time you need jewelry, I hope you'll think of Jared's and come back and see me." A friendly greeting, offering refreshments, and adjusting a watchband for an item I didn't even purchase from them... for free? I am struggling to imagine how my experience could possibly have been any better. I felt that I could not rate 5 stars since I didn't actually complete a purchase and that should be a factor in the rating. But my experience was 5-star.

I come here to get my rings cleaned and inspected. Every so often they clean it super well where I…read morecan really tell a difference but most of the time they don't put enough time into cleaning it. They also don't always inspect my rings throughly which they should be doing. They try to pitch their fusing my engagement and wedding rings together bc they rub, but don't all rings that are stacked? Idk it's their job to fix any damage caused to my rings. It's okay. A lot of their jewelry in here is outdated and old lady looking. If you're looking for an engagement/ wedding ring I'd recommend diamond direct(which apparently they all have the same owner), but this selection is nicer.

Robert made both my engagement ring and both of our wedding bands, and did a fantastic job! There's…read morenothing like going to a family-owned jewelry store. I would highly suggest him to anyone looking to get custom jewelry or rings made.